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Added 5 mins ago
WR
Manager, Stewardship & Impact
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $73,950 to $86,700 CAD / year
- Full-time
The Manager is the strategic and editorial lead responsible for overarching program design, information sourcing, and execution of all donor impact reports and materials. They will work…
Added 5 mins ago
C
Salesforce Omnistudio Lead
Cognizant
Toronto, ON
- $70,000 to $120,000 CAD / year
- Full-time
As a Salesforce OmniStudio Tech Lead, you will make an impact by leading the design, development, and delivery of scalable Salesforce Industries solutions using OmniStudio and Salesforce…
Added 5 mins ago
M
Registered Massage Therapist - Toronto (Join the Talent Pool!)
Myo
Toronto, ON
- Full-time
Partner with your Clinic Director and Lead Clinician on an ongoing basis to determine the level of support and training required to help you grow
Added 5 mins ago
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HR Business Partner
Weyerhaeuser
Grande Prairie, AB
- Full-time
Lead workplace investigations, work with legal department, and prepare comprehensive reports of findings.
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Commercial Sales Manager / Gestionnaire des ventes commerciales
MainMicro
Montreal, QC
- Full-time
Lead, coach, and develop a team of Commercial Account Executives turning activity into consistent, predictable results
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BS
Oracle Fusion Redwood Functional Consultant
BULL-IT SOLUTIONS LTD
Toronto, ON
- Full-time
…documents content, completion and quality.• Assess readiness and lead the migration of existing Oracle Fusion pages, workflows, and navigation flows to the Redwood UI.• Configure core…
Added 5 mins ago
MM
Regional Manager-Originations-Ottawa & Atlantic Canada
Marathon Mortgage Corp.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
…Manager, Originations – Ottawa, Ontario East & Atlantic Canada to lead the growth of mortgage originations and broker relationships throughout the…
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Manager, Business Continuity & Operational Resilience - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Lead Operational Resilience self-assessments for GBM critical operations and document outcomes
Added 5 mins ago
OH
Care Coordinator # 091-26
Ontario Health atHome
Moosonee, ON
- Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our…
Added 5 mins ago
WI
Senior Project Management - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
…Manager – Land Development & Municipal Engineering, you will lead high‑impact projects across Ontario, overseeing the full project lifecycle while building trusted client relationships,…
Added 5 mins ago
MM
Regional Manager-Originations-Western Canada
Marathon Mortgage Corp.
AB · Alberta, Canada
- Full-time
Marathon is seeking an experienced and highly motivated Regional Manager, Originations – Alberta & Western Canada to lead the growth of mortgage originations and broker relationships…
Added 5 mins ago
ET
Senior Adobe DAM Consultant
Envision Technology Solutions
Canada
- Contract
Lead the design and implementation of Adobe AEM Assets / Adobe DAM solutions.
Added 5 mins ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead transformative land development projects that help shape growing communities. As a Senior Project Engineer, Land Development, you will combine technical excellence, project leadership,…
Added 5 mins ago
SG
Senior Product Solutions Analyst
Scotia Global Asset Management
Toronto, ON
- Full-time
Lead with a business-oriented perspective, collaborating with business and cross-functional teams to spark new ideas, re-engineer processes, identify opportunities, and shape AI-powered…
Added 5 mins ago
WI
BIM Coordinator
WSP in Canada
Toronto, ON
- Full-time
Lead clash detection, issue tracking, and coordination reporting.
Added 5 mins ago
SC
Estimator
Sunny Corner Enterprises Inc.
Maces Bay, NB
- Full-time
Development of estimates (quotations) and estimated timelines (lead times) of potential Industrial work.
Added 5 mins ago
A
Cores Verification Lead
AMD
Oro-Medonte, ON
- $187,200 to $280,800 USD / year
- Full-time
Lead the design, development, and optimization of scalable build infrastructure to significantly reduce model build turnaround times and improve engineering productivity.
Added 5 mins ago
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Tangerine Advisor, Growth - Tangerine
Tangerine
Toronto, ON
- Full-time
Using marketing and lead generation data, and through proactive prospecting outreach, seek out, identify and connect with existing Tangerine clients and prospects to build new client…
Added 5 mins ago
C
Mainframe Technical Lead
Cognizant
Toronto, ON
- Full-time
Cognizant is seeking an experienced Mainframe Technical Lead to join our team supporting a leading banking client. This full-time position is based in Toronto, Ontario, Canada, and follows…
Added 5 mins ago
OT
Engineering Outreach Manager - Limited Term
Ontario Tech University
Oshawa, ON
- Internship
Lead Engineering Outreach staff in the development, implementation, and continuous improvement of high-quality STEM programming for elementary and secondary school students and educators…
Added 5 mins ago
CS
Manufacturing Supervisor
CQ Search Group Ltd.
Oshawa, ON · Greater Oshawa Metropolitan Area
- $75,000 to $85,000 CAD / year
- Full-time
We are seeking a dynamic, hands-on Manufacturing Supervisor to lead, coach, and empower a shift of ~20 unionized associates.
Added 5 mins ago
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Automation Lead – Quality Engineering
CGI
Toronto, ON
- Full-time
We are seeking an experienced QE Lead with strong hands-on Python automation expertise to lead quality engineering for complex integration solutions connecting APIs, microservices,…
Added 5 mins ago
AC
Administrateur·trice Stockage
ALTEN Canada
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $125,000 CAD / year
- Full-time
Added 5 mins ago
ZA
Digital Project Manager
Zulu Alpha Kilo
Toronto, ON
- Full-time
Lead production: Partner with agency producers, account managers, and creatives to deliver on time, on budget, and on brief.
Added 5 mins ago
TL
Senior Project Manager
Teksky LLC
Longueuil, QC
- $80,000 to $150,000 USD / year
- Full-time
We are looking for a Senior Project Manager to lead renewable energy projects from development through commissioning. The projects may include hydro, wind, solar, and energy storage.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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