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Added 10 mins ago
Engineer - Methods
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Reporting to the Manager – Product Definition, the Engineer - Methods develops manufacturing integration concepts, determines assembly process/sequence, manufacturing bill of materials, and…
Added 10 mins ago
PA
Channel Solution Consultant 2
Palo Alto Networks
Toronto, ON · Office - Canada - Toronto
- Full-time
As a Palo Alto Networks Channel Systems Engineer, you are a critical part of the sales team; it is your responsibility to build solutions and enable the partner, work with the partner to…
Added 10 mins ago
N
Principal Firmware Engineer
Nokia
Ottawa, ON
- Full-time
In this role as a Principal Firmware Engineer, you will work within a dynamic Agile scrum team dedicated to innovation in optical systems. Collaborate closely with cross-functional teams,…
Added 23 mins ago
Backend Engineer, Payments & Risk
Stripe
Toronto, ON
Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests
Added 23 mins ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
At Britespan Building Systems, we’re growing, and we’re looking for a Director of Engineering & Technical Services to help lead that growth.
Added 23 mins ago
BB
Professional Engineer
Britespan Building Systems Inc
Kitchener, ON
- $115,000 to $130,000 CAD / year
- Full-time
We are looking for an experienced Professional Engineer to join our Engineering team and play a key role in the design, analysis, approval and continuous improvement of our innovative…
Added 24 mins ago
Engineer 1-3 (Municipal Engineer)
The Government of Nova Scotia
Halifax, NS
As a Municipal Engineer, you will work closely with the Senior Engineer and report to the Manager of Municipal Infrastructure. You will provide technical engineering expertise in support of…
Added 29 mins ago
IH
Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- $67,000 to $100,000 CAD / year
- Full-time
Strong background in Linux/Unix operating systems and networking concepts; Linux and shell scripting;
Added 29 mins ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.
Added 29 mins ago
Q
Cypress Automation Engineer
Qualitest
Canada
- Full-time
Formerly Qualitest, QualityAI is seeking a highly motivated Cypress Automation Engineer to join our Quality Engineering team. In this role, you will be responsible for designing,…
Added 29 mins ago
M
Senior Programmable Voice Engineer (CX Platform)
Miratech
Canada
- Full-time
We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure…
Added 29 mins ago
TC
RPA Platform Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
The Senior Platform Engineer develops, maintains, and manages automation platforms across on-premises environments, AWS cloud, and vendor SaaS solutions to enable automation across…
Added 29 mins ago
RB
Senior Geotechnical Engineer
Recruitment By Design
Calgary, AB
- $105,000 to $140,000 CAD / year
- Full-time
Due to growth in our projects, we are currently seeking a Senior Geotechnical Engineer with a minimum of 10 years’ experience in the design, management and construction of engineered…
Added 29 mins ago
C
Propulsion Controls Software Engineer - Automotive
Collabera
Windsor, ON
- $30 to $37 CAD / hour
- Contract
We are seeking an experienced Propulsion Controls Prototype Software Engineer to support the development, integration, and rapid prototyping of advanced control software for engine control…
Added 29 mins ago
EI
AWS DEVOPS & INTEGRATION ENGINEER
EMERES INC.
Montreal, QC
- Full-time
We're looking for an AWS DevOps & Integration Engineer to deploy and support the AWS environments our customers run on, and to help our developers get new technologies working cleanly…
Added 29 mins ago
S
Senior Electrical and Instrumentation Engineer
SPECTRAFORCE
Oakville, ON
- $60 to $63 CAD / hour
- Contract
Knowledge of and/or demonstrated ability to learn equipment and processes related to Veolia WTS products and systems.
Added 29 mins ago
IB
Quality Assurance Engineer
IEG Business Solutions
Montreal, QC
- Full-time
IEG is looking for a detail-oriented and analytical Quality Assurance (QA) Engineer to join our team in Montréal.
Added 29 mins ago
NT
IC Design Engineer
NETINT Technologies
Burnaby, BC
- $100,000 to $210,000 CAD / year
- Full-time
As an IC design engineer, you will be responsible to work closely with system architects and design lead on the design of a sub-system in SoCs. Responsibilities for this position include…
Added 29 mins ago
RB
Water Resources Engineer
Recruitment By Design
Burnaby, BC
- $104,000 to $157,000 CAD / year
- Full-time
Strong understanding of mine water management systems and mine water quality prediction
Added 29 mins ago
W
Full Stack Engineer
WeVend
Toronto, ON · North York, ON
- Full-time
…Processing technology, Customer Portals, and Internal Support…
Added 41 mins ago
P
ML Engineer - Reconstruction
Peripheral
Toronto, ON
- Full-time
We're seeking a Reconstruction Engineer to join Peripheral's Reconstruction team, helping push the state of the art in 3D reconstruction, neural rendering, and spatial models (monocular…
Added 41 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Dillon’s Electrical Discipline is seeking an Electrical Engineer – Lighting and Traffic Signals to fill an existing vacancy within our multidisciplinary team of professionals. You will have…
Added 41 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Toronto, ON · Hamilton, ON · London, ON · Windsor, ON
- Full-time
Dillon’s Electrical Discipline is seeking an Electrical Engineer – Lighting and Traffic Signals to fill an existing vacancy within our multidisciplinary team of professionals. You will have…
Added 41 mins ago
N
Staff Software Engineer - Collections
Nubank
Remote, Canada
- Full-time
- Remote
As a Staff Software Engineer - Collections, you will work across teams with customer faced ownership on renegotiation products. You will help establish the basics of the UI infrastructure…
Added 41 mins ago
D
Senior Product Engineer II - Backend
Docebo
Remote, Canada
- $123,400 to $164,500 CAD / year
- Full-time
- Remote
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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