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Added 5 mins ago
WR
Manager, Stewardship & Impact
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $73,950 to $86,700 CAD / year
- Full-time
The Manager is the strategic and editorial lead responsible for overarching program design, information sourcing, and execution of all donor impact reports and materials. They will work…
Added 5 mins ago
WI
Construction Field Inspector
WSP in Canada
Prince Rupert, BC
- Full-time
Be part of a major construction program in Prince Rupert, BC, supporting the delivery of a complex, high-profile infrastructure replacement project. As a Construction Field Inspector…
Added 5 mins ago
WI
Construction Field Inspector
WSP in Canada
Prince Rupert, BC
- Full-time
Be part of a major construction program in Prince Rupert, BC, supporting the delivery of a complex, high-profile infrastructure replacement project. As a Construction Field Inspector…
Added 5 mins ago
C
Senior Java Developer
Cognizant
Mississauga, ON
- $95,000 to $115,000 CAD / year
- Full-time
…be a valued member of the team and work collaboratively with management, team members and…
Added 5 mins ago
RM
Manager, Mechanical
Rocky Mountaineer
Kamloops, BC
- Full-time
Reporting to the Senior Manager, Mechanical Operations, the Manager, Mechanical is responsible for the safe, reliable, and efficient operation of Rocky Mountaineer’s West Coast rail fleet.…
Added 9 mins ago
A
Property Field Claims Manager
Allstate
Toronto, ON
- Full-time
Provide technical leadership and guidance on property claims handling, coverage interpretation, investigations, reserving practices, estimating, and large loss management.
Added 9 mins ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
Ensure timely, high quality delivery of program milestones while adhering to SDLC, change management, and regulatory controls.
Added 9 mins ago
B
Centre of Excellence (COE) Change Partner
BMO
Toronto, ON · FCP
- Full-time
Acts as the change management lead & expert on assigned COE program design & implementation with the focus on ensuring optimal manager and employee experience.
Added 9 mins ago
A
Intégrateur.trice Avion en Avionique / Aircraft Avionics Integrator
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 9 mins ago
M
AVP, AI
Manulife
Toronto, ON
- Full-time
The AVP, AI – Group Functions AI Transformation Delivery is a senior AI leadership role responsible for leading the end-to-end delivery of AI-enabled transformation across Group Functions,…
Added 9 mins ago
R
Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
RTX
Longueuil, QC
- Full-time
Added 9 mins ago
SD
Technical Project Manager
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
The Project Manager/Leader provides project management
Added 24 mins ago
CI
Intern, Discover Investing Program (Summer 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Our Discover Investing Program focuses on hiring women who are undergraduate students looking to learn more about investing and fundamental analysis. It offers the opportunity to build…
Added 24 mins ago
RB
Senior Director, AI Business Enablement
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a transformational leader who can serve as a strategic peer to senior business executives and drive AI-powered business transformation across an entire Line of Business or…
Added 24 mins ago
RB
Director, AI Business Enablement
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a driven problem-solver with AI fluency and business acumen who can partner with senior business stakeholders to identify and develop high-impact AI transformation…
Added 24 mins ago
SC
S4 HANA ERP Delivery Lead (70311934)
Sodexo Canada Ltd
Mississauga, ON
- Full-time
…and clean core principles. This position works closely with Program Directors, Project Directors, business leaders, technical architects, and implementation partners to achieve successful…
Added 24 mins ago
TT
Structural Vibration Engineer
Thornton Tomasetti
Mississauga, ON
- Full-time
Thornton Tomasetti is seeking a Senior Engineer to join our Mississauga-based Acoustics, Noise & Vibration team. This role is primarily focused on structural vibration assessment, design,…
Added 35 mins ago
ES
Senior Program Manager – AI Security Research
Epsilon Solutions Ltd.
Toronto, ON
- Contract
We are seeking a Senior Technical Program Manager – AI Security Research to lead and coordinate highly technical cybersecurity research and engineering programs. The ideal candidate will…
Added 35 mins ago
BO
Developer/Senior Developer - Payments and Tokenization
Bank of Canada
Toronto, ON
- Temporary
Contribute to the technical design and implementation of systems involving payment flows, settlement processes, tokenised assets, ledger integrations, smart contract-enabled workflows,…
Added 35 mins ago
BS
Application Delivery Network Engineer
Brainhunter Systems Ltd
Canada
- Contract
Job-Role/Title: Senior Network Migration & Application Connectivity Engineer (Technology Transformation Program - Applications Network Engineer)
Added 35 mins ago
SD
Health and Safety Manager
School District 57 (Prince George)
Prince George, BC
- Full-time
…oversight for the District's Occupational Health and Safety Program. The incumbent is responsible for the development, implementation, administration, and evaluation of health and safety…
Added 37 mins ago
HR
Electrical Project Manager / Electrical Superintendent (309A)
HireLoft Recruitment
Ottawa, ON · Greater Ottawa Metropolitan Area
- $130,000 to $150,000 CAD / year
- Full-time
This is a senior field leadership role responsible for the electrical scope on a large infrastructure project. You will take ownership of project delivery from planning through to closeout,…
Added 37 mins ago
TT
Senior Procurement Specialist (13766)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Department: Procurement and Category Management - Construction Engineering & Infrastructure
Added 37 mins ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Solution Architect / Lead EBO Engineer to serve as the senior technical authority for a complex Building Automation System modernization and migration…
Added 37 mins ago
FC
Senior Contracts Manager
Fluor Corporation
Calgary, AB
- Full-time
Technical Expertise: Proven ability to manage complex, multi-contract portfolios under varied compensation structures; extensive experience in claims avoidance and dispute resolution.…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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