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Added 27 mins ago
B
Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 27 mins ago
A
Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for an exceptional Machine Learning Engineer to design, build, operationalize, and scale production-grade AI/ML and Agentic AI systems at Autodesk For Go-to-market…
Added 42 mins ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 56 mins ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 56 mins ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
Support the Program Lead in escalating blockers that require senior customer authority to resolve
Added 1 hour ago
Platform Engineer - AI Engineering
DRW
Montreal, QC
We are looking for a Platform Engineer to help build and operationalize our AI tooling ecosystem. Working closely with the Team Lead and Senior/Staff SWE, you will be the hands-on…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 1 hour ago
Senior Product Solutions Analyst
Scotiabank
Toronto, ON
The Senior Product Solutions Analyst will play a key role in transforming how business teams across Scotia Global Asset Management (SGAM) operate by introducing AI-powered technologies and…
Added 1 hour ago
A
Senior Sales Engineer
Ataccama
Toronto, ON
- Full-time
As a Senior Sales Engineer, you will work closely with Account Executives to drive sales engineering activities across the entire deal lifecycle. This role requires adaptability, deep…
Added 1 hour ago
RA
Senior Azure Cloud Platform Engineer (Azure, Terraform, Power BI)
Recrute Action
Toronto, ON
- Contract
Senior Azure Cloud Platform Engineer (Azure, Terraform, Power BI)
Added 1 hour ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.
Added 1 hour ago
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ML Engineer - Reconstruction
Peripheral
Toronto, ON
- Full-time
We're seeking a Reconstruction Engineer to join Peripheral's Reconstruction team, helping push the state of the art in 3D reconstruction, neural rendering, and spatial models (monocular…
Added 1 hour ago
LC
Sr. Software Engineer (Salesforce), Specialty Health Technology
Loblaw Companies Limited
Brampton, ON
- Full-time
Senior Software Engineer (Salesforce) - Specialty Health Technology
Added 1 hour ago
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Staff Developer
AtkinsRéalis
Toronto, ON · Montreal, QC
- Full-time
Provide senior hands-on engineering leadership for the Orb enterprise data platform, combining solution delivery, technical assurance, production support, release coordination, and coaching…
Added 2 hours ago
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Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with 2–3 years of relevant experience to contribute to both application development and quality engineering. The successful…
Added 2 hours ago
MC
Senior Quality Assurance Analyst
Manpower Canada
Penetanguishene, ON
- $75,000 to $90,000 CAD / year
- Full-time
Our client just 40 minutes north of Barrie, ON is seeking a Senior Quality Analyst to join a leading advanced manufacturing organization. This role will be responsible for ensuring product…
Added 2 hours ago
IS
Senior Data Engineer
Iris Software Inc.
Mississauga, ON
- Contract
Iris's Direct client, a highly diversified financial services provider based in Canada is looking to hire a Sr. Data Engineer for a Long Term Contract opportunity.
Added 2 hours ago
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Senior Python Engineer - Data Platforms
Highspring
Montreal, QC
- Full-time
Highspring is seeking a Senior Python Engineer to join a high-performing Data & AI team responsible for building modern data platforms that power advanced analytics and machine learning…
Added 2 hours ago
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Capacity Engineer Senior Associate
Equinix
Toronto, ON
- Full-time
The Capacity Engineer Senior Associate resolves a variety of data management, design, and drawings for installations within a moderate scope.
Added 2 hours ago
S
Full Stack Engineer
Syntrace
Montreal, QC
- Full-time
We are now hiring an Full Stack Engineer, based in Montréal.
Added 3 hours ago
AT
Senior Data Engineer
Arkhya Tech Inc.
Ottawa, ON
- Contract
This position is for a Senior Data engineer with a background in Python, Pyspark, SQL and data warehousing for enterprise level systems
Added 3 hours ago
CO
Servicing Delivery Lead
Capital One
Toronto, ON
- Full-time
Oversee core quality assurance and intent monitoring functions utilizing KPI frameworks and advanced data analytics to diagnose process health and prevent breakdowns.
Added 3 hours ago
Applied AI Engineer
ContactMonkey
Toronto, ON
You'll work alongside senior engineers, Product, and our Chief Product & Technology Officer (CPTO) to design, prototype, and ship AI-powered capabilities quickly. This role is hands-on and…
Added 3 hours ago
H
Senior Software Engineer - AI/ML
Hach
London, ON · Vancouver, BC · CAN - Vancouver - Aquatic Informatics ULC
- $120,000 to $145,000 CAD / year
- Full-time
Reporting to the Director of Engineering & Predictive Analytics, the Senior Software Engineer will contribute to the technical development of Aquatic Informatics' predictive analytics…
Added 3 hours ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with foundational .NET, Python, and SQL skills. Working with guidance from senior team members, the successful candidate will…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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