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Added 13 hours ago
Inclusion Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
…salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $80,000 -…
Added 13 hours ago
Sales Representative
Orica
Kamloops, BC
Experience working in mining, explosives, blasting, or another technical industrial environment.
Added 13 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or…
Added 13 hours ago
CA
Powersports Enthusiast
Centennial Auto Group
Summerside, PE
- Full-time
…recreation? Do you enjoy talking about the products you love, learning how things work, and helping others discover the right equipment for their next adventure? We’re looking for someone…
Added 13 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Orangeville, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 13 hours ago
AS
School Psychologist
Abbotsford School District
Abbotsford, BC
- Full-time
…our employees provide a world-class, innovative educational experience for over 21 ,000 students. We believe that teachers continue to be drawn to the collaborative and supportive work…
Added 13 hours ago
TC
Full Stack Software Developer (Java/React) - Technical Lead
TECH4SOFT Consulting
Toronto, ON
- Full-time
We are seeking an experienced and driven Full Stack Software Developer (Java/React) to fill a Technical Lead role supporting one of our public service clients. This is a high-impact…
Added 13 hours ago
SH
Food Coordinator - 4.0 hours per day
Sisler High School
Winnipeg, MB
- Part-time
Minimum of 1-year prior experience in food preparation, ideally for large groups
Added 13 hours ago
J
Chargé de Programme en évènementiel
JPdL
Montreal, QC
- Full-time
Salaire : Salaire concurrentiel fondé sur l'expérience professionnelle, le régime d'encouragement et les avantages sociaux
Added 13 hours ago
CI
Inclusion Support Worker
CHANCES Inc.
Kensington, PE
- Part-time
Striving towards having the child with special needs totally independent in the early learning environment;
Added 14 hours ago
KS
Temporary Associate
kate spade new york
Vancouver, BC · Ksny Pacific Centre
- Part-time
Guide customers through purchase decisions and ensure a seamless checkout experience.
Added 14 hours ago
SR
Sales Associate
Staples Retail
Calgary, AB
- Part-time
3 months to 1 year of prior retail experience (preferred).
Added 14 hours ago
SR
Sales Associate-Print&Services
Staples Retail
Calgary, AB
- Part-time
…the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 14 hours ago
CI
Inclusion Support Worker
CHANCES Inc.
Charlottetown, PE
- Part-time
Striving towards having the child with special needs totally independent in the early learning environment;
Added 14 hours ago
TT
Temporary Retail Store Associate Part Time Winners
The TJX Companies, Inc.
Okotoks, AB
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 14 hours ago
PG
Software Engineer
Prince George Truck & Equipment
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
…deployment. At Prince George Truck & Equipment, we value continuous learning and encourage our engineers to stay current with the latest technologies and best practices. Join us to help…
Added 14 hours ago
I
Creative Technologist
Ideogram
Toronto, ON
- Full-time
AI-native mindset. Hands-on experience using AI agents and automation to execute creative and marketing workflows.
Added 14 hours ago
TC
Retail Store Associate Temporary Part Time HomeSense Wheeler Park Centre
TJX Companies
Moncton, NB
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 14 hours ago
LS
Mechanic - Bus/Fleet Vehicles
Langley School District #35
Langley (District), BC · City of Langley, BC
- Full-time
…staff, and administrators work collaboratively to create dynamic learning experiences that inspire curiosity, critical thinking, and…
Added 14 hours ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
…customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be - the way we consume and deliver service is changing rapidly,…
Added 14 hours ago
SF
Data Scientist, Behavioral Science & AI Evaluation
STAR FIND AI Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $92,000 to $100,000 CAD / year
- Full-time
Applied experience in statistical modeling or machine learning, including selecting methods, validating results, and explaining limitations.
Added 14 hours ago
LS
Special Education Assistant - Deaf and Hard of Hearing
Langley School District #35
Langley (District), BC · City of Langley, BC
- Full-time
…staff, and administrators work collaboratively to create dynamic learning experiences that inspire curiosity, critical thinking, and…
Added 14 hours ago
LS
District Visual Language Interpreter
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
…staff, and administrators work collaboratively to create dynamic learning experiences that inspire curiosity, critical thinking, and…
Added 14 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
…cloud-native platforms that power analytics, AI, and machine learning. Our work spans the modern data stack - covering data engineering, architecture, integration, and modelling - with…
Added 14 hours ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
…cloud-native platforms that power analytics, AI, and machine learning. Our work spans the modern data stack - covering data engineering, architecture, integration, and modelling - with…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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