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Added 2 mins ago
Bilingual Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Design and implement resilient cloud architectures in partnership with the Enterprise Architecture team, delivering self-optimizing and self-healing designs using Azure native capabilities,…
Added 2 mins ago
M(
Développeur(se) Full-Stack - Core
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Atouts : expérience avec GraphQL, React Native ou les bases de données SQL. Dans ce domaine, nous apprécions également : l’expérience avec les interfaces utilisateur de planification ou de…
Added 2 mins ago
M(
Développeur(se) Full-Stack – Plateforme et infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
GraphQL, React Native ou bases de données SQL.
Added 2 mins ago
C
Software Developer (Hybrid)
Cisco
Vancouver, BC
- Full-time
Experience with Python, Java, or Go and with containerized or cloud-native applications.
Added 15 mins ago
SK
Strategic Account Executive - N.A.
Sokoni Kwetu
Canada
- Full-time
Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale - so platforms are ready for both…
Added 15 mins ago
PI
Mobile Application Developer and Support Analyst
Pantheon Inc
Regina, SK
- Full-time
Work closely within the SAP Developer team to contribute to success of the larger SAP Operations.
Added 15 mins ago
H
Data Quality Engineer
Hays
Toronto, ON
- Contract
Provide mentorship and technical guidance to junior quality engineers in cloud-native and AI-driven validation practices.
Added 31 mins ago
S
Director, Digital Experience Platforms
Sobeys
Mississauga, ON
- Full-time
Added 44 mins ago
SI
Senior Python Developer
Siri InfoSolutions, Inc.
Toronto, ON
- Contract
Develop cloud-native applications (AWS preferred)
Added 47 mins ago
A
AI Forward Deployed Technology Senior Manager
Accenture
Mississauga, ON · Montreal, QC
- Full-time
An AI Native Technology Leader with strong experience building cloud-native solutions and deep expertise in designing and deploying agentic systems for enterprise environments. You thrive…
Added 47 mins ago
C
Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
…application systems. Leveraging your expertise in CI/CD pipelines, cloud-native technologies (OpenShift/Kubernetes), and Python, you will drive automation, optimize performance, and ensure…
Added 1 hour ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…development while helping shape the technical direction of the team's cloud-native technology…
Added 1 hour ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
We are looking for a dynamic and motivated Software Developer who embrace AI-assisted software development as part of their everyday engineering practice to join our engineering team. The…
Added 1 hour ago
ES
Senior Program Manager – AI Security Research
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Coordinate development and evaluation of AI security harnesses, AI red teaming, security automation, and AI-native security capabilities.
Added 1 hour ago
BO
Developer/Senior Developer - Payments and Tokenization
Bank of Canada
Toronto, ON
- Temporary
Experience or academic exposure to cloud-native development, containerization technologies, CI/CD pipelines and observability practices.
Added 1 hour ago
R&
Staff Engineer / AI Builder
Robots & Pencils
Canada
- Full-time
Support deployment, monitoring, and production troubleshooting in cloud-native environments (AWS, Docker), with guidance from senior engineers where needed
Added 1 hour ago
A
Cloud Software Engineer
Actalent
Ottawa, ON
- $88 to $111 CAD / hour
- Contract
The Software Developer will support the design, development, testing, and deployment of the Telemetry & Observability Platform (TOP). This enterprise platform integrates vehicle telemetry,…
Added 1 hour ago
JW
Software Engineer, Web3 Backend
Jobs Web3
Toronto, ON
- Full-time
Expertise in backend development using languages such as Go, Python, or Java, with a solid grasp of cloud-native architectures.
Added 1 hour ago
A
AI Native Developer (Agentic / Applied)
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Experience with cloud-native systems, including Kubernetes, Docker, microservices, serverless architectures, CI/CD, and infrastructure as code (Terraform or Helm)
Added 1 hour ago
A
AI Native Solutions Lead (Agentic / Applied)
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Experience with cloud-native development, including Kubernetes, Docker, microservices, serverless, CI/CD, and infrastructure as code (Terraform or Helm)
Added 1 hour ago
A
AI Native Development Lead - Reinvention Center
Accenture
Mississauga, ON · Montreal, QC
- Full-time
An AI Native Development Lead with experience building cloud-native solutions, and deep expertise in designing and deploying agentic systems, especially for enterprise environments. You are…
Added 1 hour ago
PX
Sr. Data Platform Engineer
Project X
Toronto, ON
- Full-time
Evaluate and implement scalable batch, streaming, CDC and orchestration patterns, considering Snowflake-native capabilities and Airflow where appropriate.
Added 1 hour ago
C
Senior Full Stack Developer (Node.js / React / AWS)
CGI
Halifax, NS
- Full-time
At CGI, we are seeking a Senior Full Stack Developer to join our team. This is a permanent, full-time opportunity for a senior developer who has extensive experience designing, building,…
Added 1 hour ago
IG
Forward Deploy Engineer - AI Solutions
Insight Global
Toronto, ON
- $80 to $85 CAD / hour
- Contract
- Experience with cloud-native application development and modern software architecture.
Added 1 hour ago
L
Senior Python Developer with AWS
Luxoft
Toronto, ON
- Contract
Develop cloud-native applications (AWS preferred)

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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