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Added 23 mins ago
A
QA Analyst
Alithya
QC · QC, Canada
- Full-time
Bonne compréhension du cycle de développement logiciel, du cycle de tests et des méthodes Agile, Scrum et DevOps;
Added 23 mins ago
YI
Software Developer - Internal Automation
YuJa Inc.
Toronto, ON · North York, Ontario
- $80,000 to $90,000 CAD / year
- Full-time
We're looking for a Software Developer - Internal Tools who combines strong software engineering fundamentals with hands-on experience managing internal systems and infrastructure. In this…
Added 23 mins ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 23 mins ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 23 mins ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
…exposures based on risk, and working collaboratively with SOC, DevOps, cloud engineering, and IT teams to deliver measurable improvements in cybersecurity posture and operational…
Added 23 mins ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Working with product teams, analysts, architects, developers, DevOps engineers, security specialists, business representatives, and ministry partners, the Senior Systems Testing/QA…
Added 23 mins ago
AI
Technical Architect
Atlantis IT Group
Toronto, ON
- Contract
Hands-on technical ability with programming languages including Python, TypeScript, Node.js, MongoDB, expertise in REST APIs, JSON, DevOps, and infrastructure considerations.
Added 23 mins ago
CS
Senior Azure Applications Developer
Cyber Space Technologies LLC
Toronto, ON
- Contract
Job Title: Senior Azure Applications Developer
Added 23 mins ago
2I
Senior Full Stack Software Developer
2iSolutions Inc.
Toronto, ON
- Contract
Our Toronto-based client is hiring a Senior Full Stack Software Developer for an 11-month onsite contract.
Added 23 mins ago
BI
Java Developer
BURGEON IT SERVICES
Montreal, QC
- Contract
Experienced Java Developer with 7+ years of expertise in building and maintaining scalable enterprise applications using Java, Python, Spring Boot, Microservices, Apache Spark, and DB2.…
Added 23 mins ago
T
Artificial Intelligence Engineer
Tekshapers
Mississauga, ON
- Full-time
CI/CD (Jenkins, GitHub Actions), DevOps/GitOps.
Added 23 mins ago
SS
DevOps Developer / Développeur DevOps
Sky Systems, Inc. (SkySys)
Montreal, QC
- $80 to $85 CAD / hour
- Contract
Added 23 mins ago
A
Digital Certificate Management Engineer / Toronto, ON - (Hybrid)
AceStack
Toronto, ON
- Full-time
Work with DevOps tools such as GitHub, GitHub Actions, Jenkins, and Artifactory to support version control, CI/CD, and artifact management.
Added 38 mins ago
MF
Staff Software Engineer
Magnet Forensics
Canada
- Full-time
…architecture as you are shipping code, and you care deeply about developer experience, scalability, and performance. You’ve likely led modernization efforts, built shared frameworks or…
Added 38 mins ago
IF
Project Manager, Artificial Intelligence & Data (AI & Data)
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Added 38 mins ago
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Developer, RBC Amplify 2027, Halifax
RBC
Halifax, NS · Bedford, QC
- Full-time
As a Developer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 38 mins ago
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Developer, RBC Amplify 2027, Vancouver
RBC
Vancouver, BC
- Full-time
As a Developer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
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Developer, RBC Amplify 2027, Calgary
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Calgary, AB
- Full-time
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Developer, RBC Amplify 2027, Toronto
RBC
Toronto, ON
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Developer, RBC Amplify 2027, Halifax
RBC
Halifax, NS · Bedford, QC
- Full-time
As a Developer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 38 mins ago
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Developer, RBC Amplify 2027, Vancouver
RBC
Vancouver, BC
- Full-time
As a Developer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 38 mins ago
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Developer, RBC Amplify 2027, Calgary
RBC
Calgary, AB
- Full-time
As a Developer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 38 mins ago
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Developer, RBC Amplify 2027, Toronto
RBC
Toronto, ON
- Full-time
As a Developer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 53 mins ago
M
Front-End Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Experience building reusable libraries, design systems, or shared platforms consumed by other engineers, with genuine empathy for developer experience
Added 54 mins ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…architecture, backend development, QA, accessibility, security, and DevOps resources, the Senior Software Developer – Frontend integrates interfaces with APIs, identity services, workflows,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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