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Added 2 mins ago
RT
Coop, Field Technician - Winter 2027
Rio Tinto
Yellowknife, NT
- Full-time
Working with the Project Engineer or Advisor, the Construction Field Technician student will be an integral part of the Diavik Project delivery team. You will be :
Added 2 mins ago
RT
ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
Rio Tinto
Montreal, QC
- Full-time
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ELYSIS - Stagiaire Industrialisation équipement de production/ Industrisalization Intern (Hiver 2027)
Rio Tinto
Montreal, QC
Added 15 mins ago
B
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
- Full-time
Professional Engineer (P.Eng.) designation strongly preferred.
Added 15 mins ago
BE
Intermediate Civil/Structural Engineer
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Calgary, AB
- Full-time
Job Posting – Intermediate Civil/Structural Engineer
Added 15 mins ago
Q
Project Engineer - Substation
Qualus
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Power Your Future with Qualus in our T&D business as a Project Engineer - Substation. This position can be in Calgary, AB or based out of our Vancouver BC office on a hybrid schedule. This…
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Distribution Engineer
ATCO Electric
Grande Prairie, AB
- Full-time
We are looking for self-motivated Distribution Engineer to join us in the exciting work we do in ATCO Electricity.
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Project Controls Risk Analyst
Accenture Construct
Toronto, ON
- Full-time
Minimum twelve (12) years of relevant experience in large infrastructure and / or rail transit projects, culminating in Project Engineer capacity or equivalent.
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Rotating Equipment Reliability Engineer/Specialist (6-Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Burnaby Refinery is seeking an experienced Rotating Equipment Reliability Engineer / Specialist to provide temporary coverage during a parental leave absence. The successful candidate…
Added 15 mins ago
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Specialist Commissioning Engineer – Protection & Control
TEEMA
Vancouver, BC
- $135,000 to $145,000 CAD / year
- Full-time
We are looking for an experienced Specialist Commissioning Engineer – Protection & Control (P&C) to provide technical leadership on complex projects that keep the electrical grid safe,…
Added 15 mins ago
IG
Industrial Project Manager
Insight Global
Longueuil, QC
- $27 to $39.5 CAD / hour
- Contract
Insight Global is seeking an Industrial Engineer/Project Manager to join a top aerospace company in Longueuil, QC. The Industrial Engineer will lead strategic and operational initiatives to…
Added 15 mins ago
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Data Quality Engineer
Hays
Toronto, ON
- Contract
A leading organization is seeking a highly skilled and experienced Senior Quality Engineer to join its Enterprise Technology and Data team.
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Senior Electrical Power Engineer
HDR
Saskatoon, SK
- Full-time
…growth. We are seeking a qualified Senior Electrical Power Engineer to help our clients develop, contract, and implement natural gas and potentially renewable energy generation projects…
Added 15 mins ago
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iOS Engineer
White Widget
MB · Back, MB
- Full-time
Each engineer in White Widget takes responsibility over their code and projects. We endeavor to create code that’s clean with legibility, reusability, testability, and maintainability in…
Added 15 mins ago
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Lead Engineer, Facility Design
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Full-time
Reporting to the Manager, Project Engineering, the Lead Engineer, Facility Design is a senior engineering role responsible for supporting transmission facility design and connection…
Added 15 mins ago
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Air Quality Scientist
SLR Consulting
Prince George, BC
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…North America, we're looking for an Int Air Quality Scientist/ Engineer to support a diverse portfolio of projects in the mining, energy, and oil & gas…
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Air Quality Scientist
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Nanaimo, BC
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…North America, we're looking for an Int Air Quality Scientist/ Engineer to support a diverse portfolio of projects in the mining, energy, and oil & gas…
Added 17 mins ago
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Senior Project Manager - Building Science
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Vaughan, ON
- Full-time
The Senior Project Manager – Building Science will be the strategic and technical lead on complex building restoration, building envelope, and property assessment projects. This role blends…
Added 33 mins ago
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Senior Mechanical Engineer
Promise Robotics
Calgary, AB
- Full-time
We’re looking for a Senior Mechanical Engineer to join our team and contribute to developing cutting-edge solutions for our core robotic manufacturing technologies. This role will be based…
Added 44 mins ago
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Manager, Stewardship & Impact
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $73,950 to $86,700 CAD / year
- Full-time
Proactively troubleshoot and engineer workflow and system improvements that streamline efforts across project partners.
Added 44 mins ago
WI
Senior Project Management - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Are you a visionary leader driven to deliver complex projects and help shape thriving communities? As a Senior Project Manager – Land Development & Municipal Engineering, you will lead…
Added 44 mins ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead transformative land development projects that help shape growing communities. As a Senior Project Engineer, Land Development, you will combine technical excellence, project leadership,…
Added 44 mins ago
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Senior Quality Engineer
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Toronto, ON
- Full-time
We are looking for a Senior Quality Engineer to join our Quality Engineering team. This person will be responsible for ETL testing, data validation, source-to-target reconciliation, data…
Added 44 mins ago
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Software Engineer UI
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Vancouver, BC · Greater Vancouver Metropolitan Area
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We’re looking for a Software Engineer to join the Jedi team in creating a best-in-class experience for our players. On the Jedi Engineering team, we believe in individual ownership of…
Added 44 mins ago
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Electrical Engineer - Transportation & Buildings
WSP in Canada
Toronto, ON
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Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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