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Added 3 mins ago
TU
Canada Impact+ Emerging Leader in Advanced Manufacturing
The University of British Columbia
Vancouver, BC
- Full-time
…ultra-precision and nanoscale manufacturing; robotic autonomy; and production system optimization. Application areas of interest include the integration of microelectronic, photonic and…
Added 3 mins ago
C
Intermediate P&C Engineer
CIMA+
Vancouver, BC
- $106,720 to $146,740 CAD / year
- Full-time
…sustainability, multidisciplinary agility and collaboration, we support our clients at all stages of their projects, from feasibility studies to commissioning. From the production of…
Added 4 mins ago
VC
Développeur fiscal - Ingénieur de données | Tax Developer - Data Engineer
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
We are seeking an experienced Data Analytics Engineer to design and build scalable data pipelines, model tax and related financial data in Snowflake, integrate external systems through…
Added 4 mins ago
E
Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Thermal Mechanical Engineer, you will design, develop, and validate liquid cooling solutions for high-performance electronics, including passive cold plates, coolant distribution…
Added 4 mins ago
E
Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Mechanical Engineer, you will lead the design and development of Coolant Distribution Units (CDUs) from concept through production. Working closely with cross-functional teams,…
Added 19 mins ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
As a Senior Forward-Deployed AI Engineer, you will own engagements end-to-end: scoping the problem, choosing the right approach across automation, classical ML, and GenAI/agents, and taking…
Added 19 mins ago
M
Electrical Engineer
Mecka
Richmond Hill, ON
- $146,000 to $190,000 CAD / year
- Full-time
…designs from schematics and first power-on through validation and production. As Mecka expands data collection around the world, your engineering decisions will shape signal quality, power…
Added 33 mins ago
AA
Spécialiste de la chaîne d'approvisionnement et Qualité / Supply Chain Quality Specialist (SCQS)
Airbus Aircraft
Montreal, QC
- Full-time
Communiquer aux parties prenantes d'Airbus (Programme, ingénieur en chef, ...) l'avancement des investigations et la gestion des impacts en production et en service en cas de rétrofit;
Added 33 mins ago
SS
Engineering Technologist
Summit Search Group
Brampton, ON
- $60,000 to $70,000 CAD / year
- Full-time
Prepare and modify existing plant layout in assembly and production area including other areas of the facility. Support lean and continuous improvement activities throughout the company’s…
Added 49 mins ago
B
Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
Provide end-to-end ownership of mission-critical platforms, including production support and root-cause analysis
Added 49 mins ago
A
Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for an exceptional Machine Learning Engineer to design, build, operationalize, and scale production-grade AI/ML and Agentic AI systems at Autodesk For Go-to-market…
Added 1 hour ago
AI
Full Stack Engineer
Apptoza Inc.
Toronto, ON
- Contract
Build Gen AI system frameworks, Prompt Engineering, including designing and refining prompts to optimize LLM outputs, implementing Gen AI systems into production.
Added 1 hour ago
RC
SRE/ Platform Engineer
Realtek Consulting LLC
Toronto, ON
- Contract
Support upgrades patching regression testing DR and production readiness.
Added 1 hour ago
D
Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 1 hour ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 1 hour ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a DevOps Engineer Student who is interested in learning how modern technology platforms are built, delivered, and supported within a large enterprise environment.
Added 1 hour ago
Civil Engineer
Mott MacDonald
Toronto, ON · Vancouver, BC · Calgary, AB
…perspectives as much as experience. Let’s explore how we can support your growth and help you take the next step in your career, while contributing to an exciting new chapter for Mott…
Added 1 hour ago
SA
Development Engineer / Development Engineering Specialist
Stelia Aerospace North America Inc
Lunenburg, NS
- Full-time
To provide Engineering support, direction and guidance in the setup and implementation of new product(s)/process(es) and revisions or modifications to existing product(s)/process(es).
Added 1 hour ago
Forward Deployed Engineer, AI - Technology Strategy & Transformation
EY
Toronto, ON
Build prototypes and proofs of concept, then help evolve successful solutions into secure, scalable production implementations.
Added 1 hour ago
H
Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 1 hour ago
H
Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 1 hour ago
H
Senior Project Manager
HDR
Calgary, AB
- Full-time
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 1 hour ago
Q
Power Systems Engineer III
Qualus
Bolton, ON
- Full-time
Power your future with Qualus as a Power Systems Engineer III. The Engineer III is responsible for providing technical and engineering support for field work, and office work performing…
Added 1 hour ago
GM
Manufacturing Controls Engineer
General Motors
St. Catharines, ON
- Full-time
Provide day-to-day controls and automation support for production operations with a strong focus on:
Added 1 hour ago
IO
Senior Mechanical Engineer
Irving Oil
Saint John, NB
- Full-time
As a Senior Mechanical Engineer on our Engineering Services team, you will collaborate with a multi-disciplinary team to deliver a diverse portfolio of capital and expense projects…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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