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Added 12 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 23 mins ago
E
Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
…on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key…
Added 23 mins ago
E
Principal AI Platform Engineer
Epiq
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility…
Added 25 mins ago
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Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We are hiring a Senior DevOps Engineer to own and evolve our cloud platform on AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape…
Added 27 mins ago
Back-End Delivery Manager
Government of Alberta
AB
The Citizen Experience Branch helps Government of Alberta product teams deliver digital products and services more effectively by providing shared platform capabilities, reusable…
Added 42 mins ago
SM
ML Engineer, Character Models [Diffusions] - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
…they love. We're a small team building a first-of-its-kind product and scaling it globally, and Spin Master's portfolio of well-known characters is next. Your job is to bring them to…
Added 42 mins ago
SM
Trust & Safety Engineer - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
You'll make sure every sticker a kid prints is safe. We're a small team building a first-of-its-kind product and scaling it globally. Because it runs generative AI in children's homes,…
Added 57 mins ago
V
Lead Optimizely Solutions Architect
Valtech
Canada
- Full-time
Collaborate with Product Managers, Business Analysts, Delivery Leads and Creative teams to maximize business impact.
Added 57 mins ago
C
Senior Data Engineer
Clio
Canada
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 57 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 58 mins ago
Industrial Engineer
JB Poindexter & Co
Bolton, ON
In this role, you will lead the development and optimization of labor standards and material routings across Morgan’s product lines. You’ll partner closely with Advanced Manufacturing to…
Added 1 hour ago
QI
AI Engineer
Quartermaster inc.
Toronto, ON
- Full-time
This is a hands-on role for an ambitious engineer, someone with a strong SaaS software background who's looking to grow into owning intelligent features end-to-end. You don't need a…
Added 1 hour ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Scarborough, Ontario
- Full-time
…Sephora, L’Oréal, Coty, PUIG, Amazon, and many others to design, engineer, manufacture, and deliver bespoke retail environments that bring their brands to…
Added 1 hour ago
C
Senior Software Engineer (Python / GenAI) – Markets Technology
Citi
Mississauga, ON
- Full-time
…management, and we are seeking an experienced Senior Python Engineer to sit at the center of that evolution. In this role, you will architect and scale robust backend systems, leveraging…
Added 1 hour ago
R
Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
…Learning (ML), Results-Oriented, Software Engineering, Software Product…
Added 1 hour ago
MT
Technical Staff Engineer – Design & Product Validation
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
We are seeking an experienced engineer who wants to tackle challenging system-level problems and influence the quality and success of industry-leading products. This role provides broad…
Added 1 hour ago
M
Senior DevOps Engineer
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We are currently looking for a Senior DevOps Engineer to contribute to the development of our cloud infrastructure and platform tooling, embed security into our engineering lifecycle, and…
Added 1 hour ago
SM
Trust & Safety Engineer - Hapiko
Spin Master
Toronto, ON
- Full-time
You'll make sure every sticker a kid prints is safe. We're a small team building a first-of-its-kind product and scaling it globally. Because it runs generative AI in children's homes,…
Added 1 hour ago
SM
ML Engineer, Character Models [Diffusions] - Hapiko
Spin Master
Toronto, ON
- Full-time
…they love. We're a small team building a first-of-its-kind product and scaling it globally, and Spin Master's portfolio of well-known characters is next. Your job is to bring them to…
Added 2 hours ago
G
Building Envelope / Building Sciences Engineer
Go2STAFFING
ON · Vaughan, Ontario
- Full-time
…reporting directly to the President. The Building Envelope Lead Engineer is the go-to person for clients and will help build long-term…
Added 2 hours ago
E
Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Thermal Mechanical Engineer, you will design, develop, and validate liquid cooling solutions for high-performance electronics, including passive cold plates, coolant distribution…
Added 2 hours ago
E
Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Mechanical Engineer, you will lead the design and development of Coolant Distribution Units (CDUs) from concept through production. Working closely with cross-functional teams,…
Added 2 hours ago
E
Senior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…next-generation data centers? As a Senior Thermal Mechanical Engineer, you will lead the development of innovative thermal management solutions, drive hands-on prototyping and testing, and…
Added 2 hours ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Added 2 hours ago
AA
Spécialiste de la chaîne d'approvisionnement et Qualité / Supply Chain Quality Specialist (SCQS)
Airbus Aircraft
Montreal, QC
- Full-time

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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