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Added 18 days ago
CI
Senior Microsoft 365 & Unified Communications Engineer
Compugen Inc
Surrey, BC
- Full-time
…and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and…
Added 18 days ago
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Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 18 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 18 days ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a DevOps Engineer Student who is interested in learning how modern technology platforms are built, delivered, and supported within a large enterprise environment.
Added 18 days ago
Rotating Equipment Reliability Engineer/Specialist (6-Month Term)
Parkland Refining BC Ltd.
Burnaby, BC
…are committed to making your job a challenging and rewarding…
Added 18 days ago
Q
Power Systems Engineer III
Qualus
Bolton, ON
- Full-time
Power your future with Qualus as a Power Systems Engineer III. The Engineer III is responsible for providing technical and engineering support for field work, and office work performing…
Added 18 days ago
Digital Engineer
Alstom
Saint-Bruno, QC
Could you be the full-time Digital Engineer in Saint Bruno we’re looking for?
Added 18 days ago
GM
Manufacturing Controls Engineer
General Motors
St. Catharines, ON
- Full-time
Equivalent combination of education and relevant industrial experience
Added 18 days ago
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Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Developer Productivity: Internal tooling and IDE plugins that make every engineer faster.
Added 18 days ago
DC
Civil Engineer
Dillon Consulting Limited
Fredericton, NB
- Full-time
Dillon’s Linear Municipal Infrastructure discipline is looking for a Civil Engineer to fill an existing vacancy within our multidisciplinary team of professionals. You will have the…
Added 18 days ago
RI
Integration Engineer
Remarcable, Inc.
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
Remarcable is seeking a resourceful and talented Integration Engineer to join our Vancouver-based team and contribute to the ongoing growth and development of our platform. As Remarcable’s…
Added 18 days ago
A
Intermediate Instrumentation Control and Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
AtkinsRéalis is seeking an Intermediate Instrumentation, Control & Electrical Engineer to join the Retube Tooling & Field Services Department. This role offers the opportunity to contribute…
Added 18 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 18 days ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
Support the Program Lead in escalating blockers that require senior customer authority to resolve
Added 18 days ago
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Controls Engineer
ProMach
Oakville, ON
- Full-time
Zarpac is a leading global provider of packaging line engineering, integration, and productivity solutions. We are currently seeking a Controls Engineer to join our team in Oakville.
Added 18 days ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
We are seeking an experienced Network Engineer to audit, assess, implement, and deliver end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will…
Added 18 days ago
EI
QUALITY & PROCESS LEAD
EMERES INC.
Montreal, QC
- Full-time
…Aided Dispatch and 911 technology. Our close knit and highly experience team has decades of experience working together designing, building, and supporting technology solutions for…
Added 18 days ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 18 days ago
EI
DevOps Engineer
EMERES INC.
Montreal, QC
- Full-time
2-4 years of experience in a DevOps, SRE (Site Reliability Engineer), platform, or infrastructure engineering role
Added 18 days ago
Senior Product Solutions Analyst
Scotiabank
Toronto, ON
…business and cross-functional teams to spark new ideas, re-engineer processes, identify opportunities, and shape AI-powered…
Added 18 days ago
A
Senior Sales Engineer
Ataccama
Toronto, ON
- Full-time
As a Senior Sales Engineer, you will work closely with Account Executives to drive sales engineering activities across the entire deal lifecycle. This role requires adaptability, deep…
Added 18 days ago
A
Process Engineer - Saint-Patrick
ArcelorMittal
Montreal, QC
- Full-time
Define and prioritize improvement projects based on operational results and customer needs.
Added 18 days ago
Backend Engineer, Payments & Risk
Stripe
Toronto, ON
…work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates. The Risk Engineering team develops products that minimize financial…
Added 18 days ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
You will help ensure that technical decisions support the broader needs of the business while maintaining a strong focus on quality, customer experience, cost and delivery timelines.
Added 18 days ago
BB
Professional Engineer
Britespan Building Systems Inc
Kitchener, ON
- $115,000 to $130,000 CAD / year
- Full-time
We are looking for an experienced Professional Engineer to join our Engineering team and play a key role in the design, analysis, approval and continuous improvement of our innovative…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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