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Added 3 mins ago
AW
Electrical Engineer
Agilus Work Solutions
Sudbury, ON
- $89,000 to $138,000 CAD / year
- Full-time
Agilus by Synergie is recruiting for a Electrical Engineer in the Engineering consulting industry in Sudbury, Ontario.
Added 3 mins ago
D
Java Software Engineer
Dexian
Mississauga, ON
- $65 to $70 USD / hour
- Contract
Develop and integrate REST APIs and messaging-based solutions.
Added 3 mins ago
EI
Technical Program Manager
EMERES INC.
Montreal, QC
- Full-time
…working together designing, building, and supporting technology solutions for emergency communication centers and first responders. Today we work with customers in the USA, Canada, South…
Added 3 mins ago
C
Intermediate P&C Engineer
CIMA+
Vancouver, BC
- $106,720 to $146,740 CAD / year
- Full-time
…have the skills and experience required to deliver innovative solutions adapted to their reality. Join us and immerse yourself in a dynamic, innovative, and collaborative environment where…
Added 5 mins ago
Junior Engineer
CityofOttawa
Ottawa, ON
You are responsible for applying engineering knowledge to design solutions, identify technical risks, and offer solutions to mitigate risks in accordance with relevant legislation,…
Added 5 mins ago
VC
Développeur fiscal - Ingénieur de données | Tax Developer - Data Engineer
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
Valsoft is looking for a Data Analytics Engineer to join our Tax department in Montreal, Quebec, working closely with Tax, Finance, Data Platform teams, and external consultants to build…
Added 5 mins ago
E
Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Thermal Mechanical Engineer, you will design, develop, and validate liquid cooling solutions for high-performance electronics, including passive cold plates, coolant distribution…
Added 5 mins ago
E
Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Mechanical Engineer, you will lead the design and development of Coolant Distribution Units (CDUs) from concept through production. Working closely with cross-functional teams,…
Added 5 mins ago
E
Senior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…next-generation data centers? As a Senior Thermal Mechanical Engineer, you will lead the development of innovative thermal management solutions, drive hands-on prototyping and testing, and…
Added 19 mins ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
As a Senior Forward-Deployed AI Engineer, you will own engagements end-to-end: scoping the problem, choosing the right approach across automation, classical ML, and GenAI/agents, and taking…
Added 34 mins ago
AA
Spécialiste de la chaîne d'approvisionnement et Qualité / Supply Chain Quality Specialist (SCQS)
Airbus Aircraft
Montreal, QC
- Full-time
Attitude volontaire, cherchant des solutions et fédérant les équipes;
Added 34 mins ago
CS
WORDPRESS BACKEND DEVELOPER
Cordiace Solutions
Cochin, SK
- Full-time
We are looking for an experienced Software Engineer to join our passionate team. he/she needs to work on technical innovation and should have both theoretical and hands-on technical…
Added 34 mins ago
FT
Solutions Architect
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Sales Engineer role bridges customer needs with product innovation: partnering with Sales, Product and other internal teams to shape integrated solutions that unlock new use cases, set…
Added 34 mins ago
ZS
Infrastructure Automation Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Willingness to research, be curious and propose solutions.
Added 34 mins ago
C
Intermediate-Senior Electrical Engineer
Cheme
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Electrical Engineer is a technical expert capable of providing solutions for Cheme clients in the following areas. (Design and Spec)
Added 35 mins ago
A
Civil & Structural Engineer - Transmission and Distribution Substation Designs
Artelia
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
At Artelia Canada, we believe that every project is a unique opportunity to design solutions for a positive life. This is what drives us every day: imagining, creating, and delivering…
Added 35 mins ago
Dispatch Coordinator
PFX Group
Milton, ON
We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing…
Added 35 mins ago
Jr Instrumentation & Controls EIT
North American Rail Solutions
Calgary, AB
…range of engineering, procurement, and construction management solutions since 2004 to the transportation, energy and agriculture industries. Our team of dedicated, agile, and efficient…
Added 35 mins ago
Engineer II
RAM Engineering Ltd.
Vancouver, BC
…contractor, and consulting environments, giving us a practical, solutions-focused perspective at every stage of the project lifecycle. From early planning through to delivery, we work…
Added 48 mins ago
DC
Civil Land Development Engineer
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Dillon’s Land Development Business Unit is looking for a Civil Land Development Engineer to fill an existing vacancy within our multidisciplinary team of professionals . You will have the…
Added 49 mins ago
CI
Project Manager
Cambium Inc.
Peterborough, ON
- Full-time
…communication to deliver practical and defensible environmental…
Added 49 mins ago
KC
Intermediate Structural Engineer - Hydro
Klohn Crippen Berger
Vancouver, BC
- Full-time
…integrity to every client relationship and excellence to the solutions we deliver for communities, industries, and future…
Added 49 mins ago
AA
Software Verification Engineer ON
Aviya Aerospace Systems
Mississauga, ON
- Full-time
Aviya Aerospace Systems is a leader in engineering services and solutions for mission critical Aerospace and Defense applications. Aviya provides expertise in program management, systems,…
Added 49 mins ago
B
Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 49 mins ago
A
Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for an exceptional Machine Learning Engineer to design, build, operationalize, and scale production-grade AI/ML and Agentic AI systems at Autodesk For Go-to-market…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Integrate the product with contact center and enterprise systems, maintain reliable cloud-based services and delivery pipelines, and collaborate with cross-functional teams to deliver and support production solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring expertise, frontend experience with React or Angular and TypeScript, and knowledge of workforce management concepts and workflows. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and integrations with contact center or enterprise platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Certification Programs
Mentorship
Professional Development Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Customer Experience
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Staffing Optimization
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
Domain-Driven Design

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