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Added 2 mins ago
BO
Program Area Leader - Recreation
BGC Okanagan
Vernon, BC
- Part-time
BGC Okanagan is hiring a Program Area Leader to support our Recreation programs for Children, Youth, and Families at our Vernon location. Step into a role where every day brings the…
Added 2 mins ago
TL
Check In Clerk
Transx Ltd
New Westminster, BC
- Full-time
…business relationships and providing service excellence to support our customer’s business…
Added 2 mins ago
IG
Electrician
Innovative Group of Companies
Newmarket, ON
- Full-time
Employer Matched RRSP (Registered Retirement Savings Program)
Added 2 mins ago
IG
Controls Programmer
Innovative Group of Companies
Newmarket, ON
- Full-time
Employer Matched RRSP (Registered Retirement Savings Program)
Added 2 mins ago
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Head Chef - Sweet Loretta
Concorde Entertainment Group
Calgary, AB
- Full-time
…disco, snack bar, and lounge, Sweet Loretta’s food and drink program features small shareable plates designed to pair with booze-forward cocktails and eclectic wine…
Added 2 mins ago
CO
Legal Assistant - Real Estate-Corporate
City of Windsor
Windsor, ON
- Full-time
Providing administrative and legal assistance to the Real Estate Services Department related to the Street and Alley Closing Program;
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Arena Skate Patrol - Student Employment Lottery
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Performs Occupational Health and Safety duties as outlined in the Corporate Health and Safety program;
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Legal Counsel (Real Estate)
City of Windsor
Windsor, ON
- Temporary
Providing legal support to the Corporation in its capacity as service manager in the administration of various programs and related funding from upper levels of government;
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Product Guide - Seasonal
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- Part-time
- Temporary
Developing your passions both in and out of the store with the support of the team
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- Full-time
Support initiatives that enhance employee engagement, recognition, and retention.
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Associate General Counsel
Ontario College Of Pharmacists Ordre des Pharmaciens de L Ontario
Toronto, ON
- $165,000 to $198,000 CAD / year
- Full-time
Support governance work, including Board and committee materials, bylaw and policy drafting, motions and terms of reference, and conflict of interest advice.
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Vice President, Product Management
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Mississauga, ON
- Full-time
Build and lead Sitero's Customer Advisory Board program, engaging sponsors, CROs, and institutional research partners to surface unmet needs, validate roadmap priorities, and deepen…
Added 2 mins ago
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Conversions
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Vancouver, BC
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Added 2 mins ago
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Systems Administrator
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Scarborough Bluffs Park, ON
- $66,912 to $77,919 CAD / year
- Contract
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Added 2 mins ago
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Auto Parts Store Counterperson/Shipper/Receiver
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- Full-time
Support all store warehouse duties (picking orders, receiving, inventory control, shipping, stocking and organizing)
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Travel Registered Nurse (RN) - Med Surg | (Day Shift)
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Canada
- $2,201.08 to $2,301.08 USD / week
- Full-time
Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from an accredited program.
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Maintenance Technician
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Concord, ON
- $35 to $40 CAD / hour
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Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
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Indian Residential School Worker
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Saskatoon, SK
- $26 to $32.51 CAD / hour
- Full-time
The Indian Residential School (IRS) program was formed in 2007 to provide mental, emotional, and cultural support services to former Indian Residential School students and their families…
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Manager of Homelessness Initiatives and Prevention (#2026-NON-CHS-304)
Hastings County
Belleville, ON
- Full-time
…and Human Services this position is responsible to provide support and oversight of the delivery of the homelessness prevention programs and services to individuals and families in Hastings…
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Assistant Manager of Ontario Works (#2026-NON-CHS-305)
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Belleville, ON
- Full-time
…delivery of the day-to-day operations of the Ontario Works…
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Housekeeper FT
Edgewood Health Network Inc
Carters Point, NB
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Carters Point, NB
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The Mental Health & Addictions Support Worker helps coordinate and deliver safe, person-centred, trauma-informed care to clients and provides support and education throughout their…
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Community Support Worker, Community Inclusion
Inclusion Langley Society
Langley (District), BC
- $27.53 to $31.57 CAD / hour
- Part-time
Reporting to the Program Supervisor, we have one (1) Regular part-time Community Support Worker position available where the successful incumbent will provide individualized 1:1 support to…
Added 2 mins ago
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Community Support Worker
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…each person’s potential and provide flexible, individualized support that responds to their life, relationships, and community. We support opportunities for continued personal development,…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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