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Added 5 mins ago
S
AI Engineer
Stripe
Toronto, ON
- Full-time
4+ years of experience as an engineer shipping production systems
Added 5 mins ago
SG
Senior Product Solutions Analyst
Scotia Global Asset Management
Toronto, ON
- Full-time
…business and cross-functional teams to spark new ideas, re-engineer processes, identify opportunities, and shape AI-powered…
Added 5 mins ago
SF
Engineer 4th Class (POCO)
Sofina Foods Canada
Port Coquitlam, BC
- Full-time
You have at least two (2) years' experience of performing repairs in a food processing plant.
Added 8 mins ago
A
Help Desk Operator
AtkinsRéalis
Ottawa, ON
- Full-time
…committed to leading our clients across our various end markets to engineer a better future for our planet and its…
Added 8 mins ago
Mechanical Engineer
Enerflex Ltd
Calgary, AB
As a Mechanical Engineer, you will lead the mechanical scope and design for power generation projects. You will develop and review power system designs, specifications, calculations,…
Added 8 mins ago
E
Software Engineer/Senior Software Engineer (Full Stack)
Envisio
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
We are looking for an experienced and passionate Full Stack Software Engineer to join our Engineering team. You will build the tools that public agencies and local governments rely on to…
Added 8 mins ago
Software Engineer
Scotiabank
Toronto, ON
As a Software Engineer on Scotiabank’s Data & AI Technology team, you will be involved in designing, building, and scaling our enterprise data catalog and data management solutions…
Added 8 mins ago
T
Information Security Analyst II ( Social Engineer Threat Analyst)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 8 mins ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
5+ years Full Stack Software Engineer experience
Added 8 mins ago
J
Senior Test Development Engineer
Jabil
Ottawa, ON · CAN - Ottawa
- Full-time
…supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to…
Added 8 mins ago
E
Ingénieur en développement logiciel de tests (SDET)
EXFO
Montreal, QC
- Full-time
Nous recherchons un ingénieur en développement logiciel de tests (SDET) possédant de 5 à 7 ans d’expérience afin de concevoir, développer et faire évoluer les capacités de tests automatisés…
Added 8 mins ago
PC
Maintenance & Facilities Manager, Columbia Icefield
Pursuit Collection
Jasper, AB · CAN - Columbia Icefield
- Full-time
…services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the…
Added 23 mins ago
EE
Engineer, Energy Services
Envari Energy Solutions
Hawthorne, NS · Ottawa, ON
- Full-time
Under the general direction of a Supervisor in Energy Services, the Energy Services Engineer is responsible for providing technical and project management support for Envari’s growing…
Added 23 mins ago
EE
Electrical Engineer
Envari Energy Solutions
Hawthorne, NS · Ottawa, ON
- Full-time
The Engineer provides internal and customer facing strategic and tactical advice related to energy infrastructure products and services with a focus on innovation and customer value. The…
Added 23 mins ago
Principal Offensive Security
Varicent
Toronto, ON
We're looking for a Principal Offensive Security engineer to be the senior technical authority for our offensive security practice across applications, cloud environments, enterprise…
Added 23 mins ago
Software Development Engineer II, WW Prime Tech
Amazon
Vancouver, BC
…would actually be worth to them. We want a Software Development Engineer who enjoys large-scale distributed systems and personalization work, where the outcome is measured in members…
Added 23 mins ago
Senior Software Development Engineer, AWS Eventbridge
Amazon
Vancouver, BC
We're looking for a senior engineer who can own the design and delivery of large, complex systems and raise the technical bar across the team. As a Senior Software Development Engineer,…
Added 23 mins ago
A
Shift Engineer, Full-Time (Parental Leave Contract | October 2026 - February 2027)
AccorHotel
Vancouver, BC
- Full-time
- Contract
Previous maintenance experience in areas such as painting, plumbing, tiling and carpentry, across a large commercial building or similar is preferred
Added 34 mins ago
R
Business Development / Sales Specialist
Reactively
ON · Essex, ON
- Full-time
…business outcomes. Every recommendation is backed by years of experience and proven results. We don't guess - we engineer…
Added 34 mins ago
HS
Senior Integration Engineer (Boomi/Workato)
HeartCentrix Solutions
ON · Ontario, Canada
- Contract
We are seeking a Senior Integration Engineer with deep expertise in Boomi and Workato, specializing in payroll and HR system integrations. This role will focus on designing, developing, and…
Added 34 mins ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
We are seeking a Senior Forward Deployed Engineer (FDE) with deep Java and Python technology expertise to work directly with our Fintech clients in the Spread Products space. This is a…
Added 37 mins ago
BC
Principal Electrical Engineer for Energy, Mining, and Industrial
BBA Consultants
Vancouver, BC
- Full-time
As an Electrical Engineer in the BBA Vancouver office, you will lead and contribute to the execution of projects in conceptual, design, construction, commissioning and operational phases…
Added 37 mins ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Solution Architect / Lead EBO Engineer – Building Automation Systems
Added 37 mins ago
JW
Software Engineer II, Platform
Jobs Web3
Toronto, ON
- Full-time
As a SE II Engineer, Platform you will play a critical role helping to advance Ripple's production infrastructure and release pipelines. Infrastructure Engineers at Ripple are a hybrid of…
Added 37 mins ago
JW
Software Engineer, Web3 Backend
Jobs Web3
Toronto, ON
- Full-time
As a Software Engineer, you’ll build and own backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll develop…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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