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Added 9 mins ago
RB
Staff Cloud Security Engineer (Global Security)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
…across all tenants. In this role as a Staff Cloud Security Engineer, you will play a crucial role in developing innovative solutions to enhance RBC's Cloud Security posture. You will also…
Added 9 mins ago
Spécialiste en Ingénierie Mécanique - Centre de Données, Mechanical Engineering Specialist – Data Centers, Data Center Field Engineering
Amazon
Varennes, QC
Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
Added 23 mins ago
RE
Data Architect
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Databricks certification, such as the Databricks Azure Platform Architect accreditation or Data Engineer Professional
Added 23 mins ago
AS
Director of Engineering
Acara Solutions, An Aleron Company
Cambridge, ON
- Full-time
…organization to recruit a Director of Engineering who will lead the Engineering and Quality functions across multiple Ontario…
Added 23 mins ago
JW
Senior Software Engineer, Web3 Backend
Jobs Web3
Toronto, ON
- Full-time
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 23 mins ago
RS
Electrical Controls Engineer
Redpath Sugar Ltd
Toronto, ON
- Full-time
The Electrical Controls Engineer is responsible for maintaining instrumentation, electrical and control systems in support of plant production, quality, GMP and safety goals. Design and…
Added 24 mins ago
T
Software Engineer I - Front End
TD
Toronto, ON
- Full-time
Added 39 mins ago
RE
Data Architect
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Databricks certification, such as the Databricks Azure Platform Architect accreditation or Data Engineer Professional
Added 1 hour ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
We are seeking a hands-on Data Engineer to own both the underlying CRM data foundation and the Data360 platform. The role will design, build, govern, and support scalable data models,…
Added 2 hours ago
M(
Director of Platform Engineering
MaintainX (An Autodesk Company)
Remote, Canada
- $173,000 to $254,000 CAD / year
- Full-time
- Remote
We're looking for an Engineering Director to lead MaintainX's Platform division. Platform owns the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance,…
Added 2 hours ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
Hyperplane is the distributed network virtualization platform behind AWS services such as NAT Gateway, Network Load Balancer, Gateway Load Balancer, AWS PrivateLink and Elastic File System.…
Added 2 hours ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
Lead root cause analysis and implement permanent fixes for production incidents
Added 2 hours ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
Lead root cause analysis and implement permanent fixes for production incidents
Added 2 hours ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems
Added 2 hours ago
C
Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
Reporting to a Discipline Lead, Engineers / System Integrators participate in the design, development, implementation and documentation of marine systems and solutions. This role is…
Added 2 hours ago
MR
Senior Solutions Engineer
Metrics Recruitment
Vancouver, BC · Greater Vancouver, BC
- $115,000 to $140,000 CAD / year
- Full-time
…at the intersection of banking and business software. Their platform lets major banks offer treasury and payment capabilities directly inside the systems their commercial customers already…
Added 2 hours ago
R
Lead Software Developer
RBC
Toronto, ON
- Full-time
As a Lead Software Developer for Trading, your primary role will be software development, where you will develop new and transform existing applications and APIs to fulfill the needs of RBC…
Added 2 hours ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 2 hours ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Collaborate with other partners, such as data and business analysts, software engineer, data engineers, and application developers to develop scalable and sustainable data science solutions…
Added 2 hours ago
M
Technical Architect- AI
Mphasis
Toronto, ON
- Full-time
We are seeking a highly experienced AI Architect to lead the design, architecture, and implementation of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal…
Added 2 hours ago
P
JAMS Platform Engineer
ProwessSoft
Toronto, ON
- Contract
Engineer and administer JAMS Scheduler| including Scheduler| Agents| Executors| queues| resources and job configuration. Improve platform reliability| performance| capacity| resilience and…
Added 2 hours ago
AI
Lead React Native Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 2 hours ago
Electrical Controls Engineer
Florida Crystals / ASR Group
Toronto, ON
The Electrical Controls Engineer is responsible for maintaining instrumentation, electrical and control systems in support of plant production, quality, GMP and safety goals. Design and…
Added 3 hours ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
…Relevant certifications such as Azure Developer Associate, DevOps Engineer Expert, Azure Fundamentals, Power Platform Fundamentals, ITIL, Certified ScrumMaster, or Professional Scrum Master…
Added 3 hours ago
RS
Principal Software Engineer- RMJ (AI Accelerated)
Redwood Software
ON
- $150,000 to $170,000 CAD / year
As a Principal Software Engineer, you will be a senior technical leader and strategic influencer shaping Redwood’s RunMyJobs platform. You will drive high-impact technical decisions, own…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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