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Added 5 days ago
Senior Lead Systems Engineer
Braze
Toronto, ON
We're looking for a Senior Lead Systems Engineer who's passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent…
Added 5 days ago
P
Senior Software Engineer, AI
Pebl
Remote, Canada
- $122,835 to $180,000 CAD / year
- Full-time
- Remote
…Alfie, our conversational AI assistant, and we’re looking for a Senior Full-Stack AI Engineer who wants to help define what AI-native software looks like, not follow a playbook that doesn’t…
Added 5 days ago
W
Testing & Materials Engineer
WSP
Canada
- Full-time
Shape critical asset integrity decisions for railway rolling stock and infrastructure through senior-level expertise in nondestructive testing, materials engineering, and failure analysis.…
Added 5 days ago
AI
Senior Power Platform Engineer – AI & Copilot
Aptino, Inc.
Quebec, QC
- Contract
WE’RE HIRING: Senior Power Platform Engineer – AI & Copilot
Added 5 days ago
TI
Database Administrator
Teckhorizon Inc
Toronto, ON
- Contract
…database infrastructure, enterprise applications, financial systems, and cloud migration…
Added 5 days ago
IP
Instrumentation and Control Engineer
IQ PARTNERS
Collingwood, ON
- $100,000 to $125,000 CAD / year
- Full-time
We are currently seeking an Instrumentation & Controls Engineer, reporting to the Senior Process Engineer.
Added 5 days ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- Full-time
Senior years of experience in mobile device management, working at senior engineer level
Added 5 days ago
E
Senior System Engineer
EXFO
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 5 days ago
A
Senior Aerospace Software & Electronics Certification Engineer
Aumnitech
Dorval, QC
- Full-time
Job Description (JD) – Senior Aerospace Software & Electronics Certification Engineer
Added 5 days ago
Senior Rail Vehicle Engineer
WSP
Montreal, QC
…investment, and long-term asset performance. You will bring senior technical judgement to complex condition assessments, lifecycle programs, and risk-based decisions while building trusted…
Added 5 days ago
E
Mechanical EIT or Designer
EXP
Markham, ON
- Full-time
Under the supervision of senior mechanical engineer or project manager, prepare concept reports, meeting minutes, specification and contract administration documents
Added 5 days ago
Senior Data Scientist
TripleLift
Toronto, ON
The Data Scientist / Machine Learning Engineer plays a critical role in improving the performance of TripleLift’s bidding algorithms and developing scalable machine learning solutions that…
Added 5 days ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 5 days ago
Senior Manager, Project Integration- MC2
Westerkirk
Woolwich, ON
The Senior Manager, Project Integration is the senior technical point of contact for an assigned modification project, inside the company and outside it. The position works alongside the…
Added 5 days ago
Unified Customer Experience - Senior Software Engineer
Questrade Financial Group
Toronto, ON
The Senior Software Engineer leads the technical design and delivery of complex, high-performance features across Questrade's products, spanning front-end applications (React Native,…
Added 5 days ago
S
Staff Software Engineer
SoTalent
Toronto, ON
- $173,000 to $197,000 CAD / year
- Full-time
As a senior technical leader, you will be deeply involved in hands on development, high level design, and architectural strategy. While this is an individual contributor role without direct…
Added 5 days ago
M
Staff Data Engineer
MeeruAI
Canada
- Full-time
We are looking for a Staff Data Engineer to build and own the major subsystems of the data foundation - the pipelines, connectors, and curated models that feed the platform's analytics and…
Added 5 days ago
S
Senior Electrical Engineer
Sedgman
Montreal, QC
- Full-time
Sedgman is currently looking for a Senior Electrical Engineer to join our team in Montreal. The ideal incumbent will be a mentor and coach to a young and enthusiastic team. He/she will be…
Added 6 days ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 6 days ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 6 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 6 days ago
NC
Senior Stress Engineer
Northern Crescent Inc.
Calgary, AB
- Contract
The Senior Stress Engineer role is a full-time, on-site position based in Calgary, AB. This role is responsible for performing advanced stress and structural analyses on piping, pipeline,…
Added 6 days ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
…governance associates, specialists, and engineers and serving as the senior governance voice in front of the client. You will design the governance solution, run the delivery team…
Added 6 days ago
MC
Program Chief Engineer – Spacecraft Satellite Systems (35863)
Myticas Consulting
Canada
- Full-time
We are open to exceptional Deputy Chief Engineers, Principal/Staff Systems Engineers, Spacecraft Systems Architects, Technical Authorities and senior engineering leads who have worked…
Added 6 days ago
MC
Senior Embedded Software Firmware Engineer (35835)
Myticas Consulting
Ottawa, ON
- Contract
We are seeking a Senior Embedded Software/Firmware Engineer to develop and test next-generation firmware for advanced embedded optical systems. This is a one-year contract based in Ottawa,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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