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Added 17 days ago
GS
Ingénieur de Projet EGSE (Senior)
Groupe SII
Montreal, QC
- Full-time
Our client, a recognized player in the space industry, is seeking an experienced professional to contribute to the development and management of test equipment used for complex electronic…
Added 17 days ago
Jr Instrumentation & Controls EIT
North American Rail Solutions
Calgary, AB
As a trusted partner for our clients, we have been committed to delivering a comprehensive range of engineering, procurement, and construction management solutions since 2004 to the…
Added 17 days ago
Aerostructures Intern
Westerkirk
Victoria, BC · Calgary, AB
Review existing engineering drawings and draft drawing changes to support design change projects.
Added 17 days ago
S
Team Lead, Assessment & Permitting
Stantec
Winnipeg, MB
- Full-time
Projects require environmental review and licensing and this step is becoming increasingly critical for development across Canda and around the world. We are seeking a motivated team player…
Added 17 days ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Work with Sales, Product Management, Sales Analytics, Engineering, Marketing and Finance to turn technical and commercial information into practical, professional sales tools.
Added 17 days ago
Project Director, Contamination Assessment & Remediation
GHD Group Pty Ltd
Vancouver, BC
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 12,000 diverse and skilled…
Added 17 days ago
Digital Engineer
Alstom
Saint-Bruno, QC
Degree in engineering or equivalent professional experience
Added 17 days ago
SC
Senior Groundwater Modeler
SLR Consulting
Victoria, BC · Vancouver, BC
- Full-time
The successful applicant will join a team of senior hydrogeologists that supports mining companies worldwide in managing mine water issues, including mine de-watering, groundwater impact…
Added 17 days ago
AG
Core Technician
Alamos Gold Inc.
Matachewan, ON
- Full-time
…Mexico – and we have a strong portfolio of development stage projects, including the Lynn Lake Project and Island Gold Phase 3+ Expansion in Canada, and Puerto Del Aire Project in Mexico.…
Added 17 days ago
DC
Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
Project manage a variety of multidisciplinary engineering design projects and project teams to meet client, regulatory, and professional requirements
Added 17 days ago
MC
Senior Mechanical Engineer
MatchBox Consulting Group
Burnaby, BC
- Contract
MatchBox Consulting Group is seeking a Senior Mechanical Engineer – Diesel Generation to support one of British Columbia’s largest utility providers. This role will support a growing…
Added 17 days ago
W
Deskside Support Technician
Worley
Calgary, AB
- Full-time
…headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and…
Added 17 days ago
CF
Senior Estimator
Community Fire Prevention Ltd
Port Coquitlam, BC
- Full-time
We are currently seeking an experienced and motivated professional to join Onyx-Fire BC as a full-time Senior Estimator. As a key member of our Estimating Team, you will use your knowledge…
Added 17 days ago
A
VP, Construction & ETO
Appficiency
Mississauga, ON
- Full-time
10+ years in Professional Services or construction/ETO industry leadership, with 7-8 of those years in systems implementation, integration, or process re-engineering for construction or…
Added 17 days ago
A
VP, AI/Multitech
Appficiency
Mississauga, ON
- Full-time
10+ years in Professional Services leadership, with 7-8 of those years hands-on in systems implementation, integration, or automation-driven process re-engineering
Added 17 days ago
A
VP, Delivery and Customer Success
Appficiency
Mississauga, ON
- Full-time
10+ years in Professional Services leadership, with 7-8 of those years hands-on in systems implementation, integration, or process re-engineering
Added 17 days ago
LE
Assistant Safety Manager
Lark Enterprises Ltd
Surrey, BC
- $90,000 to $100,000 CAD / year
- Full-time
Conduct regular Health & Safety inspections and audits of projects, and prepare findings and summaries for the HSE Manager’s review and reporting to senior management
Added 17 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 17 days ago
MV
Engineer-In-Training (Multiple Positions)
Metro Vancouver
Burnaby, BC
- $77,171.26 to $90,808.63 CAD / year
- Full-time
You’ll embark on a four-year development plan designed to assist you in obtaining your professional engineering designation. As an EIT you’ll work through rotating assignments within Metro…
Added 17 days ago
Project Manager, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Reports to: Director, Capital Projects Delivery
Added 17 days ago
Project Manager, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Reports to: Director, Capital Projects Delivery
Added 17 days ago
KC
Senior Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
We are seeking a detail-oriented and proactive Senior Financial Accountant to join our team and play a key role in supporting the finance operations of a growing global engineering…
Added 17 days ago
B
Senior Business Analyst (Contract) (Hybrid)
Broadridge
Markham, ON
- $55 to $65 CAD / hour
- Full-time
The Senior Business Analyst will work directly with internal and external clients to gather and document business and functional requirements. They will implement Broadridge…
Added 17 days ago
B
Senior Consultant, Cloud Services
BDO
Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC
- Full-time
…people-first culture with a high priority on your personal and professional…
Added 17 days ago
IC
Continuous Improvement Leader
IMT CORPORATION
ON
- $98,400 to $147,600 CAD / year
- Full-time
…operational excellence across forging, machining, maintenance, engineering, quality, purchasing, materials management, and production…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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