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Added 3 mins ago
TS
Senior Electrical Design Engineer, Relocation to Ontario (GTA, Hamilton, KWC)
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
Our client is looking for an experienced Senior Electrical Manager / Team Lead to establish and grow their Electrical Engineering department. This is a unique leadership opportunity for an…
Added 3 mins ago
PP
Project Engineer (Battery Energy Storage)
Peak Power Inc
Toronto, ON
- Full-time
As a Project Engineer role will report to the Senior Director, Engineering you will provide engineering leadership on behind the meter battery energy storage and distributed energy projects…
Added 3 mins ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 3 mins ago
T
Spécialiste principal(e) DevOps | Senior DevOps Specialist
TAIT
Montreal, QC
- Full-time
As a Senior DevOps Specialist, you will play a key role in building and maintaining the infrastructure, automation, and deployment systems that power our vision to Create Moments that Move…
Added 6 mins ago
RT
Senior Adviser Project Management
Rio Tinto
Kitimat, BC
- Full-time
We are looking for a Senior Adviser Project Management to help our project team successfully deliver a portfolio of sustaining capital, closure, and operational improvement projects in…
Added 6 mins ago
RT
Conseiller principal, Équipements fixes (Approvisionnement mondial)
Rio Tinto
Montreal, QC
- Full-time
Added 19 mins ago
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Senior Electrical Power Engineer
HDR
Saskatoon, SK
- Full-time
The Senior Electrical Power Engineer candidate should have experience within the utility scale power and renewable energy industry and be capable of leading teams for power generation…
Added 19 mins ago
J(
Lead Engineer, Facility Design
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Full-time
Reporting to the Manager, Project Engineering, the Lead Engineer, Facility Design is a senior engineering role responsible for supporting transmission facility design and connection…
Added 21 mins ago
TC
Senior Project Manager - Building Science
Trace Consulting Group
Vaughan, ON
- Full-time
The Senior Project Manager – Building Science will be the strategic and technical lead on complex building restoration, building envelope, and property assessment projects. This role blends…
Added 37 mins ago
IG
Controls Programmer
Innovative Group of Companies
Newmarket, ON
- Full-time
Partner with Sales, Mechanical Design, Controls Design, and Project Management teams during the concept, scope, and engineering phases of projects
Added 47 mins ago
WI
Senior Project Management - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Are you a visionary leader driven to deliver complex projects and help shape thriving communities? As a Senior Project Manager – Land Development & Municipal Engineering, you will lead…
Added 47 mins ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead transformative land development projects that help shape growing communities. As a Senior Project Engineer, Land Development, you will combine technical excellence, project leadership,…
Added 47 mins ago
WI
Construction Field Inspector
WSP in Canada
Prince Rupert, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 47 mins ago
WI
Construction Field Inspector
WSP in Canada
Prince Rupert, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 47 mins ago
AC
Administrateur·trice Stockage
ALTEN Canada
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $125,000 CAD / year
- Full-time
…permanently. We select the best opportunities that match your professional aspirations and place your expertise on exciting projects that align with your…
Added 47 mins ago
BP
IT Risk Project Manager Remediation
BNP Paribas
Montreal, QC
- Full-time
Present the remediation plan to senior management and obtain validation from the sponsors
Added 47 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Toronto, ON
- Full-time
Bachelor’s degree in Electrical Engineering with registration as a Professional Engineer (P.Eng.) in Ontario (PEO).
Added 47 mins ago
BP
Market Risk Analyst – Fixed Income Structured Products
BNP Paribas
Montreal, QC
- Full-time
Develop monitoring tools and reporting for Business and Senior Management to ensure visibility into risk metrics.
Added 47 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Markham, ON
- Full-time
Bachelor’s degree in Electrical Engineering with registration as a Professional Engineer (P.Eng.) in Ontario (PEO).
Added 47 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Vaughan, ON
- Full-time
Bachelor’s degree in Electrical Engineering with registration as a Professional Engineer (P.Eng.) in Ontario (PEO).
Added 47 mins ago
A
Senior Estimator
Armtec
Saint-Augustin-de-Desmaures, QC
- Full-time
Reporting to the Sales Director, the Senior Estimator is responsible for all estimating activities within their territory. This role includes supporting junior estimators on the estimating…
Added 51 mins ago
R
Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
RTX
Longueuil, QC
- Full-time
Added 51 mins ago
N
Senior Consultant, Cost Planning
Newmark
Vancouver, BC
- Full-time
Newmark’s Project & Cost Management Team needs a Senior Consultant. The Director, Cost Planning will oversee your work with the team on various asset types and accounts. You will guide a…
Added 51 mins ago
M
Senior Backend Developer
Modaxo
Montreal, QC · Canada - Montreal, QC
- Full-time
Le/la Développeur.euse Senior, travaillera avec les responsables Produit et R&D pour traduire les exigences d’affaire en solutions techniques et s’assurer de la faisabilité technique des…
Added 51 mins ago
PC
Senior Maintenance Manager, Pursuit Jasper
Pursuit Collection
Jasper, AB · CAN - Chateau Jasper
- Full-time
We are seeking a highly skilled and experienced Senior Maintenance Manager to join our team in Jasper. The Senior Maintenance Manager will be responsible for overseeing all maintenance…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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