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Added 5 mins ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 5 mins ago
A
Responsable avion en commandes de vol / Aircraft Flight Control Systems Lead
Airbus
Montreal, QC
- Full-time
Do you have aircraft systems integration experience, have you worked in Flight Con
Added 5 mins ago
LE
Junior Operational Improvement Specialist (In-Person)
Lynx Equity Limited
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Use advanced Excel functions, ERP data, and analytical tools to identify trends, anticipate issues, and support informed decisions.
Added 5 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 5 mins ago
CI
Satellite Control Technician
Calian in Space & Technology
Montreal, QC
- Full-time
…critical role in the operation and maintenance of satellite systems. This position involves operating telemetry, tracking, and command systems in a real-time environment, monitoring…
Added 5 mins ago
CI
Quality Control Inspector
Calian in Space & Technology
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 5 mins ago
CH
Health Care Aide
Covenant Health Canada
Mackenzie No 23, AB · Mackenzie County, AB
- Temporary
The Health Care Aide (HCA) is a regulated health professional who provides direct personal care and health support services to clients across the lifespan, in accordance with their scope of…
Added 5 mins ago
A
Senior Account Executive
Axway
Hanover, MB
- Full-time
Ability to work as a sales leader to motivate and engage Axway presales, services, marketing, partner and support teams in customers’ project.
Added 5 mins ago
MN
Test Engineer
Matchtech North America
AB · Alberta, Canada
- Contract
To support this programme, multiple Testing & Commissioning Engineers and Specialists are being engaged across a broad range of rail systems disciplines. These roles form part of an…
Added 5 mins ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
Plan and manage the support of the evolution and adoption of digital health systems projects and lead strategies to reduce stakeholder experience friction.
Added 5 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
We are currently seeking a motivated and enthusiastic individual to join our Talent Acquisition & Onboarding (TAO) team as a Business Support Assistant.
Added 20 mins ago
W
Data Analyst
Wiraa
Canada
- Full-time
Collect, validate, and analyze data from multiple enterprise systems to support operational, financial, land, and production initiatives.
Added 20 mins ago
RH
Financial Analyst
Robert Half
Toronto, ON
- $76,000 to $88,000 CAD / year
- Full-time
We are currently recruiting for a Financial Analyst to join a growing professional organization in Toronto. This role offers the opportunity to work closely with management and departmental…
Added 50 mins ago
MN
System Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Matchtech is working with a key client in Toronto to support the recruitment of a number of Requirements Engineers. These roles are open to various grades/levels and offering competitive…
Added 50 mins ago
RJ
Assistant Headteacher – Behaviour and Rewards
Rimo Jobs
Sudbury, ON
- Full-time
…safeguarding, inclusion and curriculum leaders to ensure our behaviour systems support high-quality teaching and learning, promote positive relationships and enable every student to achieve…
Added 50 mins ago
CH
Health Care Aide
Covenant Health Canada
Lethbridge, AB
- Full-time
The Health Care Aide (HCA) is a regulated health professional who provides direct personal care and health support services to clients across the lifespan, in accordance with their scope of…
Added 50 mins ago
CH
Health Care Aide
Covenant Health Canada
Lethbridge, AB
- Full-time
The Health Care Aide (HCA) is a regulated health professional who provides direct personal care and health support services to clients across the lifespan, in accordance with their scope of…
Added 50 mins ago
MN
Communications Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…involves designing and implementing advanced communications systems across major transit infrastructure…
Added 50 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Undertake additional training as needed and actively support and participate in the training and cross-training of other team members, while representing the company in a professional…
Added 50 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 50 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
This position requires a versatile audit professional who is comfortable working across financial, operational, and technology environments. The successful candidate will evaluate the…
Added 50 mins ago
MN
Systems Integration Lead
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Interface with the Systems Design Team and others to determine schedules, monitor design progress, support systems integration, and coordinating the procurement, installation, and T&C…
Added 50 mins ago
MN
Electrical Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Canada. The successful candidate will help deliver traction power systems, including substations, distribution networks, grounding systems and protection analysis, on major transportation…
Added 50 mins ago
ST
Residential Renovation Project Manager
Soaring Towers
Nobleton, ON
- $85,000 to $100,000 CAD / year
- Full-time
Support continuous improvement and growth by implementing new systems and processes.
Added 50 mins ago
CH
Communications Administrative Officer
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Are you brilliant at providing direct operational support and administrative services to leaders, team members, and clients? Are you skilled at supporting tactical communications planning…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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