Jobs in Canada

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Added 1 hour ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
Added 1 hour ago
UO
Heating Plant Operator II
University of Alberta
Edmonton, AB
- Full-time
The Heating Plant Operator II assists the Heating Plant Shift Supervisor in the safe and efficient operation of plant equipment involved in producing electricity, steam, demineralized…
Added 2 hours ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 2 hours ago
Critical Care/ICU Nurse - Trainee (Designated Indigenous) - Surgical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Added 2 hours ago
Critical Care/ICU Nurse - Trainee (Designated Indigenous) - Medical Intensive Care Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Anticipated Shift: Days;Nights;Weekends;Non-Conforming
Added 2 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 2 hours ago
B&
Retail Brand Experience Supervisor-BAYSHORE SHOPPING CENTRE
Bath & Body Works
Ottawa, ON
- $22.95 USD / hour
- Full-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 2 hours ago
VA
PME Airport Services Fueler
Voyageur Aviation
North Bay, ON
- Full-time
Lead Hand Responsibilities – In addition to those above
Added 2 hours ago
D
Senior Advisor, Business strategies
Desjardins
Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
…initiatives, including the organizational transformation and shift. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple…
Added 3 hours ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
Shift Information: Monday to Friday, 35 hours per week (Hybrid)
Added 3 hours ago
Manager, Finance
Rogers Communications
Toronto, ON
Assist in the modelling of CEX Long Range Plan, help lead the process with business/finance primes to set meaningful and reasonable financial target/outcome for the CEX BU
Added 5 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Added 5 hours ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
This is a build and run role through start-up and ramp. You'll lead the management team, drive the key customer programs and process development that set the plant apart, and grow a diverse…
Added 5 hours ago
SC
shift supervisor - Store# 48602, 1375 Trim Road
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 6 hours ago
ML
Pellet - Plant Lead
Marwood Ltd.
Tracyville, NB
- Full-time
…candidate to join our Operations Team as the Pellet – Plant Lead. This position is located at our head office in Tracyville, just outside of Fredericton,…
Added 6 hours ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
Wage: $41/hour + $1/hour Lead Hand premium + $1.50/hour Weekend Premium, $2,000 sign-on bonus and $1,000 retention bonus
Added 6 hours ago
CE
Registered Early Childhood Educator CELC - Rolling Hills
Compass Early Learning and Care
Bethany, ON · Rolling Hills
- Full-time
Plan and lead interest-based and play-based activities that reflect children’s unique interests to promote the physical, cognitive, emotional, and social development of children.
Added 6 hours ago
Afterhours Dispatch
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
Maintain communication with the Team Lead and Manager regarding operational issues.
Added 6 hours ago
CE
Program Educator
Compass Early Learning and Care
Otonabee-South Monaghan, ON · Northern Lights
- Full-time
Plan and lead interest-based and play-based activities that reflect children’s unique interests to promote the physical, cognitive, emotional, and social development of children.
Added 6 hours ago
TE
Customer Service Representative
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $55,000 to $70,000 CAD / year
Schedules inbound or outbound customer appointments and communicates expected lead times and special accommodations.
Added 6 hours ago
CE
Facilities and Maintenance Coordinator
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Work collaboratively with Organizational Lead for Operations and the Materials/Environment, Outdoor coordinator and Program Leads to develop and steward systems that support beautiful,…
Added 6 hours ago
CE
Registered Early Childhood Educator Site Lead - Peterborough School Age
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Registered Early Childhood Educator Site Lead - Peterborough School AgeCompass ELC Location: Peterborough School Age Team
Added 6 hours ago
CE
RECE School Age Educator
Compass Early Learning and Care
Millbrook, ON
- Full-time
Plan and lead interest-based and play-based activities that reflect children’s unique interests to promote the physical, cognitive, emotional, and social development of children.
Added 6 hours ago
CE
Inclusion Support Educator
Compass Early Learning and Care
Millbrook, ON
- Part-time
Plan and lead interest-based and play-based activities that reflect children’s unique interests to promote the physical, cognitive, emotional, and social development of children.
Added 6 hours ago
RM
Lead Hand
Russel Metals
Winnipeg, MB
- Full-time
We are seeking a reliable and safety-focused Lead Hand for the Fabrication and Metals Warehouse Facilities in Winnipeg. This position will provided day-to-day direction and leadership to…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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