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Added 17 days ago
LC
Data Engineer II
Loblaw Companies Limited
Brampton, ON
- Full-time
Loblaw Technology & Analytics is looking for a Data Engineer II to join the Data & AI platform team. You will help design, build, and maintain the cloud services, workflow orchestration,…
Added 17 days ago
M
Senior DevOps Engineer
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We are currently looking for a Senior DevOps Engineer to contribute to the development of our cloud infrastructure and platform tooling, embed security into our engineering lifecycle, and…
Added 17 days ago
L
Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
Working knowledge of OpenShift, Kubernetes, or comparable container platforms.
Added 17 days ago
D
Java Software Engineer
Dexian
Mississauga, ON
- $65 to $70 USD / hour
- Contract
Hands-on experience with AWS, ECS, Docker, OpenShift, and Kubernetes.
Added 17 days ago
AS
Cloud DevOps Engineer
Alquemy Search & Consulting
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
Kubernetes deployment and troubleshooting on AKS
Added 17 days ago
AI
Full Stack Engineer
Apptoza Inc.
Toronto, ON
- Contract
Experience with Cloud platforms and technologies (OpenShift, Kubernetes, S3 Object Storage)
Added 17 days ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a DevOps Engineer Student who is interested in learning how modern technology platforms are built, delivered, and supported within a large enterprise environment.
Added 17 days ago
Forward Deployed Engineer, Application & Infrastructure - Technology Strategy & Transformation
EY
Toronto, ON
Deploy and operate containerized applications using Docker, Kubernetes, Helm, and related platform technologies.
Added 17 days ago
Forward Deployed Engineer, AI - Technology Strategy & Transformation
EY
Toronto, ON
Experience with Docker and familiarity with Kubernetes or another container-orchestration platform.
Added 17 days ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
…Application (NA), LAND DATA-ESRi ArcMap & ArcGIS (NA), LabVIEW (NA), Kubernetes (NA), Kony (NA), Knockout (NA), Kibana (NA), KEIL (NA), Kafka (NA), JWT (NA), Junit (NA), JTAG (NA), JQuery…
Added 17 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 17 days ago
EI
DevOps Engineer
EMERES INC.
Montreal, QC
- Full-time
We're looking for a DevOps Engineer to help build and run the infrastructure our engineering teams ship on. Working under the DevOps & Cloud Infrastructure Lead, you'll build CI/CD…
Added 17 days ago
Backend Engineer, Payments & Risk
Stripe
Toronto, ON
Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)
Added 17 days ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.
Added 17 days ago
EI
AWS DEVOPS & INTEGRATION ENGINEER
EMERES INC.
Montreal, QC
- Full-time
We're looking for an AWS DevOps & Integration Engineer to deploy and support the AWS environments our customers run on, and to help our developers get new technologies working cleanly…
Added 17 days ago
E
Software Engineer II
Emburse
Toronto, ON
- Full-time
…engaging and interconnected set of system solutions. As an engineer, you will enhance the experiences of your customers, solve interesting challenges, and design new solutions. Emburse,…
Added 17 days ago
LC
Site Reliability Engineering I
Loblaw Companies Limited
Brampton, ON
- Full-time
The Site Reliability Engineer I will run the production environment by monitoring availability and taking a holistic view of system health. You will build tools and systems to manage…
Added 17 days ago
E
Software Engineer II
Emburse
Toronto, ON
- Full-time
…engaging and interconnected set of system solutions. As an engineer, you will enhance the experiences of your customers, solve interesting challenges, and design new solutions. Emburse,…
Added 17 days ago
EC
Software Engineer II
Emburse Chrome River
Toronto, ON
- Full-time
…engaging and interconnected set of system solutions. As an engineer, you will enhance the experiences of your customers, solve interesting challenges, and design new solutions. Emburse,…
Added 17 days ago
Applied AI Engineer
ContactMonkey
Toronto, ON
…and how a containerized workload gets deployed and observed. Kubernetes familiarity is a strong…
Added 17 days ago
IC
Forward Deployed AI Engineer – System Test Automation
Infomatics Corp
Ottawa, ON
- Contract
We are seeking a Forward Deployed AI Engineer (FDE) to accelerate the real-world adoption of AI within our End-to-End System Test Automation. This role focuses on taking AI tools and…
Added 17 days ago
H
AI Engineer (Agentic Systems)
HCLTech
Canada
- Full-time
Azure OpenAI Service, Azure Cognitive Search / AI Search, Azure Container Apps / Azure Kubernetes Service (AKS), Azure App Services.
Added 17 days ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and…
Added 17 days ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and…
Added 17 days ago
U
Senior Software Engineer, Applied AI & Customer Solutions
Udemy
Toronto, ON
- Full-time
As a Senior Software Engineer, you will join a fast-paced innovation team that builds and deploys AI-powered solutions directly with Coursera's enterprise and campus customers. You will sit…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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