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Added 6 mins ago
Y
Senior QA Automation Engineer (Playwright)
Yochana
Montreal, QC
- Full-time
Position Name – Senior QA Automation Engineer
Added 7 mins ago
Engineer, Capital Projects
Trans Mountain
Edmonton, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Engineer in the Capital Projects team. In this position, you will play a key…
Added 22 mins ago
RB
Lead Software Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Minimum 7 years of overall development experience in .NET technologies as a Software Engineer working within professional software engineering practices for the full software development…
Added 1 hour ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- Full-time
We’re looking for a MarTech / Growth Engineer to sit at the intersection of Marketing, Engineering, Data, Product, and Operations.
Added 1 hour ago
S
Senior Software Engineer, Platform & Infrastructure
Spellbook
Canada
- Full-time
Spellbook is seeking a generalist Platform and Infrastructure Engineer to join our team. In this role, you'll work across our entire technical stack - from infrastructure (AWS, MongoDB,…
Added 1 hour ago
PF
Full Stack Engineer
PEOPLE FORCE CONSULTING INC
Quebec, QC
- Contract
Added 1 hour ago
G
Demand Generation Manager
Guusto
Canada
- Full-time
Use AI and automation to scale the engine, working with our GTM engineer to build workflows that save the team time.
Added 1 hour ago
ZS
Quality Engineer / SDET – AI Chatbot Validation
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Added 2 hours ago
KG
QE / SDET – AI Chatbot & GenAI Validation
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
We are seeking an experienced Quality Engineer (QE) / SDET specializing in AI Chatbot Validation to lead the quality assurance, accuracy testing, and response analysis of our conversational…
Added 2 hours ago
IR
Metallurgical Tech. 185331UO
Ivaco Rolling Mills
L'Orignal, ON
- Full-time
Upon request, under the guidance of the Metallurgical Engineer/Supervisor Met. Services, investigate root cause of defects in the product failed in the field; prepares detailed…
Added 2 hours ago
ZS
Quality Engineer / SDET – AI Chatbot Validation
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job TitleQuality Engineer (QE) / SDET – AI Chatbot ValidationKey Roles & Responsibilities• Validate chatbot responses for accuracy, relevance, completeness, and consistency.• Create and…
Added 2 hours ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- $180,000 to $230,000 USD / year
- Full-time
We’re looking for a MarTech / Growth Engineer to sit at the intersection of Marketing, Engineering, Data, Product, and Operations.
Added 3 hours ago
S
Junior AI-Accelerated Developer
Spare
Remote, Canada
- $70,000 to $101,000 CAD / year
- Full-time
- Remote
Apply checklists and QA steps before senior engineer review
Added 3 hours ago
CT
Data Engineer, Enterprise Data, Insights & Analytics
Canadian Tire Corporation
Toronto, ON
- Full-time
As a Data Engineer, Enterprise Data, Insights & Analytics, you will design, build, and maintain scalable data pipelines that support accurate, timely financial reporting and analytics. This…
Added 4 hours ago
A
Project engineer, Rolling stock vehicules
AtkinsRéalis
Montreal, QC
- Full-time
A Project Engineer is responsible for providing technical and contractual oversight pertaining to the end‑to‑end delivery of rolling stock vehicles. Projects could consider heavy rail,…
Added 4 hours ago
R
Lead Software Developer
RBC
Toronto, ON
- Full-time
Minimum 7 years of overall development experience in .NET technologies as a Software Engineer working within professional software engineering practices for the full software development…
Added 4 hours ago
LG
Environmental Lead, Highway Maintenance and Infrastructure
LaPrairie Group
Calgary, AB
- Full-time
Professional Engineer (P.Eng.) or Professional Geoscientist (P.Geo.) designation with APEGA, or eligibility for registration with APEGA, would be an asset.
Added 4 hours ago
LG
Environmental Lead, Highway Maintenance and Infrastructure
LaPrairie Group
Grimshaw, AB
- Full-time
Professional Engineer (P.Eng.) or Professional Geoscientist (P.Geo.) designation with APEGA, or eligibility for registration with APEGA, would be an asset.
Added 5 hours ago
L
Murex DevOps
Luxoft
Toronto, ON
- Full-time
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS,…
Added 5 hours ago
Q
ML Architect
Quantiphi
Canada
- Full-time
As an Architect, Machine Learning Engineer at Quantiphi, you will be responsible for designing and developing advanced machine learning models and algorithms to solve complex business…
Added 5 hours ago
MP
Metallurgical Tech. 185331UO
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Upon request, under the guidance of the Metallurgical Engineer/Supervisor Met. Services, investigate root cause of defects in the product failed in the field; prepares detailed…
Added 5 hours ago
G
Customer Engineering and Reliability
GoFleet
Mississauga, ON
- Full-time
We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.
Added 6 hours ago
H
Project Manager - Environmental Assessment
HDR
Toronto, ON
- Full-time
Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.
Added 6 hours ago
EI
Highway Engineer
Egis in Canada
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
Highway Engineer is responsible for leading multidisciplinary transportation infrastructure projects. The role supports the planning, detailed design, coordination, and delivery of highway…
Added 6 hours ago
S
Senior Structural Engineer
Sedgman
Vancouver, BC
- Full-time
Sedgman Canada Ltd is currently looking for a Senior Structural Engineer to join our team in Vancouver, B.C. He/she will be responsible for leading and providing technical support on…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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