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Added 2 mins ago
TV
Director of Product Strategy and Commercialization
TandemLaunch Ventures Studio & Funds
Montreal, QC
- Full-time
You have worked in ambiguity - as a product lead, founding PM, co-founder, applications or solutions engineer, or the first commercial hire at an early-stage company.
Added 2 mins ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
This role suits a strong hands-on engineer who is equally comfortable on the front end and the back end, and who can take part in solution design as well as delivery. You will translate…
Added 32 mins ago
H
Forward Deployed Engineer
HRConnects
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Join us as a Forward Deployed Engineer and be at the forefront of transforming complex data challenges into innovative AI-powered solutions that make a real impact. This role offers a…
Added 32 mins ago
C
Playwright Automation with Guidewire Testing
Capgemini
Mississauga, ON
- Full-time
We are seeking a Guidewire QA Automation Engineer with strong experience in Guidewire PolicyCenter, test automation, and API testing. The ideal candidate will be responsible for designing,…
Added 32 mins ago
WA
Software Engineer
Weekday AI
Remote, Canada
- ₹5,000,000 to ₹15,000,000 INR / year
- Full-time
- Remote
Collaborate with product managers, designers, and cross-functional engineering teams to deliver technical solutions.
Added 1 hour ago
AC
CAD Engineer
Atlas Copco Group
Bolton, ON
- Full-time
You will be part of our CAD Engineer team reporting to the Contract Manager. Your mission is to work effectively and closely with the engineering disciplines and subject experts within the…
Added 1 hour ago
S
Staff Software Engineer
SoTalent
Toronto, ON
- $173,000 to $197,000 CAD / year
- Full-time
A leading financial technology pioneer in Downtown Toronto is looking for a high level Staff Software Engineer to join their growing development studio. This organization operates like a…
Added 1 hour ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…translate emerging technologies into scalable, customer-focused…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 hour ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 1 hour ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 1 hour ago
GS
Lead Software Engineer
Greybridge Search & Selection
ON · Ontario, Canada
- $170,000 to $190,000 CAD / year
- Full-time
Lead Software Engineer – Agentic AI, NLP & Production ML | Applied AI Lab
Added 2 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…that business requirements are effectively translated into solutions that align with organizational…
Added 2 hours ago
UT
RTL Verification Engineer # 26-23383
US Tech Solutions
Markham, ON
- $80 to $100 USD / hour
- Contract
As a Verification Engineer 5, you will play a key role in defining, developing, and executing advanced verification solutions for complex Display IP and SoC designs.
Added 4 hours ago
CT
Databricks Data Engineer
Celebal Technologies
Ottawa, ON
- Contract
We are seeking a hands-on Lead Databricks Data Engineer to design, develop, and optimize enterprise-scale data pipelines and AI-ready data platforms using Databricks and AWS.
Added 7 hours ago
UO
Heating Plant Operator II
University of Alberta
Edmonton, AB
- Full-time
Works with the Chief Steam Engineer and Shift Engineer to ensure the plant is operated and maintained in compliance with provincial codes, regulations and University of Alberta policies and…
Added 7 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions
Added 7 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 7 hours ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 7 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 7 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…translate emerging technologies into scalable, customer-focused…
Added 7 hours ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
…enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a…
Added 8 hours ago
S
Senior Electrical Engineer
Sedgman
Montreal, QC
- Full-time
Sedgman is currently looking for a Senior Electrical Engineer to join our team in Montreal. The ideal incumbent will be a mentor and coach to a young and enthusiastic team. He/she will be…
Added 10 hours ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role suits a strong hands-on engineer who is equally comfortable on the front end and the back end, and who can take part in solution design as well as delivery. You will translate…
Added 10 hours ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
This role suits a strong hands-on engineer who is equally comfortable on the front end and the back end, and who can take part in solution design as well as delivery. You will translate…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 25, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build workforce management services and applications for forecasting, staffing, scheduling, adherence, intraday operations, and reporting using Java, Spring Boot, React, and related technologies. Integrate the platform with contact center, HR, payroll, and enterprise systems while supporting reliable cloud deployments, performance optimization, and collaboration across product and engineering teams.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, microservices, event-driven systems, relational databases, cloud or containerized applications, and enterprise integrations.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
CI/CD
Jenkins
Scheduling Algorithms

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Forecasting
Capacity Planning
Scheduling
Intraday Management
Real-Time Adherence
Microservices
REST APIs
OpenAPI
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
Jenkins
CI/CD
Docker
Kubernetes
Kafka
RabbitMQ
ACD
Contact Center
Optimization Algorithms
Domain-Driven Design

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