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Added 25 days ago
S
Seasonal Retail Sales Consultant - Part Time - Quartier DIX30, QB
Swarovski
Brossard, QC
- Part-time
Comprehensive product and personal training to help you grow
Added 25 days ago
JD
GESTIONNAIRE DE COMPTE LIGNES COMMERCIALES/ CLIENT MANAGER, COMMERCIAL LINES
Jones DesLauriers
Laval, QC
- $70,000 to $90,000 CAD / year
- Full-time
Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
Added 25 days ago
SM
Warehouse Associate
Swish Maintenance Limited
Peterborough, ON
- Full-time
…responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting,…
Added 25 days ago
KB
Cashier
Kent Building Supplies
NS · Inverness, NS
- Part-time
…Co-operative and the ARENA buying group which ensures our great product selection and…
Added 25 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 25 days ago
BV
Media Sales Representative
Best Version Media
Whitchurch-Stouffville, ON
- Full-time
Baseline is the back-end cost associated with the magazine & digital product’s cost to produce, distribute, bill clients, etc, and does not come out of the representative’s pocket.
Added 25 days ago
UT
Content Designer #26-25351
US Tech Solutions
Toronto, ON
- $70 to $75 CAD / hour
- Contract
…grounded in customer needs, participate in all phases of the product development lifecycle, and collaborate closely with Experience Design Leads, Product Owners and…
Added 25 days ago
AC
Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Location: Markham, ON Department: Product Management Posted: 10/7/2026 Location Name: HSIO-Markham
Added 25 days ago
M
Commercial Sales Manager
MainMicro
Montreal, QC · Greater Montreal Metropolitan Area
- $115,000 to $140,000 CAD / year
- Full-time
Knowledge of Dell, HP, Lenovo, or Cisco product lines
Added 25 days ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Location: Markham, ON Department: Product Management Posted: 10/7/2026 Location Name: HSIO-Markham
Added 25 days ago
AL
Sales Account Executive
Applus+ Laboratories
Pointe-Claire, QC
- Full-time
Added 25 days ago
BV
Media Sales Representative
Best Version Media
Surrey, BC
- Full-time
Baseline is the back-end cost associated with the magazine & digital product’s cost to produce, distribute, bill clients, etc, and does not come out of the representative’s pocket.
Added 25 days ago
HR
Assistant Buyer
Holt Renfrew
Toronto, ON
- Full-time
Follow-up with stores using appropriate frequency and communication channels consolidations, repeats and RTVs, as well as product and merchandise information
Added 25 days ago
I
Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 25 days ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
Provide product demonstrations and technical guidance to clients regarding life safety and security systems.
Added 25 days ago
Senior Product Solutions Analyst
Scotiabank
Toronto, ON
The Senior Product Solutions Analyst will play a key role in transforming how business teams across Scotia Global Asset Management (SGAM) operate by introducing AI-powered technologies and…
Added 25 days ago
Administrative Associate, ScotiaMcLeod, Global Wealth Management
Scotiabank
Toronto, ON
…aligns with applicable investment program, gathering research & product information from internal and external sources, entering client trades as directed by client or Advisor, and…
Added 25 days ago
B
Customer Success Manager
BlueCat
Canada
- Full-time
This is a different craft from named account management. You work from a prioritized queue driven by health signals, product usage, support activity, and renewal proximity. You load context…
Added 25 days ago
A
Senior Sales Engineer
Ataccama
Toronto, ON
- Full-time
Industry and Product Expertise: Maintain a thorough understanding of relevant technologies, competitors, business cases and industry specifics to effectively align solutions,, including the…
Added 25 days ago
Sales Executive - Policaro Acura
Policaro Group
Brampton, ON
Added 25 days ago
CH
Specialist, Quality Assurance
Cardinal Health
Canada-NSC
- Full-time
…Devices Regulations, Drug Regulations and GMP, Natural Health Product Regulations, Cosmetics and Consumer Regulations, as an…
Added 25 days ago
T
Associate Manager PT Under 20 hours-Tumi Pacific Centre
Tumi
Vancouver, BC
- Part-time
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Added 25 days ago
Engineer - Methods
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Reporting to the Manager – Product Definition, the Engineer - Methods develops manufacturing integration concepts, determines assembly process/sequence, manufacturing bill of materials, and…
Added 25 days ago
CT
Supply Chain Planning Analyst
Canadian Tire Corporation
Mississauga, ON
- Full-time
…Trans), Third Party Providers and Carriers to plan efficient product flow across our…
Added 25 days ago
B
Senior Business Analyst (Contract) (Hybrid)
Broadridge
Markham, ON
- $55 to $65 CAD / hour
- Full-time
Demonstrate your curiosity to quickly immerse yourself in our impressive product offerings to understand how Broadridge’s solutions can increase your clients’ operational efficiency and…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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