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Added 21 days ago
E
Software Engineer/Senior Software Engineer (Full Stack)
Envisio
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
We are looking for an experienced and passionate Full Stack Software Engineer to join our Engineering team. You will build the tools that public agencies and local governments rely on to…
Added 21 days ago
Software Engineer
Scotiabank
Toronto, ON
As a Software Engineer on Scotiabank’s Data & AI Technology team, you will be involved in designing, building, and scaling our enterprise data catalog and data management solutions…
Added 21 days ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
5+ years Full Stack Software Engineer experience
Added 21 days ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Active Equities Technology, you will provide technical leadership in designing, developing, deploying, and supporting technology solutions that enable the Active…
Added 21 days ago
PG
Forward-Deployed Software Engineer (AI Integration & Modernization)
Perseus Group
Toronto, ON
- Full-time
We are hiring a Forward-Deployed AI Engineer to own the design and delivery of production AI capabilities across a broad portfolio of Andromeda software businesses.
Added 21 days ago
E
Principal AI Platform Engineer
Epiq
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…thousands to millions of records. As a Principal AI Platform Engineer, you will design and build the platform our AI agents and accelerators run on, including orchestration, retrieval,…
Added 21 days ago
VC
Python Backend Engineer
VBeyond Corporation
Toronto, ON
- Contract
Client is looking for a skilled Python Backend Engineer to build and scale high-performance backend systems. This role will focus on API development, platform engineering, and system…
Added 21 days ago
Back-End Delivery Manager
Government of Alberta
AB
Added 21 days ago
T
Software Engineer, Full Stack - Trace
Trace
Montreal, QC
- Full-time
You’ll work directly with Noam, our founding engineer, and Lucas, our CTO, with meaningful ownership of what we build and how we build it.
Added 21 days ago
A
Backend Software Engineer (Rust)
Arkion-tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…cryptographic workflows, working closely with the Software Architect, Frontend Engineer, and Cloud & Deployment…
Added 21 days ago
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Lead Optimizely Solutions Architect
Valtech
Canada
- Full-time
AI-related certifications including Azure AI Engineer
Added 21 days ago
CO
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel Tech - Full-stack
Added 22 days ago
AS
Forward-Deployed Software Engineer (AI Integration & Modernization)
Andromeda Software Inc.
Toronto, ON
- Full-time
Title: Forward-Deployed Software Engineer (AI Integration & Modernization)
Added 22 days ago
CI
Senior Microsoft 365 & Unified Communications Engineer
Compugen Inc
Surrey, BC
- Full-time
Added 22 days ago
AI
Full Stack Engineer
Apptoza Inc.
Toronto, ON
- Contract
Strong experience with React and modern frontend development, including Micro-frontend (MFE) architectures and reusable UI components
Added 22 days ago
D
Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 22 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 22 days ago
Software Developer
AppDirect
Toronto, ON
You are a strong Software Engineer that is not satisfied in meeting the status quo. You are always digging deeper into your code and solutions while collaborating with your team to create a…
Added 22 days ago
Software Engineer UI
Electronic Arts
Vancouver, BC
We’re looking for a Software Engineer to join the Jedi team in creating a best-in-class experience for our players. On the Jedi Engineering team, we believe in individual ownership of…
Added 22 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 22 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 22 days ago
IO
Senior Engineer, Project Development
Irving Oil
Saint John, NB
- Full-time
As a Senior Engineer, you will support the development of capital projects by leading the front-end development stages (FEL 1 and 2) and supporting FEED / detailed engineering/execution…
Added 22 days ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.
Added 22 days ago
D
Senior Product Engineer II - Backend
Docebo
Remote, Canada
- $123,400 to $164,500 CAD / year
- Full-time
- Remote
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 22 days ago
VC
Python Developer
VBeyond Corporation
Toronto, ON
- Full-time
Backend Engineer – Python (API & Platform Engineering)

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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