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Added 18 mins ago
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Senior Firmware & FPGA Engineer, SST Control
Verdyn
Oakville, ON
- $110,000 to $160,000 CAD / year
- Full-time
Verdyn is a Canadian designer and manufacturer of power-electronics based solutions for critical infrastructure. Our advanced electrical systems solve challenges for customers in demanding…
Added 18 mins ago
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Senior Software Engineer, Applied AI & Customer Solutions
Udemy
Toronto, ON
- Full-time
As a Senior Software Engineer, you will join a fast-paced innovation team that builds and deploys AI-powered solutions directly with Coursera's enterprise and campus customers. You will sit…
Added 18 mins ago
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Embedded Firmware Engineer - Energy Storage (Controls & Connectivity)
Verdyn
Oakville, ON
- Full-time
Role Description The Embedded Firmware Engineer - Energy Storage (Controls & Connectivity) will design, implement, and maintain embedded software for Verdyn’s energy storage products and…
Added 19 mins ago
Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Software Engineer, you’ll build and own backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll develop…
Added 19 mins ago
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Licensing Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Intermediate Geotechnical Engineer
AtkinsRéalis
Calgary, AB
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Rail Infrastructure Co-op Student - Winter 2027
AtkinsRéalis
Vancouver, BC
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Senior Geotechnical Engineer
AtkinsRéalis
Toronto, ON · Vaughan, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Co-op Student (winter 2027)
AtkinsRéalis
Ottawa, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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HSE Advisor
AtkinsRéalis
Toronto, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
A
Specialist Engineer - Process
AtkinsRéalis
Mississauga, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Rail Transit Systems Engineer-In-Training
AtkinsRéalis
Vancouver, BC
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
A
Senior Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Registered or eligible to be registered as a Professional Engineer in the Province of Ontario (mandatory requirement).
Added 19 mins ago
A
Senior Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Registered or eligible to be registered as a Professional Engineer in the Province of Ontario (mandatory requirement).
Added 19 mins ago
A
Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
A
Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
A
Project Manager
AtkinsRéalis
Toronto, ON
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 19 mins ago
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Backend Platform Engineer - Hapiko
Spin Master
Toronto, ON
- Full-time
You'll own everything behind that moment: the real-time connection layer, the API, the job pipeline and the cloud infrastructure every device talks to. We're a small team building a…
Added 19 mins ago
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Intern, Full Stack Software Engineer - Summer 2027
Capital One
Toronto, ON
- Full-time
As an engineer on the team you will be working with a highly collaborative, diverse mix of engineers from different parts of Canada Capital One teams to shape the requirements, design the…
Added 1 hour ago
DC
Civil Land Development Engineer
Dillon Consulting Limited
Calgary, AB
- Full-time
Dillon’s Land Development Business Unit is looking for a Civil Land Development Engineer to fill an existing vacancy within our multidisciplinary team of professionals . You will have the…
Added 1 hour ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- Full-time
As the Cloud Infrastructure and DevSecOps Engineer, you will own the end-to-end cloud infrastructure and deployment pipeline for InfoTrack Canada. You will unblock critical environment…
Added 2 hours ago
SM
Instrumentation & Controls Engineer - Project Lead
Solaris Management Consultants Inc
Surrey, BC · Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
As an Instrumentation and Controls Engineer – Project Lead, you will play a key role in leading the design, implementation, and commissioning of instrumentation and controls systems for a…
Added 2 hours ago
SM
Civil Designer
Solaris Management Consultants Inc
Surrey, BC
- Full-time
…drawings, models, and technical documentation for a variety of infrastructure and land development projects. You will play a key role in coordinating with multidisciplinary project teams to…
Added 2 hours ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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