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Added 6 mins ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL
Added 6 mins ago
MC
Senior Cybersecurity Test Engineer (35651)
Myticas Consulting
Ottawa, ON
- Contract
We are seeking a Senior Cybersecurity Test Engineer to lead and execute security testing activities across applications, infrastructure, cloud environments, APIs, and system integrations.…
Added 6 mins ago
MC
AI Platform Engineer (35577)
Myticas Consulting
Toronto, ON
- Contract
Hands-on experience with Docker and Kubernetes.
Added 6 mins ago
C
Manager AI Engineering-CA
CN
Quebec, QC
- Full-time
…equivalent experienceGoogle Cloud, Vertex AI, Machine Learning Engineer, Data Engineer, or related cloud or AI certification*Candidates with equivalent practical experience, education, or…
Added 6 mins ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 36 mins ago
HB
Software Developer & Platform Engineer - DevEx - Python / C++ / KDB - FinTech - $150,000-$250,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $150,000 to $250,000 CAD / year
- Full-time
Job Title: Software Developer & Platform Engineer – Python / C++ / KDB/q
Added 4 hours ago
ES
Senior Full-Stack Java Developer
EPAM Systems
Canada
- Full-time
…maintainability while collaborating closely with the Principal Engineer. You'll have direct impact on the platform's health, engineering culture, and the technical growth of the…
Added 7 hours ago
B
Staff Software Engineer - Full-Stack, Solution Architecture
Blazesoft
Concord, ON
- Full-time
Experience deploying and operating containerized workloads on Kubernetes, including deployments, services, config and secrets, health probes, and resource limits.
Added 10 hours ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…dynamic, client-facing environment. You operate as the senior engineer on a delivery pod, mentor Associates, own technical workstreams end-to-end, and translate client ambiguity into…
Added 11 hours ago
C
Lead Software Engineer - Enterprise Applications
Citi
Mississauga, ON
- Full-time
Citi’s Banking Technology organization is seeking a highly hands-on Lead Software Engineer to design, build, and deploy cutting‑edge AI solutions for Investment, Corporate, and Commercial…
Added 13 hours ago
R
Principal Engineer, Cyber Technology Operations SRE (Global Security)
RBC
Vancouver, BC · Toronto, ON
- Full-time
…to move at a faster pace being more prevalent, the Principal Engineer, Cyber Technology Operations SRE will ensure that security technologies, services and controls are streamlined,…
Added 13 hours ago
LLM Engineer
ZS
Toronto, ON
We are seeking a highly skilled LLM Engineer with 1-4 years of experience in software development and 1-2 years in LLM solution development,. The ideal candidate will have strong experience…
Added 16 hours ago
C
Full Stack Developer (Java + Angular)
CGI
Halifax, NS
- Full-time
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 16 hours ago
B
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
- Full-time
We are looking for a Full Stack Engineer who can design and deliver scalable, enterprise-grade solutions while building AI capabilities directly into our platforms.
Added 16 hours ago
B
Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
- Full-time
We are looking for a Full Stack Engineer who can design and deliver scalable, enterprise-grade solutions while building AI capabilities directly into our platforms.
Added 17 hours ago
V
Java Developer
Virtusa
Mississauga, ON
- Full-time
We are seeking a highly skilled Senior Java Engineer to design, develop, and maintain
Added 18 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Familiarity with containerization technologies like Docker and Kubernetes.
Added 18 hours ago
OI
Senior Software Engineer
Oryn, Inc.
Mississauga, ON
- Full-time
Role Description The Senior Software Engineer will design, develop, and maintain robust software systems that power Oryn’s AI-driven products. Day-to-day responsibilities include…
Added 18 hours ago
V
Lead Software Engineer
Virtusa
Mississauga, ON
- Full-time
Experience working with CI/CD pipelines, Kubernetes and other containerized platforms.
Added 18 hours ago
V
Lead Software Engineer
Virtusa
Mississauga, ON
- Full-time
Experience working with CI/CD pipelines, Kubernetes and other containerized platforms.
Added 18 hours ago
V
Lead Software Engineer
Virtusa
Mississauga, ON
- Full-time
Experience working with CI/CD pipelines, Kubernetes and other containerized platforms.
Added 18 hours ago
V
Senior Software Engineer
Virtusa
Halifax, NS
- Full-time
Overview: We are seeking a skilled Azure Platform Engineer with deep expertise in Azure
Added 18 hours ago
C
DevOps Consultant – Application Release & Platform Operations
CGI
Halifax, NS
- Full-time
Support containerized workloads using Docker and Kubernetes.
Added 18 hours ago
Z
LLM Engineer
ZS
Toronto, ON
- Full-time
We are seeking a highly skilled LLM Engineer with 1-4 years of experience in software development and 1-2 years in LLM solution development,. The ideal candidate will have strong experience…
Added 18 hours ago
N
Senior Software Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
As a Senior Software Engineer at Nokia, you'll be at the forefront of our software development efforts. Your expertise in Go development and distributed systems will be crucial in designing…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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