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Added 13 mins ago
Senior Lead Systems Engineer
Braze
Toronto, ON
You'll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and…
Added 13 mins ago
AC
Principal Presales Solutions Architect
Adastra Corporation
Markham, ON
- Full-time
Design solutions end to end - cloud foundations, applications and integration, data, analytics and AI, security and governance - and lead platform selection on honest trade-offs rather than…
Added 43 mins ago
SR
Safety Supervisor
Spectrum Resource Group
Prince George, BC
- $75,000 to $90,000 USD / year
- Full-time
…their customers, and we work as a team to deliver creative solutions to our clients. Finally, we are proud of our family-founded history and have worked to retain those family values in our…
Added 43 mins ago
TH
Head Cashier Part Time (Whitby North)
The Home Depot
Whitby, ON
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 43 mins ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
In this role, you’ll lead and support activities across Customer Master operations, data controls, process improvement and data remediation, helping strengthen the connection between our…
Added 43 mins ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Lead the development, implementation, reporting, assurance, and communication of customer value proposition, organizational performance, safety intelligence, and aircraft emissions…
Added 57 mins ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- Full-time
Lead the technical onboarding of AI applications (such as Chat GPT, Grok, Claude, Hebbia and onto the firm's managed mobile platform, assessing enterprise control gaps and designing…
Added 57 mins ago
T
Sales Executive | Networking Solutions
Teltonika
Toronto, ON
- Full-time
…market reach, providing reliable, scalable, made-in-Europe solutions to customers worldwide. We operate in the fields of telematics, networking, telemedicine, EV charging, and security…
Added 58 mins ago
T
Sales Executive | Networking Solutions
Teltonika
Remote, Canada
- Full-time
- Remote
…market reach, providing reliable, scalable, made-in-Europe solutions to customers worldwide. We operate in the fields of telematics, networking, telemedicine, EV charging, and security…
Added 58 mins ago
Assistant Store Manager, FT, Marche Centrale
Under Armour
Montreal, QC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 1 hour ago
Retail Lead Hand
Canada Post - Postes Canada
Dryden, ON
Union. Assistant, alternate or relief lead hands perform lead hand
Added 2 hours ago
M
Engineering Manager, Satellite Mission
MDA
Richmond, BC
- Full-time
…experts has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and…
Added 2 hours ago
A
Purchasing & Planning Supervisor
Armo-Tool
London, ON
- Full-time
…specializing in precision metal fabrication and advanced manufacturing solutions. By leveraging state-of-the-art manufacturing equipment and industry expertise, we deliver high-quality…
Added 3 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Acts as the primary client contact to uncover financial needs and provide holistic banking and investment solutions in compliance with regulatory and compliance policies. Works…
Added 3 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
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Executive Housekeeper
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Calgary, AB
- Full-time
Ensure the safety of employees by controlling the use of cleaning solutions
Added 7 hours ago
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Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
…foundational systems that power a growing digital platform. You will lead a team of experienced software engineers responsible for critical infrastructure, backend services, and shared…
Added 8 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Administer and monitor the security measures and configurations for applications and databases to ensure compliance with policies and standard operation procedures
Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 hours ago
UO
Heating Plant Operator II
University of Alberta
Edmonton, AB
- Full-time
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more…
Added 8 hours ago
F
Technical Support Specialist- FortiSASE
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Burnaby, BC
- Full-time
Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions
Added 8 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 8 hours ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
As the Director of Cyber Security Engineering, you will lead the strategic vision and implementation of advanced security frameworks, leveraging automation and AI/ML to enhance threat…
Added 9 hours ago
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Captain, CRJ (Domestic)
Voyageur Aviation
North Bay, ON
- Full-time
Lead safety briefings and simulated emergency scenarios.
Added 9 hours ago
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PME Airport Services Fueler
Voyageur Aviation
North Bay, ON
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Lead Hand Responsibilities – In addition to those above

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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