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Added 7 mins ago
WR
Manager, Stewardship & Impact
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $73,950 to $86,700 CAD / year
- Full-time
…and/or external), coordinate with printing house, and ensure quality execution of donor impact reports and related…
Added 7 mins ago
S
AI Engineer
Stripe
Toronto, ON
- Full-time
…users we serve. You'll operate as an embedded, high-context engineer focused on the highest-leverage opportunities across the SA org - building production-quality tooling, supporting our…
Added 7 mins ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Commitment to safety excellence, quality delivery, and continuous improvement.
Added 7 mins ago
T
Senior Quality Engineer
Tangerine
Toronto, ON
- Full-time
We are looking for a Senior Quality Engineer to join our Quality Engineering team. This person will be responsible for ETL testing, data validation, source-to-target reconciliation, data…
Added 7 mins ago
RM
Manager, Mechanical
Rocky Mountaineer
Kamloops, BC
- Full-time
…across departments and external partners, and drives continuous improvement while maintaining Rocky Mountaineer’s luxury brand…
Added 10 mins ago
Mechanical Engineer
Enerflex Ltd
Calgary, AB
As a Mechanical Engineer, you will lead the mechanical scope and design for power generation projects. You will develop and review power system designs, specifications, calculations,…
Added 10 mins ago
E
Software Engineer/Senior Software Engineer (Full Stack)
Envisio
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
We are looking for an experienced and passionate Full Stack Software Engineer to join our Engineering team. You will build the tools that public agencies and local governments rely on to…
Added 10 mins ago
T
Information Security Analyst (Detection Engineer)
TD
Toronto, ON
- Full-time
…monitoring, detection engineering, and security operations improvement. This role will help develop and maintain effective security detections, improve alert quality, support threat…
Added 10 mins ago
Senior Quality Engineer
Scotiabank
Toronto, ON
We are looking for a Senior Quality Engineer to join our Quality Engineering team. This person will be responsible for ETL testing, data validation, source-to-target reconciliation, data…
Added 10 mins ago
T
Information Security Analyst II ( Social Engineer Threat Analyst)
TD
Toronto, ON
- Full-time
…risk, and regulatory frameworks while helping drive continuous improvement of processes, controls, reporting, and threat defense…
Added 10 mins ago
C
Trade QA Automation Engineer – Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Trade QA Automation Engineer – Assistant Vice President applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 10 mins ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Applies disciplined coding practices to enable agility and delivery of high-quality code.
Added 10 mins ago
KI
Quality Manager
KBR, Inc.
Calgary, AB · Nisku, AB
- Full-time
Promote a culture of quality excellence, accountability, and continuous improvement across the project.
Added 26 mins ago
CI
Lead Engineer, Credit Investments, Alternative Investments Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As a Lead Software Engineer, you will guide and participate in the end-to-end delivery and support of technology solutions and products that enable complex investment capabilities. You will…
Added 26 mins ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Active Equities Technology, you will provide technical leadership in designing, developing, deploying, and supporting technology solutions that enable the Active…
Added 39 mins ago
EG
Geologist III
Equinox Gold Corp.
Geraldton, ON
- Full-time
Lead or support investigations, problem-solving initiatives, corrective actions, and continuous improvement projects related to safety, grade control, sampling, data quality,…
Added 39 mins ago
E
Senior Electrical Design Engineer
ERMCO-ECI
Mississauga, ON
- Full-time
At our company, our main goal is to invest in our people and our community. We believe that behind every quality transformer is a team that is passionate, committed, and proud of what they…
Added 41 mins ago
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Building Science Engineer
Trace Consulting Group
Vaughan, ON
- Full-time
· Participate in continuous improvement initiatives, including identifying opportunities to streamline processes, improve quality, and reduce waste.
Added 41 mins ago
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Lead Electrical Engineer
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
Mentor and develop junior and intermediate engineers, designers, and technical staff while fostering a strong safety, quality, and continuous improvement culture.
Added 41 mins ago
PX
Sr. Data Platform Engineer
Project X
Toronto, ON
- Full-time
Our team members are trusted advisors who collaborate closely, think creatively, and deliver practical, high-quality solutions for our clients. We look for individuals who are curious,…
Added 56 mins ago
M
HR AI Process Engineer
McKesson
Mississauga, ON
- Full-time
…known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we…
Added 56 mins ago
JC
Electrical Apprentice 4th
Johnson Controls
Nisku, AB
- Full-time
…the evolving needs of the tech industry. Our mission is to engineer and deliver innovative solutions through the relentless pursuit of continuous…
Added 56 mins ago
AC
Manager, Mechanical
Armstrong Collective
Kamloops 1, BC
- Full-time
…across departments and external partners, and drives continuous improvement while maintaining Rocky Mountaineer’s luxury brand…
Added 1 hour ago
E
Principal AI Platform Engineer
Epiq
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…thousands to millions of records. As a Principal AI Platform Engineer, you will design and build the platform our AI agents and accelerators run on, including orchestration, retrieval,…
Added 1 hour ago
Software Engineer
Scotiabank
Toronto, ON
Perform code reviews and drive continuous improvement in software quality.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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