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Added 3 mins ago
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Deployment Lead, Finance Transformation | Housing
EliseAI
Toronto, ON
- Full-time
…accessibility, and deliver a seamless experience across essential services. We recently raised a $350 million funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and…
Added 3 mins ago
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Service Desk Analyst
BGIS
Toronto, ON
- Full-time
…as required to ensure prompt and efficient resolution of the client’s issues, balancing between minimizing the impact on our client’s productivity and the financial impact on the entire…
Added 3 mins ago
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Project Manager
Goldbeck Recruiting
AB · Edmonton, AB
- $78,000 to $108,000 CAD / year
- Full-time
Our client is a well-established manufacturer and supplier of traffic safety equipment and services to municipalities across Canada. They also offer product installations, rentals,…
Added 3 mins ago
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Sales and Planning Coordinator - Incentive Travel
Wynford
Toronto, ON
- Full-time
Experience preparing client-facing presentations, budgets, comparisons, or project documentation
Added 5 mins ago
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Manager, Consulting - Farm Management
MNP
Red Deer, AB
- Full-time
Lead the proposal, planning and delivery of consulting engagements with a focus on strategy and planning services in the private, public, not-for-profit and Indigenous sectors
Added 19 mins ago
Preconstruction Manager, Institutional Buildings / Estimator
Pomerleau
Vancouver, BC
Demonstrated ability to lead multidisciplinary teams and align operations, estimating, scheduling, and business development functions around a shared project vision.
Added 19 mins ago
DC
Environmental Consultant
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
Build client relationships through identifying market opportunities, client communications, preparation of proposals, and business development activitiesIdentify and pursue business…
Added 34 mins ago
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Senior Interior Designer (Bilingual)
BGIS
Montreal, QC
- Full-time
required, to ensure timely, successful implementation of TFMS Services and client project work.
Added 34 mins ago
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UX Designer
ProxyLink
Toronto, ON
- $80 to $90 CAD / hour
- Contract
ProxyLink is seeking an experienced UX Designer to support a public sector client on digital products and services. The successful candidate will lead user-centered design activities,…
Added 34 mins ago
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Sales Executive
Omnify - Home of LumiSheet™
Markham, ON
- Full-time
…and developing new business opportunities, nurturing existing client relationships, and promoting Omnify’s lighting solutions, including LumiSheet™, to a variety of commercial and retail…
Added 35 mins ago
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Team Lead, Assessment & Permitting
Stantec
Winnipeg, MB
- Full-time
An opportunity exists for a highly motivated, personable, and organized Team Lead (TL) for our Assessment & Permitting (A&P) discipline within our Environmental Services Business Centre.…
Added 49 mins ago
DC
Civil Land Development Engineer
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Carry out lead project management for land development projects.
Added 49 mins ago
CM
Media Director, Programmatic
Critical Mass
Toronto, ON
- Full-time
We are currently hiring a Director, Programmatic to lead our demand-side platform capabilities within our Client Services function. The Director, Programmatic will have the opportunity to…
Added 1 hour ago
SI
Director - Medical Information
Soterius, Inc.
Canada
- Contract
Oversee MI project setup, database configuration, validation, and onboarding for new client engagements
Added 1 hour ago
Project Director, Contamination Assessment & Remediation
GHD Group Pty Ltd
Vancouver, BC
We are seeking an experienced Director of Project - Environmental in Vancouver, BC. This role will lead multidisciplinary environmental projects, applying engineering solutions across waste…
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Civil Engineer
Mott MacDonald
Toronto, ON · Vancouver, BC · Calgary, AB
At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries. As…
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Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
…enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people…
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Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
…enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people…
Added 1 hour ago
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Senior Project Manager
HDR
Calgary, AB
- Full-time
Previous experience with an architectural/engineering or engineering consulting firm providing services to client markets with complex and involved project approvals and implementation…
Added 1 hour ago
Project Administrator
Aecon
Kincardine, ON
Integrity. We lead by example, with humility and courage.
Added 1 hour ago
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Environmental Consultant
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
Build client relationships through identifying market opportunities, client communications, preparation of proposals, and business development activitiesIdentify and pursue business…
Added 1 hour ago
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Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
Project manage a variety of multidisciplinary engineering design projects and project teams to meet client, regulatory, and professional requirements
Added 1 hour ago
MT
Executive Operations Coordinator, Transformation
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 1 hour ago
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Technical & Administrative Assistant - NETE
Weir
Dartmouth, NS
- Full-time
…section and particularly to the Canadian Surface Combatant (CSC) project support…
Added 1 hour ago
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Senior PMO Director
Appficiency
Mississauga, ON
- Full-time
Lead and develop Senior Project Managers and delivery leads across a complex, multi-project portfolio, building the next generation of PMO talent

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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