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Added 8 days ago
Recreation Superintendent
The City of Red Deer
Red Deer, AB
Lead communications, public engagement, stakeholder relations, and reporting to senior leadership and Council.
Added 8 days ago
O
Finance Strategy and Transformation Student
OLG
Toronto, ON · York Mills Office
- Full-time
Maintain the Division OKR worksheet, advise the Senior Leadership Team on upcoming milestones, and coordinate functional working sessions to prepare required deliverables
Added 8 days ago
UO
Vice President, Students
University of British Columbia
Vancouver, BC · UBCV | Old Administration Building (OAB)
- Full-time
…service approach delivered through nine teams led by seasoned senior leaders. The VPS leads and cultivates institutional structures and programs to ensure UBC provides an exceptional…
Added 8 days ago
P
Finance Director
Perennial
Toronto, ON
- Full-time
Proven ability to influence senior stakeholders and drive strategic initiatives
Added 8 days ago
TI
Manager, Enterprise Risk Management
Teranet Inc.
Toronto, ON
- $140,400 to $152,100 CAD / year
- Full-time
…Director, Enterprise Risk Management, and working closely with the Senior Manager ERM, the role serves as the organization's primary subject matter expert for Business Continuity and…
Added 8 days ago
Senior Manager, Software Development (Mobile Application)
Scotiabank
Toronto, ON
Reporting to the Head of Engineering, Wealth. The Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 8 days ago
A
Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Added 8 days ago
OC
Manager, Strategic Sponsorships
Ontario Centre of Innovation
Toronto, ON
- $110,000 to $115,000 CAD / year
- Full-time
Build trusted relationships with senior executives, government stakeholders, industry leaders, and innovation partners.
Added 8 days ago
Project Director, Contamination Assessment & Remediation
GHD Group Pty Ltd
Vancouver, BC
10+ years’ experience leading contaminated sites assessment and remediation projects, with senior technical accountability
Added 8 days ago
HI
Senior Vice President, Employee Benefits & Retirement
HUB International
Toronto, ON
- Full-time
Elevate Your Future with the Role of Senior Vice President, Employee Benefits
Added 8 days ago
Y
Director, Insights, Innovation & R&D (18-month contract)
Yum!
Vaughan, ON
- Full-time
Ability to influence senior leaders, franchisees, and complex matrixed stakeholders through ambiguity and transformation.
Added 8 days ago
Product Architect, AI (Auth0)
Okta
Toronto, ON
This is a senior, highly strategic, and deeply hands-on role. You will work across Product, Engineering, Security, Developer Relations, Design, Go-to-Market, and our customer community to…
Added 8 days ago
DC
Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
We are currently seeking a Senior Civil Engineer/Civil Project Manager to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a community…
Added 8 days ago
LH
Senior Program Manager
LGI Healthcare Solutions Santé Inc.
Montreal, QC
- Full-time
The Senior Program Manager is responsible for the governance and successful delivery of complex, strategic client-facing application and technology programs. They ensure that the various…
Added 8 days ago
MT
Executive Operations Coordinator, Transformation
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…services environment and will be responsible for supporting senior Transformation leadership, coordinating strategic projects and operational processes, preparing reporting and presentation…
Added 8 days ago
S
Senior Applications Developer- Mobile Apps (React Native)
Sobeys
Mississauga, ON
- Full-time
…join our team! We currently have a full-time opportunity for a Senior Applications Developer. This role is based is based out our office located in Mississauga,…
Added 8 days ago
QM
Contrôleur financier (CPA) - Saint-Jérôme - 140 k$ à 160 k$ / Financial Controller (CPA)
Quantum Management Services Ltd.
Saint-Jérôme, QC · St-Jérôme, QC
- $140,000 to $160,000 CAD / year
- Full-time
- Partner with senior leadership and operations to enhance financial performance.
Added 8 days ago
Platform Engineer - AI Engineering
DRW
Montreal, QC
…AI tooling ecosystem. Working closely with the Team Lead and Senior/Staff SWE, you will be the hands-on integrator connecting external cloud AI providers, internal models, and end-user…
Added 8 days ago
A
VP, AI/Multitech
Appficiency
Mississauga, ON
- Full-time
Cultivate senior-level relationships with key stakeholders across your most strategic accounts
Added 8 days ago
Life Health Pricing Actuary
Gen Re Corporation
Toronto, ON
Possesses excellent communication skills. Confident in the company of senior leadership, peers and mixed audiences, capable of clearly articulating decisions, and comfortable presenting and…
Added 8 days ago
ST
Senior Humanitarian Advisor
SAVE THE CHILDREN CANADA
Toronto, ON
- $75,543.87 to $90,652.65 CAD / year
- Contract
Reporting to the Senior Advisor, Partnerships and Technical Quality, the Senior Humanitarian Advisor is responsible for providing high-quality technical support to humanitarian projects and…
Added 8 days ago
H
Performance Media Specialist
Humanise
Toronto, ON
- Full-time
…guide for junior managers and specialists, and supporting the senior team on the overall strategic…
Added 8 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 8 days ago
UT
Content Designer #26-25351
US Tech Solutions
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Client is seeking two Senior Content Designers (UX Designer II) to join a well-established Enterprise Transformation team of 7–10 in downtown Toronto.
Added 8 days ago
ND
Database Admin Senior Specialist
NTT DATA North America
Tiverton, ON
- Other
We are currently seeking a Database Admin Senior Specialist to join our team in Tiverton, Ontario (CA-ON), Canada (CA).

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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