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Added 3 mins ago
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Deployment Lead, Finance Transformation | Housing
EliseAI
Toronto, ON
- Full-time
As an Deployment Lead on the Future Platforms team, you will help found and scale a critical function at EliseAI: delivering our accounting platform from initial deployment through full…
Added 3 mins ago
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CyberSecurity Architect
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Lead and coordinate cybersecurity product and startup evaluations through hands-on technical testing performed by engineering and research teams.
Added 3 mins ago
QM
Superviseur de production / Production Supervisor
Quantum Management Services Ltd.
Vaudreuil-Dorion, QC
- $75,000 to $90,000 CAD / year
- Full-time
Ready to lead a production team and make a real impact on operations? We're looking for a hands-on leader who thrives in a fast-paced manufacturing environment.
Added 5 mins ago
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Engineering Manager
Manulife
Waterloo, ON
- Full-time
As an Engineering Manager, you will lead and develop a team of engineers responsible for delivering secure, reliable, and user-centered technology solutions that support business objectives…
Added 5 mins ago
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UNPAID VOLUNTEER - Chief Technology Officer (CTO)
Digital Technology Institute for Development (DTID)
Remote, Canada
- Part-time
- Remote
Reporting directly to the Director-General, the CTO will lead DTID's work across Distributed Ledger Technology (DLT)/Blockchain, Artificial Intelligence (AI), Internet of Things (IoT), Data…
Added 5 mins ago
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Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…cooling system components. Working within our IT Cooling Design Engineering team, you will help bring innovative products from concept through production while solving challenging thermal…
Added 5 mins ago
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Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Mechanical Engineer, you will lead the design and development of Coolant Distribution Units (CDUs) from concept through production. Working closely with cross-functional teams,…
Added 5 mins ago
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Senior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…centers? As a Senior Thermal Mechanical Engineer, you will lead the development of innovative thermal management solutions, drive hands-on prototyping and testing, and provide technical…
Added 19 mins ago
ServiceNow Senior Technical Advisor
Bell
Toronto, ON
5+ years of relevant ServiceNow or enterprise-platform experience, including senior advisory, architecture, or lead engineering responsibilities.
Added 19 mins ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
The Technology Services Applied AI team is a forward-deployed engineering team that embeds across Bell to build, ship, and integrate classical ML, AI agents, and automation into existing…
Added 19 mins ago
DC
Environmental Consultant
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
…employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we…
Added 19 mins ago
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Hardware, Special Projects Lead
Mecka
Richmond Hill, ON
- $180,000 to $240,000 CAD / year
- Full-time
Lead the development of hardware that expands what Mecka can capture for robot learning. You will turn an ambitious product idea into a working system, then carry it through validation,…
Added 34 mins ago
CC
Business Analyst
Critical Control Technologies
Calgary, AB
- Full-time
Lead and coordinate UAT (User Acceptance Testing) with business stakeholders to validate that solutions meet requirements.
Added 49 mins ago
DC
Civil Land Development Engineer
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Organize and lead municipal engineering designs (use of Civil 3D and other land development software is an asset but not required).
Added 49 mins ago
Senior Manager, Software Development (Mobile Application)
Scotiabank
Toronto, ON
Reporting to the Head of Engineering, Wealth. The Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 1 hour ago
RC
SRE/ Platform Engineer
Realtek Consulting LLC
Toronto, ON
- Contract
The role combines JAMS platform expertise with software engineering automation and AI capabilities
Added 1 hour ago
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Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 1 hour ago
Project Director, Contamination Assessment & Remediation
GHD Group Pty Ltd
Vancouver, BC
We are seeking an experienced Director of Project - Environmental in Vancouver, BC. This role will lead multidisciplinary environmental projects, applying engineering solutions across waste…
Added 1 hour ago
Forward Deployed Engineer, Application & Infrastructure - Technology Strategy & Transformation
EY
Toronto, ON
Lead or support application modernization, cloud transformation, platform engineering, and infrastructure-modernization initiatives.
Added 1 hour ago
Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
Communicate upcoming changes to field Operations. Plan, develop and lead remote and on-site user training.
Added 1 hour ago
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Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 1 hour ago
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Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 1 hour ago
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Senior Project Manager
HDR
Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 1 hour ago
Product Architect, AI (Auth0)
Okta
Toronto, ON
We are looking for a Product Architect, AI to help define how Auth0 and Okta lead the market in agentic identity, secure AI application development, and standards-based access for agents.
Added 1 hour ago
GM
Manufacturing Controls Engineer
General Motors
St. Catharines, ON
- Full-time
In this role, you will work within the Manufacturing Engineering (ME) organization, supporting any or all production areas of Engine Assembly and Component machining – Block, Head or Crank.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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