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Added 26 mins ago
LU
Account Executive
LexisNexis UK
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
Do you enjoy engaging with senior decision-makers and driving growth through complex, high-value sales opportunities in the LegalTech space?
Added 26 mins ago
S
Senior UI/UX Designer
SIMPRO
Montreal, QC
- Full-time
Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the…
Added 40 mins ago
J
Senior Program Manager, Enterprise Imaging Implementations
Jobgether
Canada
- Full-time
…all applications and next steps. Our partner is looking for a Senior Program Manager, Enterprise Imaging Implementations based in…
Added 1 hour ago
SH
Co-Op IT
Sandman Hotel Group
BC · West Vancouver, BC
- Volunteer
Escalate and track issues through to resolution alongside senior IT staff
Added 1 hour ago
W
Senior Manager, Strategic Initiatives- Corporate Strategy
Walmart
Mississauga, ON
- Full-time
Deliver project insights and present recommendations as project lead to senior business owners / executive audiences.
Added 1 hour ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…The Security Architect (Information Security Officer 3) is a senior-level role where you’ll lead security initiatives, projects, or teams while applying deep, expert-level knowledge of…
Added 1 hour ago
MF
Director, Procurement
Momentum Financial Services Group
Toronto, ON
- Full-time
You'll work closely with senior business leaders and partners across Legal, Finance, Information Security, Risk and Operations to translate business needs and spend insights into actionable…
Added 1 hour ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 1 hour ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Au sein du service des données de Mistplay, l'analyste de données sénior I, Produit jouera un rôle crucial dans l'amélioration de la performance commerciale de Mistplay grâce à une analyse…
Added 1 hour ago
AG
Analyst, Data Science
Adelphi Group
Toronto, ON
- Full-time
Collaborate with senior team members on methodology decisions and model refinement.
Added 1 hour ago
AG
Strategist
Adelphi Group
Calgary, AB
- Full-time
Reporting directly to a senior member of the Strategy team, you’ll play a critical role supporting the strategic direction and ongoing delivery of work across multiple business units and…
Added 1 hour ago
AG
Senior Art Director
Adelphi Group
Toronto, ON
- Full-time
…client lean forward, the prototype that feels inevitable. As a Senior Art Director at Critical Mass, you develop the concept and drive it all the way through. From the first reference pull…
Added 1 hour ago
AG
Commerce Specialist
Adelphi Group
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 1 hour ago
AG
Senior Commerce Specialist
Adelphi Group
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 1 hour ago
AG
Senior Manager, Catalyst
Adelphi Group
Toronto, ON
- Full-time
As Senior Manager, Integrated Communications (Earned Media & Influencer) at Golin Toronto, you are a strategic communications professional who understands how to connect business objectives…
Added 1 hour ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
Liaise with clients at a senior level on day-to-day basis
Added 1 hour ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
We are looking for a dynamic and motivated Senior Software Developer who embrace AI-assisted software development as part of their everyday engineering practice to join our engineering…
Added 1 hour ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
As a senior member of the Service Monitoring Systems team, you will be responsible of the planning, design, deployment and operational support of advanced monitoring solutions across…
Added 1 hour ago
Senior Technology Auditor
Rogers Communications
Brampton, ON
The Senior Technology Auditor is responsible for executing risk-based technology audits across all Rogers business units, including Wireless, Cable, Media, Corporate Functions, Shared…
Added 1 hour ago
SAP S/4HANA Enterprise Architect
Capgemini
Mississauga, ON
Seeking a senior SAP Enterprise Architect with 14+ years of SAP experience and 8+ years leading SAP S/4HANA transformation programs. The role focuses on driving large-scale ECC to S/4HANA…
Added 1 hour ago
RB
Senior Software Developer - Offensive AI (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
…Security Certified Expert (OSCE), Offensive Security Exploit Developer (OSED), Offensive Security Exploitation Expert (OSEE), GXPN, GPEN, GWAPT, or other reputable, technical, and…
Added 2 hours ago
M
Senior software engineer: Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 2 hours ago
M
Senior Software Engineer- Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 2 hours ago
PS
Senior Estimator
Primoris Services Corporation
Acheson, AB · Edmonton, AB · PSC Canada Corporate Office
- Full-time
The Senior Estimator is the senior technical estimator on the preconstruction team. This is the person the group goes to when a pursuit is large, complicated, or unlike anything we have…
Added 2 hours ago
UT
Rédacteur technique sénior ou rédactrice technique sénior, Ingénierie L'occasion / Senior Technical Writer, Development
Unity Technologies
Montreal, QC · CAN-Montreal
- $84,200 to $126,200 CAD / year
- Full-time
Create, review, and improve AI-assisted drafts of sets of technical content (user and developer guides, API references, SDKs, code samples) for multiple products and features

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead the solution architecture and technical design for scalable CX and contact center capabilities. Collaborate with cross-functional teams and stakeholders to govern delivery and resolve critical technical issues.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, React, and real-time communications infrastructure. Candidates must possess strong knowledge of API-first design, event-driven systems, and contact center operational concepts.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact center platforms
Solution architecture

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
API-first
Event-driven architecture
Cloud-native
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
Contact Center
CX
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Genesys
NICE
Five9
Amazon Connect
Cisco
Avaya
WFM
Solution Architecture
Distributed Systems

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