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Added 22 hours ago
IG
Data Engineer
Insight Global
Toronto, ON
- $60 to $80 CAD / hour
- Contract
We are seeking a Data Engineer to support a large enterprise transformation focused on building data pipelines, integrating data, and migrating data workloads from on-premises environments…
Added 22 hours ago
SJ
Artificial Intelligence Engineer
So Jobs
Toronto, ON
- $148,200 to $169,100 CAD / year
- Full-time
Are you passionate about building cutting-edge AI solutions, advancing machine learning capabilities, and shaping the future of intelligent systems at scale? We are looking for an…
Added 22 hours ago
JG
AI Engineer With strong Python Coding - 8+ Years
J2B Global LLC
Mississauga, ON
- Full-time
Experience with Agentic AI, RAG, LangChain/LangGraph, or Talk-to-Data solutions.
Added 22 hours ago
Senior Lead Systems Engineer
Braze
Toronto, ON
We're looking for a Senior Lead Systems Engineer who's passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent…
Added 22 hours ago
AC
Principal Presales Solutions Architect
Adastra Corporation
Markham, ON
- Full-time
Certifications across more than one vendor, for example Azure Solutions Architect Expert, AWS Solutions Architect Professional, Databricks Data Engineer Professional, or SnowPro Advanced.
Added 22 hours ago
M
Full Stack Engineer(React and GO)
Miratech
Canada
- Full-time
Join a team building innovative, cloud-native applications that power next-generation conversational AI and enterprise solutions. As a Full Stack Engineer, you will develop scalable backend…
Added 22 hours ago
AI
Senior Power Platform Engineer – AI & Copilot
Aptino, Inc.
Quebec, QC
- Contract
The ideal candidate will have hands-on experience building and deploying AI-powered business solutions, conversational AI, LLM-based systems, and scalable automation solutions integrated…
Added 22 hours ago
TC
Data Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Collaborate with business users, data engineers, and architects to gather requirements and recommend AI-driven solutions.
Added 22 hours ago
IG
Data Engineer
Insight Global
Toronto, ON
- $70 to $82 CAD / hour
- Contract
We are seeking a Data Engineer to support a large enterprise transformation focused on building data pipelines, integrating data, and migrating data workloads from on-premises environments…
Added 23 hours ago
S
Intermediate Data Engineer
Swoon
Toronto, ON
- $80 to $90 CAD / hour
- Contract
You are a practical, solutions-oriented engineer who enjoys building reliable data solutions and improving existing processes. You can understand a system’s current state, identify the…
Added 1 day ago
H
Forward Deployed Engineer
HRConnects
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Join us as a Forward Deployed Engineer and be at the forefront of transforming complex data challenges into innovative AI-powered solutions that make a real impact. This role offers a…
Added 1 day ago
WA
Software Engineer
Weekday AI
Remote, Canada
- ₹5,000,000 to ₹15,000,000 INR / year
- Full-time
- Remote
Collaborate with product managers, designers, and cross-functional engineering teams to deliver technical solutions.
Added 1 day ago
S
Staff Software Engineer
SoTalent
Toronto, ON
- $173,000 to $197,000 CAD / year
- Full-time
A leading financial technology pioneer in Downtown Toronto is looking for a high level Staff Software Engineer to join their growing development studio. This organization operates like a…
Added 1 day ago
GS
Lead Software Engineer
Greybridge Search & Selection
ON · Ontario, Canada
- $170,000 to $190,000 CAD / year
- Full-time
Lead Software Engineer – Agentic AI, NLP & Production ML | Applied AI Lab
Added 1 day ago
CT
Databricks Data Engineer
Celebal Technologies
Ottawa, ON
- Contract
We are seeking a hands-on Lead Databricks Data Engineer to design, develop, and optimize enterprise-scale data pipelines and AI-ready data platforms using Databricks and AWS.
Added 1 day ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions
Added 1 day ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
…enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a…
Added 1 day ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 1 day ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
…health, gaming, and retail, we design and deliver scalable data solutions that enable faster, smarter, data-driven decisions. And as proud recipients of the Great Place to Work®…
Added 1 day ago
S
Software Engineer Intern
symplistic.ai
Woodbridge, ON
- $23 CAD / hour
- Internship
…States. We build AI agents, enterprise AI products, and custom AI solutions that integrate with organizations' existing data, systems, and…
Added 1 day ago
MC
AI Platform Engineer (35577)
Myticas Consulting
Toronto, ON
- Contract
…infrastructure that enables enterprise AI, Generative AI, and Agentic AI solutions at…
Added 1 day ago
TA
Senior Machine Learning Engineer (GCP)
Tiger Analytics
Canada
- Full-time
Tiger Analytics is looking for a skilled and innovative Machine Learning Engineer with hands-on experience in Google Cloud Platform (GCP) and Vertex AI to design, build, and deploy scalable…
Added 1 day ago
TC
Sr. IFRS17 Data Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Demonstrated knowledge of IFRS 17, data analysis, and the insurance domain.
Added 1 day ago
A
Test Automation Lead
Accenture
Mississauga, ON
- Full-time
…combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services,…
Added 1 day ago
PT
Control Systems Engineer
ProSlide Technology
Ottawa, ON
- Full-time
The Controls Systems Engineer will support the design, implementation, and commissioning of control systems for various projects and support the development and release of new products.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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