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Added 8 mins ago
E
Quality Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
…regulatory requirements and have a Responsive Modified Work Program to ensure workplace…
Added 8 mins ago
UO
Finance Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…This position will provide direction and expertise on budget management and financial processing for the VPFO. The portfolio provides university-wide services ranging from facilities…
Added 8 mins ago
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Associate, Commercial National Accounts
TD
Montreal, QC
- Full-time
The team consists of senior commercial banking professionals who combine specific industry knowledge and extensive deal structuring experience to offer a full suite of customized credit and…
Added 8 mins ago
C
Senior Consultant, Salesforce Developer
CIBC
Toronto, ON
- Full-time
…design and delivery of complex enterprise Customer Relationship Management (CRM) solutions that align with CIBC’s enterprise architecture roadmap and business priorities. You'll develop and…
Added 22 mins ago
VA
Senior Accountant, Finance Systems & Operations Lead
Vancouver Aboriginal Child and Family Services Society
Vancouver, BC
- Full-time
Reporting to the Director of Finance, the Senior Accountant, Finance Systems & Operations Lead is responsible for providing operational leadership, supervision, and technical accounting…
Added 22 mins ago
R&
Principal Data Scientist, Agentic AI Technical Lead
Robots & Pencils
Canada
- Full-time
In this role, you will be the senior technical authority over every agentic AI workstream in the program, spanning a large delivery organization. You'll set architecture and evaluation…
Added 22 mins ago
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Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
Incident Management: Act as the main tactical point of contact for handling complex technical issues and client-facing escalations.
Added 22 mins ago
AS
Senior Site Reliability / DataOps Engineer
Apex Systems
Toronto, ON
- $40 to $60 USD / hour
- Contract
Apex Systems is seeking a Senior Site Reliability / DataOps Engineer to support a large-scale data modernization initiative within a major Canadian financial institution.
Added 22 mins ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical…
Added 22 mins ago
ST
Vice President of Engineering
Swiftlink Technologies Inc.
Richmond, BC
- Full-time
· Report program progress, resource requirements, and key risks to senior management, and develop and implement corrective actions.
Added 22 mins ago
AS
JP2239 - IT Project Manager - Senior
Apex Systems
Toronto, ON
- $71 to $76 USD / hour
- Contract
We are seeking an experienced Senior IT Project Manager to lead a large-scale Payments Technology initiative within a fast-paced financial services environment. This role requires a…
Added 23 mins ago
Sr. Manager, Project Engineering
Barry Callebaut
Brantford, ON
…accountability for project cost, schedule, safety, permitting, technical readiness, and overall project delivery. The successful candidate will provide leadership to both internal and…
Added 23 mins ago
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Superviseur de production – Atelier MED (Développement expérimental) / Production Supervisor – MED Shop (Experimental Development)
RTX
Longueuil, QC
- Full-time
En tant que Superviseur de production - Atelier MED, vous vous rapporterez directement au Gestionnaire Sénior du secteur MED et Services d’outillage qui fait parti du Centre de Fabrication…
Added 23 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB · Toronto, ON
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Senior Power Development Engineer to provide technical leadership and commercial support for power generation…
Added 23 mins ago
Cloud / Service Integration Manager
Government of Alberta
AB
Reporting to the Director, the Manager of Cloud and Integration Services leads the strategic governance, vendor management, and oversight for the organization’s enterprise integration, Saas…
Added 23 mins ago
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
Lead program-wide risk identification, mitigation, change management, and issue resolution activities.
Added 38 mins ago
Senior Solutions Architect, Financial Services
Amazon
Toronto, ON
As a Senior Solutions Architect (SA), you will partner with customers, AWS Sales, and several other AWS teams to craft highly scalable, flexible, and resilient cloud architectures that…
Added 50 mins ago
K
Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 50 mins ago
AC
Property Field Claims Manager
Allstate Canada
ON · Ontario, Canada
- Full-time
Provide technical leadership and guidance on property claims handling, coverage interpretation, investigations, reserving practices, estimating, and large loss management.
Added 50 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Senior Power Development Engineer to provide technical leadership and commercial support for power generation…
Added 50 mins ago
E
Power Development Engineer
Enbridge
Toronto, ON · North York, ON
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Senior Power Development Engineer to provide technical leadership and commercial support for power generation…
Added 50 mins ago
AE
Senior Patternmaker Grader
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As a Senior Patternmaker Grader, you will support with the transition of patterns from development to production and contribute to the output of accurately graded production patterns. You…
Added 52 mins ago
C
Director, Trading Credit Risk
CIBC
Toronto, ON
- Full-time
…effectively communicate complicated concepts and financial data to senior management, have advanced technical skills including Excel and other Microsoft Office products, and well-developed…
Added 1 hour ago
B
Change Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Drives change management strategies and activities across multiple initiatives and portfolios from initiation through implementation and sustainment to achieve desired business results.…
Added 1 hour ago
Corporate Security Manager
Aviva
Markham, ON
Strong stakeholder management and communication skills, with the ability to engage all levels of the organization and translate complex technical issues into clear, actionable insights.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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