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Added 16 mins ago
J
Protection and Control (P&C) Engineer – Transmission
Jacobs
Ottawa, ON
- $133,800 to $175,000 USD / year
- Full-time
As a P&C Engineer – Transmission, you will closely work with regional and global transmission and studies teams to support and/or lead ongoing projects as well as business development and…
Added 16 mins ago
J
Protection and Control (P&C) Engineer – Transmission
Jacobs
Winnipeg, MB
- $133,800 to $175,000 USD / year
- Full-time
As a P&C Engineer – Transmission, you will closely work with regional and global transmission and studies teams to support and/or lead ongoing projects as well as business development and…
Added 16 mins ago
J
Protection and Control (P&C) Engineer – Transmission
Jacobs
Calgary, AB
- $133,800 to $175,000 USD / year
- Full-time
As a P&C Engineer – Transmission, you will closely work with regional and global transmission and studies teams to support and/or lead ongoing projects as well as business development and…
Added 16 mins ago
J
Protection and Control (P&C) Engineer – Transmission
Jacobs
Toronto, ON
- $133,800 to $175,000 USD / year
- Full-time
As a P&C Engineer – Transmission, you will closely work with regional and global transmission and studies teams to support and/or lead ongoing projects as well as business development and…
Added 1 hour ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
Lead advanced troubleshooting activities involving network traffic, monitoring infrastructure, tool integrations, data flows, and system performance.
Added 1 hour ago
Lead Software Engineer
Capgemini
Mississauga, ON
4. The software engineer builds skills and expertise of his or her software engineering discipline to reach standard software engineer skills expectations for the applicable role as defined…
Added 1 hour ago
C
AKS Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Lead detailed design, implementation, security integration, validation, and handover of the enterprise AKS platform.
Added 1 hour ago
EI
Manufacturing Engineer
Ecolab Inc.
Calgary, AB
- Full-time
We have an opportunity for a Manufacturing Engineer to join our team in Calgary, Alberta. In this role, you will work closely with our manufacturing and design teams as well as our…
Added 1 hour ago
CS
Senior Network & Wireless Consultant (CCIE Wireless)
Compucom Staffing
Toronto, ON
- Full-time
…Wireless) to join their team hybrid in Toronto, ON. This role will lead the design, implementation, optimization, and support of complex enterprise networking environments across multiple…
Added 1 hour ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 2 hours ago
SD
Senior Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
- Full-time
…Senior Director, Pharmacy Experience and Transformation will lead the strategy and execution of transformational initiatives shaping the future of pharmacy at Shoppers Drug…
Added 2 hours ago
W
Principal Mining Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
Act as Mining lead, Project Manager, Project Engineer on EPCM and DE and Project Delivery scope/projects.
Added 2 hours ago
W
Intermediate Controls Engineer
Worley
Calgary, AB
- Full-time
Ability to work independently & efficiently with guidance of a lead engineer when required.
Added 2 hours ago
A
Systems Validation Engineer - Data Center GPU
AMD
Markham, ON
- $84,000 to $126,000 USD / year
- Full-time
As a Systems Validation Engineer within the Datacenter and GPU Accelerated Processing division, you will execute on SOC and system/rack level validation, triage and debug for the AMD Data…
Added 3 hours ago
GI
Field Engineer
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
Green Infrastructure Partners Inc. is seeking a high-caliber professional to lead the integration of design and field operations for complex Support-of-Excavation (SOE) projects. In this…
Added 3 hours ago
A
Structural Engineer
Actalent
Mississauga, ON
- $95 to $125 CAD / hour
- Contract
Play a lead role in assigned projects, developing design plans and methodologies.
Added 3 hours ago
W
Principal Instrumentation Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
The Lead Instrumentation & Controls Engineer provides technical leadership and project delivery oversight for instrumentation and control (I&C) engineering services in support of Worley and…
Added 3 hours ago
W
Senior Civil Engineer
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Senior Arctic Civil/Roads Engineer for transportation infrastructure in the Arctic and remote environments. The role provides technical leadership for the…
Added 3 hours ago
W
Senior Instrumentation Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
The Senior or Principal Instrumentation & Controls Engineer provides technical leadership and instrumentation and control (I&C) engineering expertise across projects for Worley and its…
Added 3 hours ago
M
Innovative Data Platform Solution Engineer
Microsoft
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…so, we invite you to join our team as a Cloud & AI Solution Engineer in Innovative Data Platform for commercial customers at Microsoft. Here, you'll be at the forefront of innovation,…
Added 3 hours ago
EC
Lead Radio Frequency Engineer
Eaton Corporation
Port Coquitlam, BC
- Full-time
Eaton’s Mobility Group is currently seeking a Lead Radio Frequency Engineer to join our team. This position is based at our Port Coquitlam, BC facility and offers benefits from day one.
Added 4 hours ago
S
Clean Utilities Lead
Sanofi
Toronto, ON
- Full-time
Lead investigations and develop Corrective and Preventative Actions (CAPA) for unplanned utility disruptions or Environmental Monitoring (EM) excursions
Added 4 hours ago
E
Machinist
Emerson
Brantford, ON
- Full-time
Work with cylinder shop lead hand, manufacturing engineer and supervisor to safely solve machining tasks as they are presented.
Added 5 hours ago
BS
Technical Lead (Full-Stack Engineering & AI)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
We are looking for a hands-on Technical Lead and Senior Full-Stack Engineer who can build across the front end, back end, experience engine, and AI/ML layers and establish the engineering…
Added 6 hours ago
TI
Software Engineer III
Trane Italia
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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