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Added 6 hours ago
IP
Instrumentation and Control Engineer
IQ PARTNERS
Collingwood, ON
- $100,000 to $125,000 CAD / year
- Full-time
We are currently seeking an Instrumentation & Controls Engineer, reporting to the Senior Process Engineer.
Added 6 hours ago
OR
Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 7 hours ago
UF
Associate Director, Stewardship
UHN Foundation
Toronto, ON
- Contract
…role builds strong relationships with Foundation colleagues, senior leadership, hospital partners, donors, consultants and vendors to deliver recognition that is thoughtful, consistent and…
Added 7 hours ago
Unified Customer Experience - Senior Software Engineer
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Software Engineer. Could It Be You?
Added 7 hours ago
MI
Health, Safety & Environmental Specialist
Magna International
Mississauga, ON
- Full-time
Ensures the Environmental Management System (EMS) requirements are established, implemented and maintained in accordance with ISO14001. Report performance of the EMS to senior management
Added 8 hours ago
S
Staff Software Engineer
SoTalent
Toronto, ON
- $173,000 to $197,000 CAD / year
- Full-time
As a senior technical leader, you will be deeply involved in hands on development, high level design, and architectural strategy. While this is an individual contributor role without direct…
Added 9 hours ago
FC
Senior Technical Analyst, Data Engineering and Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
As a Senior Technical Analyst, Data Engineering and Business Intelligence, at Fidelity Investments Canada, you will focus on building, automating and scaling internal data pipelines and…
Added 9 hours ago
L
Tech Vendor Management Manager
lululemon
Vancouver, BC
- Full-time
Reporting to the Senior Director, Procurement, the Manager, Technology Vendor Management partners with business and technology stakeholders to ensure strategic suppliers deliver strong…
Added 9 hours ago
C
Senior Research Consultant, Evidence Review and Software
Cytel
Canada
- Full-time
…successful outcomes. As industry leaders in delivering advanced data analytics solutions, we continually invest in deepening our expertise. Now, we have a fully integrated Evidence Value &…
Added 9 hours ago
SS
Head of SEO
Summit Search Group
Winnipeg, MB
- Full-time
Reporting to senior leadership, the Head of SEO is a hands-on leadership role responsible for the performance and professional development of First Rank’s seven-person SEO team, and for the…
Added 9 hours ago
I
Winter 2027: Software Developer Co-op, Front End (8 months)
Intuit
Toronto, ON
- Full-time
…dedicated programming and social events, and get exposure to senior leadership and cross-functional work across Intuit's product ecosystem. Learn more about our Intern and Co-op Program…
Added 9 hours ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
Current level: Senior Manager, Director, Principal, or Non-Equity Partner
Added 13 hours ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
Define technical direction and architecture: Partner with senior and staff engineers to establish architectural strategies, evaluate tradeoffs, and guide decisions affecting foundational…
Added 15 hours ago
C
Data Scientist, Model Performance Monitoring and Reporting
CIBC
Toronto, ON
- Full-time
The Advanced Analytics and AI team is the central hub of data science and AI expertise within CIBC and is leading the way to apply the best practices in predictive science, machine…
Added 16 hours ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top performing asset managers? We are looking for a Senior Analyst for an existing vacancy in our Client Reporting Development Team. The role is suited…
Added 16 hours ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for a Senior Analyst for an existing vacancy in our Client Reporting Development Team. The role is suited…
Added 17 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 19 hours ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
Are you passionate about using data to drive impactful business decisions?
Added 19 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
Infostrux is one of North America’s fastest-growing data-focused consultancies. Within 18 months of our founding in 2021, Snowflake recognized us at the highest partnership tier - a…
Added 19 hours ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
As a Data Governance Architect at Infostrux, you will own the delivery of a data governance workstream from end to end, leading a team of data governance associates, specialists, and…
Added 19 hours ago
A
Footwear Product Developer
Ardene
Laval, QC
- Full-time
We are currently looking for a Footwear Product Developer to join our Footwear/Bags/Wallets team. Reporting to the Senior Manager, Footwear/Handbags and working closely with the team, you…
Added 19 hours ago
TE
Commercial Finance Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $100,000 to $110,000 CAD / year
…monitoring financial and commercial KPIs, translating complex data into actionable insights and strategic recommendations that strengthen business…
Added 19 hours ago
FO
Finance Manager, Operations
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…The role promotes best practices, leverages technology and data-driven solutions, and ensures the delivery of accurate, reliable, and meaningful financial information to support…
Added 19 hours ago
FO
Senior Director, Enterprise Technology Services
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Reporting to the Chief Operating Officer, the Senior Director, Enterprise Technology Services provides enterprise leadership for FCM's technology strategy, digital platforms, cybersecurity,…
Added 19 hours ago
FO
Data Advisor
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
The Data Advisor will be part of a small and effective cross-sectoral team within Green Municipal Fund (GMF) Programs. Our team provides support in the areas of program design, program…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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