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Added 11 mins ago
CF
AI/ML DevOps Engineer
CI Financial
Toronto, ON
- Full-time
CI Financial is seeking an experienced AI/ML DevOps Engineer to join the Data, AI & Analytics (DNA) team. In this role, you will help operationalize Gen AI and machine learning solutions by…
Added 26 mins ago
DC
Control System Specialist
Delta Controls
Surrey, BC
- Full-time
…delivered the world’s first fully integrated BACnet building solution for HVAC, lighting, and access…
Added 1 hour ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for an application engineer to implement solutions in alignment with the firm’s technology strategy. The team is responsible for…
Added 1 hour ago
Analyste de solutions clients / Customer Solution Analyst
OPAL-RT
Montreal, QC
Added 1 hour ago
E
Network RF Engineer
ELITS
Mississauga, ON
- Full-time
ELITS is looking for a Network RF Engineer to support our operations in Mississauga, Ontario.
Added 1 hour ago
BI
Technical Sales Engineer - TrueLight Machine Vision
BOS Innovations Inc.
London, ON
- $90,000 to $110,000 CAD / year
- Full-time
This Technical Sales Engineer owns the go-to-market for TrueLight's AI inspection platform, starting with 3D-AI Weld Inspection and expanding to additional inspection applications and…
Added 1 hour ago
BI
Technical Sales Engineer - TrueLight Machine Vision
BOS Innovations
London, ON
- Full-time
This Technical Sales Engineer owns the go-to-market for TrueLight’s AI inspection platform, starting with 3D-AI Weld Inspection and expanding to additional inspection applications and…
Added 1 hour ago
L
Senior Analytics Engineer
Lime
Remote, Canada
- $100,000 to $138,000 CAD / year
- Full-time
- Remote
Lime is hiring a Sr. Analytics Engineer to join our Corp Tech Data and Integrations Team. You will report to Lime’s Corp Tech Analytics Manager in the Enterprise Engineering space and…
Added 1 hour ago
EG
Rail Requirements Management Specialist
Egis Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…on Systems Engineering) guideline, AREMA (American Railway Engineer and Maintenance of way Association) Manual of Railway Engineering, Agency Design Standards, NFPA-130, National Electric…
Added 2 hours ago
EI
Rail Requirements Management Specialist
Egis in Canada
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…on Systems Engineering) guideline, AREMA (American Railway Engineer and Maintenance of way Association) Manual of Railway Engineering, Agency Design Standards, NFPA-130, National Electric…
Added 2 hours ago
TR
Sales Engineer - Markham, ON (Onsite)
Tenth Revolution Group
Markham, ON
- $60,000 to $85,000 CAD / year
- Full-time
Sales Engineer (Manufacturing & Mechanical Focused)
Added 2 hours ago
VD
Data Center Solutions Architect - Sales Engineer
Vantage Data Centers
Montreal, QC · Quebec, QC
- Full-time
Sales Engineers act as trusted technical advisors throughout the entire sales cycle - from early discovery and solution design to proposal development, RFP/RFI responses, and contract…
Added 2 hours ago
T
Senior Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for an application engineer to implement solutions in alignment with the firm’s technology strategy. The team is responsible for…
Added 2 hours ago
Senior Software Engineer, OIG
Okta
Toronto, ON
Okta Identity Governance (OIG) organization is looking for a Senior Engineer to join our team - OIG is Okta’s Identity Governance and Administration solution that is directly responsible…
Added 3 hours ago
O
Senior Software Engineer, OIG
Okta
Toronto, ON
- $136,000 to $187,000 CAD / year
- Full-time
Okta Identity Governance (OIG) organization is looking for a Senior Engineer to join our team - OIG is Okta’s Identity Governance and Administration solution that is directly responsible…
Added 3 hours ago
W
Technical Consultant I
Worley
Calgary, AB · Edmonton, AB
- Full-time
We are seeking an Instrumentation & Controls Engineer to join our Consulting team in Edmonton or Calgary, Alberta, Canada, or Houston, Texas. This position is ideal for an engineer with 3-8…
Added 3 hours ago
SS
Senior Software Developer, AI Solutions
System Soft Technologies
Quebec, QC
- Full-time
client is looking for a senior software engineer - a builder first - for our AI Solutions team. This is a hands-on development role, not machine-learning research: you’ll build production…
Added 3 hours ago
RB
Senior Director, Program Delivery
Royal Bank of Canada
Toronto, ON
- Full-time
…strategic planning, execution, and governance of large-scale AI solution delivery programs across RBC's enterprise. You'll bring both technical credibility and program management expertise…
Added 4 hours ago
FI
Cyber Security Architect -Healthcare
Flexstaf I.T. Inc.
Canada
- Contract
At least one certification: Azure Security Engineer Associate, Azure Solutions Architect Expert, CISSP, or CISM.
Added 4 hours ago
LM
Technical Co-op I: Software Development Intern
Lockheed Martin
Calgary, AB
- Full-time
…practicing test driven development, with the freedom to create the solution that actually fits the problem at…
Added 4 hours ago
NN
Bilingual Network Engineer
Nova Networks
Montreal, QC
- $45,000 to $95,000 CAD / year
- Full-time
As a Bilingual Network Engineer at NOVA Networks you will have primary responsibility for the analysis, design, planning, and implementation of various network systems including routers,…
Added 5 hours ago
A
Manager, Software Engineering
AltaML
Toronto, ON
- Full-time
We overpay for the right people. We'd rather pay a premium for an engineer who embodies this and multiplies the team than save money on someone who doesn't.
Added 7 hours ago
AM
Systems Validation Engineer - Data Center GPU
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The ideal candidate is a motivated engineer with experience in SoC and/or system/rack level validation, triage and debug. Your systems engineering expertise and knowledge will be necessary…
Added 8 hours ago
YR
Enterprise Cloud Architect (Enterprise Architect)
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
…standardized, reusable architecture patterns, reference designs, and solution components that support consistent and efficient delivery of cloud services across the…
Added 8 hours ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
The Applied AI Software Engineer is a hands-on technical role responsible for designing, building, testing, deploying, and supporting secure, reliable artificial intelligence solutions…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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