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Added 5 mins ago
TA
Manager, Marketing & Communications
Take a Hike Foundation
Vancouver, BC
- Full-time
Lead campaign project management, using calendars, briefs, and other tools to coordinate contributors, deliverables, and timelines.
Added 5 mins ago
LE
Junior Operational Improvement Specialist (In-Person)
Lynx Equity Limited
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Build a playbook for a Center of Excellence approach to create a baseline of best practices for the team to enforce: Project Management, Stakeholder Communications, DMAIC Approach and other…
Added 5 mins ago
PG
Project Director
Plan Group Inc.
Vaughan, ON
- Full-time
Are you looking to lead large, complex Design Build and P3 projects, and see your ideas come to life? Do you enjoy creating lasting connections, with people, partners and project? Join our…
Added 5 mins ago
A
Creative Project Specialist [AQ-21161]
Aquent
Toronto, ON · Scarborough, ON
- $29 to $35 CAD / hour
- Contract
Assist with strategic workload management and comprehensive project coordination.
Added 5 mins ago
C
Planning & Scheduling Manager – Nuclear Refurbishment
CCL
ON · Ontario, Canada
- Full-time
Lead and coordinate project planning and scheduling activities.
Added 5 mins ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Lead budgeting, forecasting, variance analysis and financial reporting
Added 5 mins ago
MN
Signaling Engineer
Matchtech North America
ON · Ontario, Canada
- Full-time
Matchtech is seeking a Signaling Engineer to join our clients Rail & Transit team. Reporting to Manager, Rail Systems Engineering, the Senior Signals Engineer / Specialist will work…
Added 6 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Milton, ON · Montreal, QC · Vancouver, BC
- Full-time
Team up in the workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program…
Added 6 mins ago
SE
Site Service Automation Specialist
Schneider Electric
AB · Richmond, BC · Calgary, AB · Edmonton, Alberta
- Full-time
Team up in the workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program…
Added 6 mins ago
AM
Senior Vendor Technology Program Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Deep knowledge of productivity and project management tools (AI Application, Jira, Confluence, Microsoft Office Suite)
Added 6 mins ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
…Fraser Health's Health Digital Patient and Provider Experience team. This role is responsible for providing leadership in developing, implementing, and sustaining digital facilities,…
Added 21 mins ago
K
Senior Consultant, Finance Transformation-Insurance
KPMG
ON · Toronto, Ontario
- Full-time
Optimize Processes: Lead initiatives across key finance cycles - Procure to Pay, Order to Cash, Payroll, Acquire to Retire, Project Accounting, Record to Report, and Plan to Perform, etc.
Added 21 mins ago
AC
People Organization Business Partner & Organizational Effectiveness Lead
Aon Corporation
Toronto, ON
- Full-time
Lead workforce planning, talent management, succession planning, and leadership development initiatives.
Added 50 mins ago
MN
Communications Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…talented Communications Engineer/Designer to join their dynamic team on a permanent basis. This role involves designing and implementing advanced communications systems across major transit…
Added 50 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 50 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 50 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 50 mins ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
…career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the Husky…
Added 50 mins ago
MN
Systems Integration Lead
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Execute Systems Engineering processes to deliver successful project outcomes, including requirements management, interface management, validation and verification, configuration management…
Added 50 mins ago
MN
Electrical Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is seeking a Senior Electrical Engineer to join an established rail and transit team delivering clean, efficient and reliable electrification infrastructure across Canada. The…
Added 50 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 51 mins ago
UO
Undergraduate Student Relations Officer
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Lead, develop, coordinate, and promote programs and services aimed at enhancing the student's experience.
Added 51 mins ago
UO
Instructional Support Coordinator – WE Accelerate
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…development programming (co-created with industry partners) with team-based project experiences and career curriculum…
Added 51 mins ago
UO
Industry Engagement Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Lead the development and execution around consistent processes for engagement activities including targeted event and industry research, event scenario development, pre-event meetings,…
Added 51 mins ago
Project SCM Manager
Subsea7
St. John's, NL
Accountable to the Project Director/Functional Management Team for the overall performance, governance, and delivery of all Supply Chain Management (SCM) activities, ensuring that supply…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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