Jobs in Canada

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Added 11 hours ago
SC
barista - Store# 04627, CONSUMERS AND THICKSON
Starbucks Coffee Company
Whitby, ON
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 11 hours ago
SC
barista - Store# 04876, SUNDANCE
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 11 hours ago
SC
barista - Store# 04753, VANCOUVER GENERAL HOSPITAL-OAK&12TH
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 11 hours ago
CA
Parts Advisor
Centennial Auto Group
Charlottetown, PE
- Full-time
…with computers and numbers, take pride in providing excellent customer service, and can manage inventory, coordinate parts orders, and keep the department running…
Added 11 hours ago
FS
Host/ess (Winter Seasonal)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable…
Added 11 hours ago
Sales Representative
Orica
Kamloops, BC
Strong self discipline to deal with and manage the demands of the customer while at the same time reconciling these with the objectives
Added 11 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot…
Added 11 hours ago
CA
Parts Supervisor
Centennial Auto Group
Charlottetown, PE
- Full-time
Excellent customer service, organizational and time management skills
Added 11 hours ago
CA
Motorsports Service Advisor
Centennial Auto Group
Charlottetown, PE
- Full-time
You are a customer-focused and highly organized service professional with strong communication, problem-solving, and administrative skills. You are comfortable assisting clients in person,…
Added 11 hours ago
CA
Motorsports Service Advisor
Centennial Auto Group
Summerside, PE
- Full-time
You are a customer-focused and highly organized service professional with strong communication, problem-solving, and administrative skills. You are comfortable assisting clients in person,…
Added 11 hours ago
CA
Powersports Enthusiast
Centennial Auto Group
Summerside, PE
- Full-time
Customer Relationships: Build genuine, long-term relationships with customers by providing knowledgeable, professional, and personalized service.
Added 11 hours ago
CA
Powersports Technician
Centennial Auto Group
Charlottetown, PE
- Full-time
HOURS: Full time, Permanent. 40-44 hours per week 8am-5pm. Saturday morning rotations 8am-12pm.
Added 12 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Orangeville, ON
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 12 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 hours ago
CS
P/T HOMEMAKER - Independent Contractor (202611)
Community Support Connections
ON
- Contract
…and then matches them with eligible clients. This position is part-time with flexible hours. Clients pay a per-hour set fee (2 hour booking minimum) for the service, directly to the…
Added 12 hours ago
BC
Long Haul Truck Driver
Bulk Carriers (P.E.I.) Limited
Clyde River, PE
- Full-time
Our values are to be respectful, ethical, accountable, sustainable, and purposeful. As part of our continued growth, we are looking to hire Professional Drivers to join the Bulk Carriers…
Added 12 hours ago
SH
School Bus Driver
Sisler High School
Winnipeg, MB
- Contract
Must respect confidentiality of work, be safety-minded, courteous and able to demonstrate an appreciation for the importance of customer service
Added 12 hours ago
SH
School Clerk Class II
Sisler High School
Winnipeg, MB
- Full-time
WSD is one of Manitoba’s largest employers with over 6,000 full and part-time employees in 8 3 locations including 7 8 schools, two administrative buildings, a training centre , a…
Added 12 hours ago
LC
Aliments naturels Commis temps partiel jour
Loblaw Companies Limited
Montreal, QC
- Part-time
Offrir un excellent service à la clientèle en s’assurant que les tablettes du magasin sont remplies et en répondant aux besoins des client(e)s
Added 12 hours ago
SC
barista - Store# 55227, 655 UNIVERSITY AVE
Starbucks Coffee Company
Orillia, ON
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 12 hours ago
SC
barista - Store# 51852, Main & Industrial Avenue
Starbucks Coffee Company
Penticton, BC
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 12 hours ago
SC
shift supervisor - Store# 48602, 1375 Trim Road
Starbucks Coffee Company
Ottawa, ON
- Full-time
…Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store…
Added 12 hours ago
SC
barista - Store# 55298, 78-80 DUFFERIN STREET
Starbucks Coffee Company
Perth, ON
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 12 hours ago
SC
barista - Store# 16668, DEER VALLEY MARKETPLACE - CALGARY
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 12 hours ago
C
Server - The Rec Room South Edmonton Common
Cineplex
AB · S. Edm. The Rec Room
- Part-time
The Server or Server Assistant will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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