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Added 30 mins ago
C
Senior Data Engineer
Clio
Canada
- Full-time
You are a self-starter and can lead projects with minimum supervision
Added 30 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
You are a self-starter and can lead projects with minimum supervision
Added 30 mins ago
DI
AI Tooling Developer (1897) 90-100hr
Direct IT Recruiting Inc.
Toronto, ON
- $90 to $100 CAD / hour
- Contract
The AI Tooling Developer is a hands-on technical role within the AI team, responsible for supporting enterprise assistant platforms and the systems that connect them to organizational data…
Added 31 mins ago
Benefits, Perks & Leaves Manager
SALT XC
Toronto, ON
…blurred. By blending strategy, creativity, media, digital, and AI-enabled execution, Tracxtion drives measurable results through a commitment to hybrid collaboration that seamlessly…
Added 46 mins ago
RS
Manager, Engineering - RMJ (AI Accelerated)
Redwood Software
Toronto, ON
- $135,000 to $160,000 CAD / year
System Architecture & Design: Lead the design and implementation of large-scale distributed systems, focusing on resilience, low-latency, and fault tolerance within the Java ecosystem.
Added 58 mins ago
TI
Cybersecurity Architect
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Research papers or presentations at recognized cybersecurity, AI, or systems forums; AI red teaming; autonomous penetration testing; agent security; AI-native security tooling;…
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Manager - Toronto
EY
Toronto, ON
…multi disciplinary, cross- service line team you will help lead technical discussions with internal and external stakeholders on BEPS Pillar Two areas of focus,…
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Senior Manager - Vancouver
EY
Vancouver, BC
…multi disciplinary, cross- service line team you will help lead technical discussions with internal and external stakeholders on BEPS Pillar Two areas of focus,…
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Senior Manager - Toronto
EY
Toronto, ON
…multi disciplinary, cross- service line team you will help lead technical discussions with internal and external stakeholders on BEPS Pillar Two areas of focus,…
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Manager - Vancouver
EY
Vancouver, BC
…multi disciplinary, cross- service line team you will help lead technical discussions with internal and external stakeholders on BEPS Pillar Two areas of focus,…
Added 1 hour ago
M
Edge ML Engineer
Mecka
Richmond Hill, ON
- $170,000 to $190,000 CAD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 1 hour ago
AS
Forward-Deployed Software Engineer (AI Integration & Modernization)
Andromeda Software Inc.
Toronto, ON
- Full-time
Design and build AI-enabled systems and full-stack components including APIs, integrations, data pipelines, retrieval systems, and user-facing interfaces.
Added 1 hour ago
C
Junior Developer Co-op
Convverge
Calgary, AB
- Full-time
…insights from their data, and create secure, responsible AI-enabled experiences for employees and…
Added 1 hour ago
Manager, Private Markets Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…affiliates and their clients. The successful candidate will lead a team of financial operations professionals and work across Affiliates, Investment Operations, Information Services,…
Added 1 hour ago
Manager, Private Markets Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…affiliates and their clients. The successful candidate will lead a team of financial operations professionals and work across Affiliates, Investment Operations, Information Services,…
Added 1 hour ago
TI
CyberSecurity Architect
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Research papers or presentations at recognized cybersecurity, AI, or systems forums; AI red teaming; autonomous penetration testing; agent security; AI-native security tooling;…
Added 2 hours ago
M
Hardware, Special Projects Lead
Mecka
Richmond Hill, ON
- $180,000 to $240,000 CAD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 2 hours ago
C
Warehouse General Laborer
Carrier
Waterloo, ON
- Full-time
…portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the…
Added 3 hours ago
SI
Director - Medical Information
Soterius, Inc.
Canada
- Contract
Lead process improvements, SOP development, and technology-enabled solutions
Added 3 hours ago
Forward Deployed Engineer, Application & Infrastructure - Technology Strategy & Transformation
EY
Toronto, ON
Lead or support application modernization, cloud transformation, platform engineering, and infrastructure-modernization initiatives.
Added 3 hours ago
Y
Director, Insights, Innovation & R&D (18-month contract)
Yum!
Vaughan, ON
- Full-time
Lead the FIT team and end-to-end product development process, from culinary/product brief and prototyping through consumer validation, restaurant testing, commercialization and launch.
Added 3 hours ago
Product Architect, AI (Auth0)
Okta
Toronto, ON
Experience building and shipping AI-powered applications, agentic systems, developer tools, or platforms used by developers to build them.
Added 3 hours ago
DC
Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
…connected, including water mains, sanitary sewers, stormwater systems, and…
Added 3 hours ago
AI
OS/BSP TECHNICAL LEAD
Avanciers Inc.
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for OS/BSP TECHNICAL LEAD.
Added 3 hours ago
QM
Contrôleur financier (CPA) - Saint-Jérôme - 140 k$ à 160 k$ / Financial Controller (CPA)
Quantum Management Services Ltd.
Saint-Jérôme, QC · St-Jérôme, QC
- $140,000 to $160,000 CAD / year
- Full-time
…Director, you will oversee the company's financial operations, lead the accounting function, and play a key role in driving process improvements and business…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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