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Added 24 days ago
Stationary Engineer - Class 4B
Recrute Action
Longueuil, QC
Valid Class 4B Stationary Engineer Certificate.
Added 24 days ago
GM
Manufacturing Controls Engineer
General Motors
St. Catharines, ON
- Full-time
…you will also leverage data and analytics to improve safety, quality, uptime, and…
Added 24 days ago
Software Developer
AppDirect
Toronto, ON
You are a strong Software Engineer that is not satisfied in meeting the status quo. You are always digging deeper into your code and solutions while collaborating with your team to create a…
Added 24 days ago
Low-Level Software Engineer, LLK
Tenstorrent
Toronto, ON
As a Low-Level Software Engineer on Tenstorrent’s Low-Level Kernel (LLK) team, you’ll work at the intersection of software and AI hardware to build the primitives that power our workloads.
Added 24 days ago
DC
Intermediate Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
We are currently seeking a Intermediate Civil Engineer/Civil Project Manager to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 24 days ago
DC
Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
We are currently seeking a Senior Civil Engineer/Civil Project Manager to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a community…
Added 24 days ago
A
Intermediate Instrumentation Control and Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
AtkinsRéalis is seeking an Intermediate Instrumentation, Control & Electrical Engineer to join the Retube Tooling & Field Services Department. This role offers the opportunity to contribute…
Added 24 days ago
CG
Project Manager - CANA Construction Co Ltd.
CANA Group of Companies
Calgary, AB
- Full-time
…budget, and on schedule. We are committed to offering high-quality design and construction solutions through a straightforward, transparent, and efficient approach, ensuring no surprises.…
Added 24 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 24 days ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
Deep dive into manufacturing process and quality system failures to identify systemic causes of delivery delay
Added 24 days ago
A
Civil & Structural Engineer - Transmission and Distribution Substation Designs
Artelia
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
…delivery of specifications, designs, and documents, and for the quality and quantity of work assigned to you. Your duties will include project planning, development of design criteria,…
Added 24 days ago
MC
Senior Mechanical Engineer
MatchBox Consulting Group
Burnaby, BC
- Contract
Senior Mechanical Engineer – Diesel Generation
Added 24 days ago
EI
QUALITY & PROCESS LEAD
EMERES INC.
Montreal, QC
- Full-time
We're looking for a Quality & Process Lead to own quality strategy and engineering process across our teams. You'll bring in the tooling (like SonarQube), set the standards, and track the…
Added 24 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 24 days ago
AC
Pharmaceutical Facility Project Manager/Engineer
ALTEN Canada
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
We are seeking a detail-oriented and proactive Facilities Engineer/ Pharmaceutical Construction PM with strong project management experience in a GMP-regulated environment. In this role,…
Added 24 days ago
MV
Engineer-In-Training (Multiple Positions)
Metro Vancouver
Burnaby, BC
- $77,171.26 to $90,808.63 CAD / year
- Full-time
From the moment you join Metro Vancouver as an Engineer-in-Training, you’ll be contributing meaningful work on diverse, innovative and challenging projects, while sharing our vision for…
Added 24 days ago
Project Engineer, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Project Engineer, Facilities MOP (Contract). In this position, you will play a…
Added 24 days ago
Project Engineer, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Project Engineer, Pipeline MOP (Contract). In this position, you will play a…
Added 24 days ago
A
Senior Sales Engineer
Ataccama
Toronto, ON
- Full-time
…Powered by the ONE AI Agent, Ataccama ONE brings autonomy to data quality and governance, continuously monitoring, improving, and explaining the reliability of data across complex…
Added 24 days ago
Engineer - Methods
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Reporting to the Manager – Product Definition, the Engineer - Methods develops manufacturing integration concepts, determines assembly process/sequence, manufacturing bill of materials, and…
Added 24 days ago
A
Process Engineer - Saint-Patrick
ArcelorMittal
Montreal, QC
- Full-time
Define, maintain and optimize process parameters to ensure operational stability, quality and performance.
Added 24 days ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
Engineering quality, compliance and design standards
Added 24 days ago
BB
Professional Engineer
Britespan Building Systems Inc
Kitchener, ON
- $115,000 to $130,000 CAD / year
- Full-time
We are looking for an experienced Professional Engineer to join our Engineering team and play a key role in the design, analysis, approval and continuous improvement of our innovative…
Added 24 days ago
RA
Senior Azure Cloud Platform Engineer (Azure, Terraform, Power BI)
Recrute Action
Toronto, ON
- Contract
Senior Azure Cloud Platform Engineer (Azure, Terraform, Power BI)
Added 24 days ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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