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Added 10 mins ago
P&
Ingenieur(e) de projets / Project Engineer
Pratt & Whitney
Longueuil, QC
- Full-time
Added 10 mins ago
LC
Ingénieur senior (Gestionnaire, projet ingénierie)
Lactalis Canada
Granby, QC
- Full-time
Lead CAPEX development project plans (ranging from small and medium-sized to large-scale projects), schedules, and budgets.
Added 10 mins ago
M
Sr Mgr Finance
Medline
Burlington, ON
- Full-time
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and…
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B
Account Executive, Enterprise
BrainStation
Toronto, ON
- Full-time
Build and grow relationships with C-suite executives, business leaders, and the leaders of AI, Product, Marketing, Design, and Data teams, and lead strategic conversations about how their…
Added 10 mins ago
BS
Technology Delivery Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
The Technology Delivery Lead is a customer first individual accountable for the execution of their projects and initiatives. The role covers all aspects of the software development…
Added 10 mins ago
GL
Supervisor, R&D Technical Operations
Gay Lea Foods
Hamilton, ON
- Full-time
…equipment and maintaining high standards of food safety and product manufacturing. This role ensures that both the Analytical Lab and Pilot Plant operate smoothly in alignment with R&D…
Added 10 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…apply that experience to building training, onboarding, and development programs that actually move the needle. Formal enablement experience is a plus, but deep sales credibility is the…
Added 10 mins ago
B
Senior Strategist, Enterprise
BrainStation
Toronto, ON
- Full-time
Build and deepen relationships with C-suite executives, business leaders, and the leaders of AI, Product, Marketing, Design, and Data teams, and lead strategic conversations about how their…
Added 10 mins ago
IF
Senior Sales Director
Infosys Finacle
Toronto, ON
- $150,000 to $200,000 CAD / year
- Full-time
Lead the complete sales cycle: Prospect → Qualify → Solution Positioning → Proposal → Negotiation → Closure.
Added 10 mins ago
US
Renewables Software Sales Specialist - Canada
UL Solutions
Canada
- Full-time
Deliver tailored demonstrations of Windnavigator, Windographer, Openwind, and RAMP connecting product capabilities to customer workflows from site prospecting and resource assessment…
Added 10 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 10 mins ago
VT
Change Management Specialist - AI Adoption
Vision Talent Co.
Toronto, ON
- $85 to $90 CAD / hour
- Contract
The Change Manager will lead the people and process side of AI adoption across Technology and Operations teams. This role owns the change strategy for rolling out AI tools and workflows…
Added 11 mins ago
DI
Cost Accounting Manager
Drake International
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
…play a critical role in ensuring accurate inventory valuation, product costing, financial reporting, and operational analysis. Your insights will help drive strategic decision-making while…
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Senior Patent & IP Counsel
Lyten
Burlington, ON
- Full-time
Lyten is seeking to hire its first Patent & IP Counsel to build and lead the company's intellectual property function, with a focus on patent strategy, hands-on drafting and prosecution,…
Added 11 mins ago
JW
Senior Software Engineer, Tokenization
Jobs Web3
Toronto, ON
- Full-time
…sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a…
Added 11 mins ago
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Director, Delivery & Implementation
RewardOps
Canada
- Full-time
…escalation point for strategic engagements, and a key partner to Product, Engineering, Sales, Customer Success, Support, and Partnerships…
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A
Senior Azure Applications Developer : Toronto/Markham ON : Contract
AceStack
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…Developer with extensive experience in cloud-based application development, specifically within the Microsoft Azure ecosystem. In this role, you will be responsible for designing,…
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B
Senior Product Manager, Intelligence
Braze
Toronto, ON
- Part-time
We’re hiring a Senior Product Manager for Braze’s Intelligence team.
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R
Implementation & Support Lead
RADPAIR
Canada
- Full-time
The Implementation & Support Lead owns and drives the technical execution of client onboarding, implementation, and post–go-live support for RADPAIR’s AI-powered radiology platform. This…
Added 11 mins ago
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Demand Generation Manager
Guusto
Canada
- Full-time
This is a senior individual contributor role. Our Director of Growth Marketing will lead strategy and our rapidly-growing partner channel. You’ll keep the core engine running and improving,…
Added 11 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
This role offers the opportunity to lead the design, orchestration, validation, and optimization of AI-generated applications and automations while ensuring quality, security, governance,…
Added 11 mins ago
A
Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
Lead the development of data and analytics platforms, real time intelligence and reporting solutions using Python, SQL, Microsoft Azure Data Services, Fabric and Databricks.
Added 11 mins ago
K
Supervisor, Welding Shop
Komatsu
Sparwood, BC
- Full-time
…supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company,…
Added 11 mins ago
HC
Research And Development Manager
Highbury Canco Corporation
Leamington, ON
- $97,000 to $115,000 CAD / year
- Full-time
We are currently seeking an experienced and innovative Research & Development Manager to lead the development, commercialization, and continuous improvement of our food products and…
Added 12 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Remote, Canada
- Full-time
- Remote
…apply that experience to building training, onboarding, and development programs that actually move the needle. Formal enablement experience is a plus, but deep sales credibility is the…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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