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Added 5 mins ago
Dot Net Full Stack
Capgemini
Mississauga, ON
Interaction with team lead and/or BA to understand the business requirements.
Added 29 mins ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
We’re growing our Cybersecurity Services team and looking for an exceptional security professional to join our Application and Product Security group. If you’re ready to make an impact in…
Added 37 mins ago
DC
Sr Manager, Solutions
Dover Corporation
Mississauga, ON
- Full-time
Lead and manage a global engineering team developing payment software solution, including card readers, payment terminals, POS systems, and contactless payment integrations.
Added 51 mins ago
MF
Director, Procurement
Momentum Financial Services Group
Toronto, ON
- Full-time
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind…
Added 52 mins ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…their everyday engineering practice to join our engineering team. The SAP Customer Experience – Order Management Services (SAP CX OMS) unit builds and maintains high-quality cloud-native…
Added 1 hour ago
C
ARO Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Lead detailed design, implementation, security integration, platform engineering, validation, and handover of the enterprise Azure Red Hat OpenShift platform.
Added 1 hour ago
Lead Software Engineer
Capgemini
Mississauga, ON
5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.
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AKS Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Lead detailed design, implementation, security integration, validation, and handover of the enterprise AKS platform.
Added 1 hour ago
Smart Utilities Managing Consultant
Capgemini
Mississauga, ON
Heorshe is responsible for the completion of a small or medium sized project can lead a team. Heorshe develops a reputation for its specific domain expertise internally and stats to develop…
Added 1 hour ago
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Product Manager
Morningstar
Toronto, ON
- Full-time
Familiarity with centralized calculation services, APIs, data pipelines, and cloud analytical platforms.
Added 1 hour ago
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Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
The opportunity is for a role in Design & Development space in the Global Product Technology team. The objective is to align strategic intent with in-store execution and compliance to the…
Added 2 hours ago
VS
Solutions Architect - Professional Services
Vena Solutions
Remote, Canada
- $106,250 to $143,750 CAD / year
- Full-time
- Remote
As a Solutions Architect, you are the technical lead on Vena implementations acting as the subject matter expertise on both domain and product knowledge for our customers, providing…
Added 2 hours ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Migration & Optimisation: Lead cloud migration strategies (lift-and-shift, hybrid extensions, or refactoring) and continuously optimize Azure spend and resource utilisation.
Added 2 hours ago
MT
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
T1 Escalation Handling: Receive and resolve Linux and cloud automation incidents escalated by T1 engineers. Provide guidance and knowledge transfer to T1 team members.
Added 2 hours ago
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Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
…and resolve incidents, validate backup operations across both cloud and on-premises environments and provide meaningful first-response support for critical P1 and P2…
Added 2 hours ago
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Chief Technology Officer
Jobgether
Canada
- $225,000 to $275,000 CAD / year
- Full-time
Develop and lead a multi-year technology strategy and roadmap aligned with long-term organizational goals, ensuring the technical vision is understood and adopted across the business.
Added 2 hours ago
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RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The project teams consist of you, a Sr. IT Business Architect (lead), project leads, product manager, solution designer, service designer, QA tester, business analysts, subject matter…
Added 2 hours ago
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Sr. Tech Lead - Application Development N 4D
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 3 hours ago
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Innovative Data Platform Solution Engineer
Microsoft
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…environment in the era of AI? If so, we invite you to join our team as a Cloud & AI Solution Engineer in Innovative Data Platform for commercial customers at Microsoft. Here, you'll be at…
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Dir. Software Development
UKG
Montreal, QC
- Full-time
…frameworks de tâches (job frameworks), l'intégration de l'IA et les services de plateforme de base (y compris les fondations de l'interface utilisateur, le reporting, les workflows, les…
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Security Specialist
Ericsson
Ottawa, ON
- Full-time
Join our dynamic team at Ericsson Fintech, where you will help build, operate, and evolve one of the world’s largest mobile financial services platforms. Our technology enables hundreds of…
Added 4 hours ago
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Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Client: Our client is one of Canada’s leading financial services organizations, located in the Greater Toronto Area.
Added 5 hours ago
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Data Architect
Vancity
Vancouver, BC
- Full-time
As a Data Architect, you will lead the design and evolution of Vancity’s cloud-native data ecosystem as our data and analytics platforms migrate to Azure. You will define secure, scalable,…
Added 5 hours ago
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Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
Join our Global Technology & Cyber Security team! (GTCS)
Added 5 hours ago
CO
Network and Infrastructure Manager
City of Victoria
Victoria, BC
- From $127,530.97 CAD / year
- Full-time
- Contract
- Hybrid
…Victoria is seeking a Network and Infrastructure Manager to lead the critical technology services behind one of Canada?s most progressive municipal organizations. As a key member of the IT…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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