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Added 3 mins ago
MG
Occupational Therapist (Professional Practice)
Michael Garron Hospital
Toronto, ON
- Full-time
Working as a member of the inter-professional team, the Occupational Therapist will be responsible for providing assessment, consultation, treatment and education to the patient, family…
Added 3 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Added 3 mins ago
E
Bit Technician Direct Delivery Driver
Epiroc
Rouyn-Noranda, QC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 3 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 3 mins ago
SI
Manager of Lifecycle Marketing
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- $93,500 to $140,200 CAD / year
- Full-time
Leading the lifecycle marketing team and fostering strong cross‑functional collaboration with Loyalty, Marketing Technology, Digital Marketing, Player Development, and Market Insights to…
Added 3 mins ago
PF
Sales & Education Manager
Pierre Fabre Laboratories
Toronto, ON · Greater Toronto Area, Canada
- Full-time
MISSION: Manage, motivate and lead the sales & education team to develop and achieve sales results in accordance with the company’s commercial strategy across the defined geographic region.…
Added 3 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
Oshawa, ON
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 3 mins ago
CB
Full Time Baker - Deerfoot City
COBS Bread
Calgary, AB
- Full-time
You share in a commitment to the success of your team, the bakery, and to your own development
Added 3 mins ago
QT
Head of Quantum Development
Quantized Technologies
Calgary, AB
- Full-time
We are seeking an exceptional, forward-thinking Head of Quantum Development to join our technical leadership team. Reporting directly to the Chief Technology Officer (CTO), you will serve…
Added 3 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Joliette, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 3 mins ago
L
Future Opportunity - Senior Project Manager, Major Projects
Ledcor
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a Senior Project Manager to oversee Complex Institutional Projects to lead the pursuit and delivery of major capital programs across Ontario. This role is ideal for an…
Added 3 mins ago
EI
Quality Assurance Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Lead and manage the regional SAP technical deployment hub and technical team.
Added 3 mins ago
WI
Manager, Mergers & Acquisitions
Westland Insurance Group Ltd.
Surrey, BC
- Internship
…we're looking for a Manager, Mergers & Acquisitions to join our team. In this role, you'll play a key part in shaping Westland's growth strategy by leading financial analysis, valuations,…
Added 3 mins ago
F
Sous Chef
Factor_
Mississauga, ON
- Full-time
…production stays on track. As a part of our Kitchen Operations team, you will play a key role in delivering a consistently outstanding product to our weekly customers while rapidly scaling…
Added 3 mins ago
W
Sales and Planning Coordinator - Incentive Travel
Wynford
Toronto, ON
- Full-time
Research destinations, hotels, suppliers, and experiences to strengthen proposals and support creative program development.
Added 3 mins ago
AR
Directeur(rice) Ventes et Marketing
ARA Robotics
Montreal, QC
- Full-time
Lead and plan the growth of the Sales and Marketing team.
Added 3 mins ago
JR
Regional Business Development Specialist - Storage Solutions
JRoss Retail Recruiters
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $80,000 CAD / year
- Full-time
Strong understanding of sales principles, lead qualification and account development.
Added 5 mins ago
C
Assistant Team Leader
Co-op
La Ronge, SK
- Full-time
Lead the Convenience Store team in providing quality service and convenience.
Added 5 mins ago
TC
Construction | Cabinet Maker
The Canadian Brewhouse
AB
- $20 to $27 CAD / hour
- Full-time
…need an individual who will always live by our Core Values and lead every interaction with our company purpose: "Be The Place People Want To…
Added 5 mins ago
M
Engineering Manager
Manulife
Waterloo, ON
- Full-time
Lead, coach, and develop a team of engineers through regular feedback, career development conversations, mentorship, and growth opportunities.
Added 5 mins ago
H
Nurse C - Enterostomal Therapist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…holistic assessment and management as an inter-professional team member and participate in professional development, research activities, knowledge translation, and system-level thinking.…
Added 5 mins ago
M
Manager, Consulting - Farm Management
MNP
Red Deer, AB
- Full-time
Network in the local business community, consider business development opportunities and lead the preparation and delivery of competitive proposals to meet client needs
Added 5 mins ago
P
Journeyman Machinist (Nights)
Powell
Acheson, AB
- Full-time
…tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job…
Added 5 mins ago
Superintendent - Electrical Construction
Kiewit
Toronto, ON
…teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom-designed to meet…
Added 5 mins ago
Director, Communications, Pacific Link (Calgary or Vancouver)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Director, Communications, Pacific Link. Reporting to the Vice President,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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