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Added 1 day ago
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Cloud Network Engineer
''
Florenceville-Bristol, NB
- Full-time
- Other
Reporting to the Manager of Network Services, the Network Engineer is responsible for supporting, operating, and evolving enterprise network infrastructure across on-prem and cloud…
Added 1 day ago
MF
Staff Software Engineer
Magnet Forensics
Canada
- Full-time
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related…
Added 1 day ago
JS
Lead Systems Engineer
Jonas Software
Markham, ON · Toronto, ON · Canada - Markham - Ontario
- Full-time
CORA Group is seeking a passionate, forward-thinking Lead Systems Engineer who thrives on solving complex technical challenges, embracing emerging technologies, and building innovative…
Added 1 day ago
Senior Lead Systems Engineer
Braze
Toronto, ON
…work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our…
Added 1 day ago
AC
Principal Presales Solutions Architect
Adastra Corporation
Markham, ON
- Full-time
Design solutions end to end - cloud foundations, applications and integration, data, analytics and AI, security and governance - and lead platform selection on honest trade-offs rather than…
Added 1 day ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- Full-time
looking to hire a Senior Mobile Engineering Specialist who will join the global team of mobile engineers and developers responsible for enabling the mobile technologies that power the…
Added 1 day ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Added 1 day ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 1 day ago
JC
Associate IT Operations Engineer
Johnson Controls
Nisku, AB
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 2 days ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
As a Principal Software Engineer on Conga’s B2B Platform Engineering, Core Services team, you’ll own the security, identity, and access management capabilities that every Conga B2B product…
Added 3 days ago
A
Software Development Engineer (Chip Product Security)
AMD
Markham, ON
- $125,440 to $188,160 USD / year
- Full-time
As a key member of our Business Enterprise Applications team with focus within our IT Global Operations & Supply Chain team, you will use your expert software engineering skills to develop…
Added 3 days ago
V
Security Engineer
Varicent
Toronto, ON
- Full-time
The Security Engineer is a fully qualified, career-level engineer who independently owns defined security workstreams across operations and engineering. You will own the day-to-day health…
Added 3 days ago
Security Engineer
Varicent
Toronto, ON
The Security Engineer is a fully qualified, career-level engineer who independently owns defined security workstreams across operations and engineering. You will own the day-to-day health…
Added 3 days ago
A
Mechanical Engineer
Actalent
Ottawa, ON · Kanata, ON
- $45 to $55 CAD / hour
- Full-time
This Mechanical Engineer role focuses on designing and supporting specialized industrial equipment and automation systems, including conveyor systems, automation cells, and mechanical…
Added 3 days ago
A
Electrical Engineer
Actalent
North Vancouver, BC
- $50 to $58 CAD / hour
- Contract
The Electrical Engineer III executes electrical systems engineering assignments for new construction projects. This role participates in all phases of complex design projects, including…
Added 3 days ago
M
Software Engineer II - Full Stack
Microsoft
Vancouver, BC
- Full-time
As a Software Engineer on the OneLake & ISVs team, you will collaborate closely with engineers across other Fabric services and external partners to define user requirements and architect…
Added 3 days ago
Sr. Software Development Engineer in Test, AI/ML
PlayStation Global
Waterloo, ON
Sr. Software Development Engineer In Test, ML/AI
Added 3 days ago
T
Full Stack Software Engineer
TEKsystems
Toronto, ON
- $90 CAD / hour
- Contract
…engineering excellence. This is an ideal opportunity for a engineer who enjoys solving complex problems, improving existing systems, and influencing how technology teams operate at…
Added 3 days ago
GV
Senior Cybersecurity Engineer (Center of Excellence)
GE Vernova
Markham, ON
- $146,200 to $219,200 CAD / year
- Full-time
We are looking for a senior OT cybersecurity engineer to join the Grid Automation Cybersecurity Center of Excellence (COE). The COE is a new central team within the Grid Automation OT…
Added 3 days ago
J
Building Operator
JLL
Surrey, BC · CAN-CLIENT Surrey-Clover Square Village
- Full-time
Lead and/or assist with event setup and teardown activities, including electrical, audio-visual, and coordination with security as needed
Added 3 days ago
Principal Software Engineer
Conga
Canada
As a Principal Software Engineer on Conga’s B2B Platform Engineering, Core Services team, you’ll own the security, identity, and access management capabilities that every Conga B2B product…
Added 3 days ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Toronto, Ontario, CN
American Express
Toronto, ON
- Full-time
…experiment, and make an impact from day one. As a Master’s-level AI Engineer Intern focused on AI Security Research in Enterprise Technology Services, you’ll join a 16-week Summer…
Added 3 days ago
07 - Engineer, Manufacturing Process
Celestica International LP
Newmarket, ON
We are seeking an SMT Process Engineer to lead the setup, programming, and seamless integration of new products onto our surface mount production lines.
Added 3 days ago
T
Senior IT Specialist - Kubernetes
Telesat
Ottawa, ON
- Full-time
…network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security,…
Added 3 days ago
KC
Senior Embedded Software Designer (6+ month Contract)
Kepler Communications Inc.
Canada
- Contract
…creating an environment where you can grow, lead, and make a global…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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