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Added 20 mins ago
H
Project Manager - Environmental Assessment
HDR
Toronto, ON
- Full-time
…transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring…
Added 32 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 32 mins ago
ET
Software Engineer
Envision Technology Solutions
Toronto, ON
- Full-time
Ensure compliance with regulatory requirements and support audit certification efforts, including documenting systems for regulatory and internal audit purposes.
Added 34 mins ago
EG
OCS Lead
Egis Group
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
The role provides leadership throughout feasibility, preliminary design, detailed design, construction support, testing, and commissioning phases. Working within multidisciplinary project…
Added 48 mins ago
MP
Lead Data Engineer - Temporary Assignment up to 18 months
Municipal Property Assessment Corporation
Pickering, ON
- Temporary
Become a Lead Data Engineer - Temporary Assignment up to 18 months with MPAC
Added 48 mins ago
H
Software Engineer
Hays
Toronto, ON
- Contract
We are seeking a Senior Developer with strong Java and/or Python skills to support Single Sign-On (SSO) implementations using PingFederate for Employee and Customer platforms. The ideal…
Added 48 mins ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for an application engineer to implement solutions in alignment with the firm’s technology strategy. The team is responsible for…
Added 48 mins ago
AI
Supplier Development Engineer
AllStaff Inc.
ON · South Huron, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for a Supplier Development Engineer who can do more than track supplier issues.
Added 48 mins ago
N
Network Engineer
Nutrien
Calgary, AB
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 48 mins ago
EI
OCS Lead
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
The role provides leadership throughout feasibility, preliminary design, detailed design, construction support, testing, and commissioning phases. Working within multidisciplinary project…
Added 48 mins ago
SS
Senior OnBase Engineer – L3 Application Support
Staffmax Staffing & Recruiting
Toronto, ON
- Full-time
Experience in enterprise application architecture & support models
Added 49 mins ago
Intermediate Site Reliability Engineer
ContactMonkey
Toronto, ON
You'll work closely with our SRE and development teams to maintain our infrastructure, improve deployments, investigate production issues, and address security risks. You'll also contribute…
Added 1 hour ago
Intern - Software Engineer, Winter 2027
EQ Bank | Canada's Challenger Bank
Toronto, ON
Starting in January 2027, you’ll begin your journey as a Software Engineer Intern through our Engineering Graduate Program, designed to accelerate your development through immersive,…
Added 1 hour ago
Software Engineer (Python/SQL)
Scotiabank
Toronto, ON
We are seeking a highly skilled Software Engineer to design, develop, and support enterprise applications and data platforms. The role requires strong hands-on expertise in software…
Added 1 hour ago
GC
Senior Engineer, Process Maintenance
Glencore Canada
Sparwood, BC
- $115,000 to $145,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, Processing, the Senior Engineer, Process Maintenance is responsible for identifying, evaluating, and effectively implementing maintenance…
Added 1 hour ago
EB
Intern - Software Engineer, Winter 2027
EQ Bank
Toronto, ON
- Volunteer
Starting in January 2027, you’ll begin your journey as a Software Engineer Intern through our Engineering Graduate Program, designed to accelerate your development through immersive,…
Added 1 hour ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 1 hour ago
BI
Technical Sales Engineer - TrueLight Machine Vision
BOS Innovations Inc.
London, ON
- $90,000 to $110,000 CAD / year
- Full-time
…manufacturers automated, high-precision quality inspection at production speed, launching with 3D-AI Weld…
Added 1 hour ago
BI
Technical Sales Engineer - TrueLight Machine Vision
BOS Innovations
London, ON
- Full-time
…manufacturers automated, high-precision quality inspection at production speed, launching with 3D-AI Weld…
Added 1 hour ago
L
Senior Analytics Engineer
Lime
Remote, Canada
- $100,000 to $138,000 CAD / year
- Full-time
- Remote
Lime is hiring a Sr. Analytics Engineer to join our Corp Tech Data and Integrations Team. You will report to Lime’s Corp Tech Analytics Manager in the Enterprise Engineering space and…
Added 1 hour ago
S
Senior Application Support Engineer (m/f/d)
Solactive
Toronto, ON
- Full-time
5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Added 1 hour ago
KG
Senior Java Low Latency Developer
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
…with product management, global engineering teams, QA, and production support teams to deliver scalable solutions that align with the organization's strategic technology…
Added 1 hour ago
A
Structural/Civil Engineer
Aplin
Red Deer, AB
- Full-time
Our client, in construction products space, is seeking an experienced Civil / Structural Engineer to join its team in a newly created and highly strategic position. This is a unique…
Added 2 hours ago
T
Senior Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for an application engineer to implement solutions in alignment with the firm’s technology strategy. The team is responsible for…
Added 2 hours ago
AI
Software Architect
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…collaborate with development engineers, the cloud & deployment engineer, and external partners to drive architectural decisions and ensure a robust, scalable, and secure product. You will…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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