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Added 1 min ago
D
Technical Success Manager- French Speaking
Darktrace
ON · NB · NS · CAN - Ontario (Home Office)
- Full-time
You will work closely with Account Executives, Solutions Engineering, Professional Services, Support, and Renewals, bringing a clear technical view of customer health, adoption progress,…
Added 15 mins ago
CB
Account Manager (Inside Sales)
Canadian Bearings
Mississauga, ON
- Full-time
Mobilize CB Expertise: Coordinate Supplier Relations, Technical Engineering, Sourcing, and Pricing teams to develop winning proposals.
Added 15 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Halifax, NS
- Full-time
Lead electrical engineering design with a core focus on power distribution, motor controls, instrumentation, and SCADA/PLC systems for water/wastewater treatment facilities, solid…
Added 15 mins ago
AC
Product Manager - SAP Functional Solution Lead
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada seeks a highly motivated and experienced Product Manager Solution Lead to join the ERP Product team.
Added 15 mins ago
EG
Systems Engineering Assurance Manager
Egis Group
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Lead systems engineering governance activities and ensure compliance with contractual, regulatory, and industry requirements.
Added 46 mins ago
V
Senior Mechanical Designer
Voltera
Waterloo, ON
- Full-time
…space, our products support some of the world’s most exciting engineering…
Added 1 hour ago
M
Cloud & AI Solution Engineer
Microsoft
Toronto, ON
- Full-time
…Linux, PostgreSQL, and Oracle - to Azure. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Azure-native services like…
Added 1 hour ago
M
Innovative Data Platform Solution Engineer
Microsoft
Toronto, ON
- Full-time
…every stage of deployment. You’ll collaborate closely with engineering leaders and platform teams to accelerate the Fabric Data Platform, including Azure Databases and Analytics, through…
Added 1 hour ago
EI
Systems Engineering Assurance Manager
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Lead systems engineering governance activities and ensure compliance with contractual, regulatory, and industry requirements.
Added 1 hour ago
MT
Manufacturing Engineer
Modern Technical Staffing Inc.
Vaughan, ON
- $80,000 to $100,000 CAD / year
- Full-time
Lead issue resolution discussions with both internal teams and external partners, ensuring follow through and timely closure of action items.
Added 1 hour ago
SA
Applications Product Owner
Stelumar Advanced Manufacturing Inc.
Canada
- Full-time
…integration, and operations. This is a hands-on, build-and-lead role for someone who thrives in ambiguity, partners closely with operations, and enjoys turning complex requirements into…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 2 hours ago
E
Manager, Application Support - 26384
Enverus
Calgary, AB
- Full-time
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power…
Added 2 hours ago
PG
Project Director
Plan Group Inc.
Vaughan, ON
- Full-time
Are you looking to lead large, complex Design Build and P3 projects, and see your ideas come to life? Do you enjoy creating lasting connections, with people, partners and project? Join our…
Added 2 hours ago
Senior Security Engineer, Threat Response
Asana
Vancouver, BC
…response capabilities. Detection and response here leans on engineering practice. We are investing in automation and detection-as-code to cut down on manual triage, and we are looking for…
Added 2 hours ago
AM
Senior Vendor Technology Program Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
AMD's Data Center Platform Engineering Group (DPEG) - Vendor Technology Enablement Team is designing, developing, and delivering innovative technology infrastructure enabling the digital…
Added 2 hours ago
AI
Senior React Native Developer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 3 hours ago
SH
Journeyman HVAC
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…maintenance on Southlake’s Mechanical systems, buildings, grounds, engineering systems and equipment. This position is responsible for the daily operation, maintenance and monitoring of the…
Added 3 hours ago
SH
Journeyman HVAC Tech
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…maintenance on Southlake’s Mechanical systems, buildings, grounds, engineering systems and equipment. This position is responsible for the daily operation, maintenance and monitoring of the…
Added 3 hours ago
MS
Consultant Conversion - Cloud & Infra Eng III : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
…markets and shape the future of our communities. This is a Lead Cloud & Infrastructure Engineering position at Director level, which is part of the job family responsible for managing and…
Added 3 hours ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established software engineering practices.
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.
Added 3 hours ago
M
Senior Routing Engine Developer (CX Platform)
Miratech
Canada
- Full-time
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Added 3 hours ago
SP
RVP, Sales - Data Foundation - Public Sector
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
Lead, drive, and grow sales for the Public Sector business, assuming leadership of a growing sales organization - including Account Executives - to help drive complex transactions

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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