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Added 25 mins ago
AC
Infrastructure & Capital Projects - Office Manager, COM
Accenture Construct
Toronto, ON
- Full-time
Effective facility management of the office facilities occupied by the integrated project team, made up of the client, delivery partners and contractors.
Added 55 mins ago
AC
Senior Manager, Supply Chain
Aston Carter
Markham, ON
- $170,000 to $225,000 CAD / year
- Full-time
Ability to coordinate vendor data, manufacturing, inspection, logistics, and material delivery with project milestones.
Added 1 hour ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
Lead and develop the engineering team: Manage, coach, and mentor software engineers working on critical shared systems, establishing clear expectations for ownership, collaboration,…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 5 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical…
Added 6 hours ago
TC
Full Stack Software Developer (Java/React) - Technical Lead
TECH4SOFT Consulting
Toronto, ON
- Full-time
We are seeking an experienced and driven Full Stack Software Developer (Java/React) to fill a Technical Lead role supporting one of our public service clients. This is a high-impact…
Added 6 hours ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
Operational judgment. You make calls on safety, quality, cost, and delivery grounded in data, and hold the line under pressure.
Added 7 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
…You’ll build both the products and the access, security, and delivery foundation that makes them trustworthy, deciding how regulated data is modelled, who sees what, and how it flows to…
Added 7 hours ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
As a Data Governance Architect at Infostrux, you will own the delivery of a data governance workstream from end to end, leading a team of data governance associates, specialists, and…
Added 7 hours ago
AP
Operations Delivery Director
Allianz Partners
Cambridge, ON
- Full-time
As Operations Delivery Director you will be responsible for driving operational excellence, developing high-performing leaders and teams, and ensuring service, quality, and productivity…
Added 7 hours ago
HT
IT Manager
Hammehr Talent Consultants
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead technology implementations from requirements gathering and solution evaluation through configuration, data migration, testing, and adoption
Added 7 hours ago
FO
Finance Manager, Operations
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…The role promotes best practices, leverages technology and data-driven solutions, and ensures the delivery of accurate, reliable, and meaningful financial information to support…
Added 7 hours ago
FO
Senior Director, Enterprise Technology Services
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…with organizational priorities, enabling effective service delivery, informed decision-making, operational excellence, and sustainable growth. As a trusted advisor and strategic business…
Added 7 hours ago
FO
Data Advisor
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
The Data Advisor will be part of a small and effective cross-sectoral team within Green Municipal Fund (GMF) Programs. Our team provides support in the areas of program design, program…
Added 7 hours ago
FO
Coordinator, Effectiveness and Learning Systems
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…and onboarding of Capacity Development administrative staff, lead the GMF Webinar Series, and contribute to the planning and delivery of major events and knowledge-sharing…
Added 9 hours ago
MC
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
Partner directly with lead developers on code design, frameworks, integration patterns, error handling, security, data modelling, and non-functional requirements.
Added 9 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
…work across business, architecture, engineering, security, data, and delivery teams to shape and lead enterprise technology…
Added 11 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 15 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 15 hours ago
A
Functional Business Analyst
Accenture
Mississauga, ON
- Full-time
…combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services,…
Added 15 hours ago
A
Test Automation Lead
Accenture
Mississauga, ON
- Full-time
…combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services,…
Added 16 hours ago
H
Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 17 hours ago
KC
Senior Consultant SAP - IT Risk Services
KPMG Canada
Toronto, ON
- Full-time
Support the end-to-end delivery of SAP S/4 HANA project implementations, primarily using a greenfield approach. This includes capturing role design requirements for SAP S/4 HANA, SAP…
Added 17 hours ago
PT
Control Systems Engineer
ProSlide Technology
Ottawa, ON
- Full-time
This role requires a deep understanding of safety standards and their application. The successful candidate will lead controls related development projects, ensure compliance with…
Added 17 hours ago
H
Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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