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Added 17 days ago
CF
Senior Estimator
Community Fire Prevention Ltd
Port Coquitlam, BC
- Full-time
Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of…
Added 17 days ago
UO
Senior Service Designer (2 years)
University of Alberta
Edmonton, AB
- Full-time
Adopts design and systems thinking to solve problems and bring cross-functional teams together to achieve broader organizational objectives.
Added 17 days ago
A
VP, AI/Multitech
Appficiency
Mississauga, ON
- Full-time
Appficiency is a global technology and professional services firm that solves complex business challenges through the intelligent application of enterprise software, automation, and AI.…
Added 17 days ago
T
Bus Mgmt Specialist
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 17 days ago
Life Health Pricing Actuary
Gen Re Corporation
Toronto, ON
…Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen…
Added 17 days ago
RS
Project Accountant
RWC Systems
Surrey, BC
- Full-time
Diploma or degree in Accounting, Finance, Business or related field.
Added 17 days ago
TE
EIC Controls Technician
TC Energy
Rapid City, MB · Grenfell, SK · Moosomin, SK · Regina, SK · Caron, SK · Richardson, SK
- Full-time
…including electronic, electrical, pneumatic, and mechanical control systems, devices, measurement, and ancillary equipment, in a manner that supports safe, reliable operations and complies…
Added 17 days ago
TE
EIC Controls Technician
TC Energy
Rapid City, MB · Grenfell, SK · Moosomin, SK · Regina, SK · Caron, SK
- Full-time
…including electronic, electrical, pneumatic, and mechanical control systems, devices, measurement, and ancillary equipment, in a manner that supports safe, reliable operations and complies…
Added 17 days ago
TP
Analyst, Business Planning and Analysis
Toronto Pearson International Airport
Toronto, ON
- Full-time
…operating expenditure variances; gathering data from Finance tools, systems, and other sources; compiling and analyzing reports on business unit financial performance; identifying reporting…
Added 17 days ago
KB
Cashier
Kent Building Supplies
NS · Inverness, NS
- Part-time
Added 17 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's…
Added 17 days ago
WS
Financial Controller
West-Can Seal Coating Inc.
Didsbury, AB
- Full-time
Oversee IT systems, software, enterprise ERP applications and technical infrastructure to support operational efficiency and business continuity.
Added 17 days ago
AC
Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive…
Added 17 days ago
TP
Senior Specialist, Procurement Governance
Toronto Pearson International Airport
Toronto, ON
- Full-time
Five or more years of experience in procurement, governance, compliance, policy administration, audit, risk management, business operations, or a related discipline.
Added 17 days ago
G
Facilities Manager (6-month contract)
Geotab
Oakville, ON
- Contract
…vendor relationships and service delivery; oversee building systems and scheduled maintenance; and coordinate construction, renovation, workplace design, and space-planning projects. You…
Added 17 days ago
ET
Senior Data Architect
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
…the middle of a major technology modernization, moving legacy systems onto modern, cloud-based platforms. They need a hands-on Data Architect to design a data architecture on Azure that's…
Added 17 days ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive…
Added 17 days ago
AL
Sales Account Executive
Applus+ Laboratories
Pointe-Claire, QC
- Full-time
Added 17 days ago
EI
DevOps Engineer
EMERES INC.
Montreal, QC
- Full-time
In addition, employees may be required to obtain and maintain eligibility to access customer systems, facilities, and information. This may include fingerprint-based background checks,…
Added 17 days ago
S
Software Developer - Global Consulting Firm $100,000-$130,000 BASE
Saragossa
Montreal, QC
- $100,000 to $130,000 USD / year
- Full-time
…C++ is a plus. You have worked with AI or machine learning systems, including LLMs, prompt design, agentic workflows, and retrieval pipelines. Data engineering experience is a welcome…
Added 17 days ago
PS
Sourcing Data Analyst
People Store Staffing
Toronto, ON · Etobicoke, ON
- $70,000 to $80,000 CAD / year
- Full-time
Develop forecasting models, KPI dashboards, and reporting tools to support business decisions
Added 17 days ago
PA
Financial Accountant
Plenary Americas
Vancouver, BC
- Full-time
Plenary is a leading specialized developer of long-term Public-Private Partnership (P3) projects. Since its inception in 2005, we have built a portfolio of 65 projects and more than USD $41…
Added 17 days ago
G
Fisheries Biologist
GoodWork.ca
Kingston, ON · Greater Kingston, Canada Area
- Full-time
Support the development of proposals, build client relationships, and contribute to business growth.
Added 17 days ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
…repair, design and installation of their fire and security systems. With continuous training in the latest technologies and regulations, our customers trust us for high-quality workmanship…
Added 17 days ago
Senior Manager, Healthcare & Professional Specialist
Scotiabank
Toronto, ON
…segments. You will play a pivotal role in shaping the future of our business, ensuring that our strategies align with Scotiabank's objectives and regulatory…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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